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Support Manager Jobs in Clinton, ME (NOW HIRING)

vTech Solution

Desktop support Technician

Augusta, ME · On-site

$20 - $25.50/hr

Desktop support Technician Location: Augusta, ME Duration: 6 Months Work Mode: Hybrid The ... Strong documentation experience. vTech Solution Inc. is a Managed IT Services firm headquartered in ...

ABB

Utility Sales Support

ME · Remote

$17.75 - $23.25/hr

ABB Installation Products Division (formerly Thomas & Betts), helps manage the connection ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Five Below

Part-Time Support Lead

Waterville, ME · On-site

$16/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Clinton, ME

Support Manager information

See Clinton, ME salary details

$22.3K

$67.3K

$119.9K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Clinton, ME is $67,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Clinton, ME are hiring for Support Manager jobs?

Cities near Clinton, ME with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Clinton, ME as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,277 per year, or $32.3 per hour.

PSS Personal Support Specialist Adult Homecare

Home Hope and Healing

Augusta, ME • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Home, Hope and Healing, Inc. is seeking a PSS to work with an adult client in the Augusta area. 
  • Provide 1-on-1, client-centered care and services
  • Shifts are variable lengths of time, looking to fill primarily day shift; we will work with you to build the schedule to meet your needs
  • Flexibility to work Per Diem or Full Time in the location that you choose 
You will provide in-home assistance that is part of the client’s authorized and individual care plan.  Duties may include:
  • personal hygiene – bathing, grooming and oral care; dressing and undressing; meal preparation and feeding; transfer and/or mobility; safe restroom use and maintaining continence
  • activities of daily living such as meal preparation; assistance with communicating on the telephone, email, or internet; general housework such as laundry, dishes, and maintaining a hygienic place of residence
Our model of care includes regional Nurse Managers who provide ongoing support, supervision, and education to members of the team. 
Benefits
Excellent benefits (dependent upon employment classification) include:
  • Up to 11 days of Paid Vacation/Sick Time
  • 401(k) retirement plan with up to a 4% employer match that is 100% vested
  • Employer-paid $20,000 Life & AD&D Insurance 
  • Dental and Vision Insurance
  • Health Insurance with a generous employer contribution towards the premium and $2,000 towards the deductible (HRA) 
  • Flexible Spending Accounts (medical, limited-purpose medical, and dependent)
  • Supplemental insurance plans such as Short-term Disability, Life, Cancer, etc.
  • Over 200 continuous education online courses available for self-development
 Requirements
  • PSS certificate is preferred but not required, must enroll in PSS course upon hire and complete course within 6 months. Reimbursement for course fees after meeting work requirements. 
  • One year of clinical experience in home care preferred
  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Valid driver’s license and reliable transportation
  • Successful passing of background checks
To apply please complete pre-screen questions on our website and click “Submit Application” to complete our employment application.  To learn more about Home, Hope and Healing, please call 207-250-0636 or visit us at www.homehopeandhealing.com.  
 
EOE