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Support Manager Jobs in Wilton, ME (NOW HIRING)

Misti Pett

Shredder Supervisor - 2nd Shift

South Paris, ME · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support manager in long-range planning and budgeting. Conduct monthly inventory. Hands-on leadership approach in working with teammates. Safety oriented. Minimum Requirements: High school diploma or ...

Misti Pett

Shredder Supervisor - 2nd Shift

South Paris, ME · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support manager in long-range planning and budgeting. Conduct monthly inventory. Hands-on leadership approach in working with teammates. Safety oriented. Minimum Requirements: High school diploma or ...

Misti Pett

Facility Supervisor - 2nd Shift

South Paris, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support manager in long-range planning and budgeting. Work closely with commercial team to keep them informed when nonferrous commodities need to be sold. Conduct monthly inventory. Hands on ...

Misti Pett

Facility Supervisor - 2nd Shift

South Paris, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support manager in long-range planning and budgeting. Work closely with commercial team to keep them informed when nonferrous commodities need to be sold. Conduct monthly inventory. Hands on ...

Misti Pett

MRP FIrst Shift Supervisor

South Paris, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support manager in long-range planning and budgeting. Work closely with commercial team to keep them informed when nonferrous commodities need to be sold. Conduct monthly inventory. Hands on ...

Misti Pett

MRP FIrst Shift Supervisor

South Paris, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support manager in long-range planning and budgeting. Work closely with commercial team to keep them informed when nonferrous commodities need to be sold. Conduct monthly inventory. Hands on ...

Waypoint Maine

Community Support - Lives Unlimited

Norway, ME

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The DSP will support the interests, culture, and needs of the people we serve, and promote ... Manage agency funds by accurately recording program expenditures as required. * Comply with all ...

Waypoint Maine

Community Support - Lives Unlimited

Norway, ME · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management and outpatient therapy services for children and adults, and residential and in-home ... The DSP will support the interests, culture, and needs of the people we serve, and promote ...

Waypoint Maine

Community Support - Lives Unlimited

Norway, ME · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management and outpatient therapy services for children and adults, and residential and in-home ... The DSP will support the interests, culture, and needs of the people we serve, and promote ...

Hope Association

Direct Support Professional (DSP)

Rumford, ME · On-site

$18.70 - $19.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Performs home management functions such as light housekeeping, laundry, bed making, and cleaning. * Supports people to plans their meals, shop for groceries, prepare and serve food/meals, and clean ...

Hope Association

Direct Support Professional (DSP)

Rumford, ME · On-site

$18.70 - $19.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Performs home management functions such as light housekeeping, laundry, bed making, and cleaning. * Supports people to plans their meals, shop for groceries, prepare and serve food/meals, and clean ...

Hope Association

Direct Support Professional (DSP)

Rumford, ME · On-site

$18.70 - $19.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Performs home management functions such as light housekeeping, laundry, bed making, and cleaning. * Supports people to plans their meals, shop for groceries, prepare and serve food/meals, and clean ...

Community Concepts

IT Support Specialist

Rumford, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

T. Support Specialist is responsible for providing superior first line technical response ... Manage HelpDesk system, timely and accurate documentation, categorization, prioritizing incoming ...

Community Concepts

IT Support Specialist

South Paris, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

T. Support Specialist is responsible for providing superior first line technical response ... Manage HelpDesk system, timely and accurate documentation, categorization, prioritizing incoming ...

Misti Pett

Shredder Maintenance Supervisor

South Paris, ME · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support manager in long-range planning and budgeting. Conduct monthly inventory. Hands-on leadership approach in working with teammates. Safety oriented. Minimum Requirements: High school diploma or ...

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Showing results 1-20

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Wilton, ME

Support Manager information

See Wilton, ME salary details

$23.2K

$70K

$124.8K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Wilton, ME is $70,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $93,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Wilton, ME are hiring for Support Manager jobs?

Cities near Wilton, ME with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Wilton, ME as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $70,031 per year, or $33.7 per hour.

Behavioral Health In-Home Support Supervisor (MHRT-1/MHRT-C)

Assistance Plus

Wilton, ME • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 21 days ago

Job description

General Description of Responsibilities:
The Daily Living Support Specialist Supervisor (DLSS Supervisor) oversees DLSS Staff and DLSS Skills staff as they carryout services that focus on the specific needs of adults with behavioral health diagnoses and decreased ability to function independently in their homes and in the community. The DLSS Supervisor is responsible for developing the client-centered individual treatment plan and to ensure that the services are approved through the Administrative Service Organization (ASO) Managed Care System.
This is a full time position working out of our Wilton office.
Position Requirements:
  • Proof of vehicle insurance at $50K/$100K and a valid Maine drivers license are required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • MHRT/C or MHRT/CP
  • Intermediate level computer experience

Benefits:
  • Mileage reimbursement
  • Flexible schedule
  • Paid travel time
  • 12 paid holidays per year
  • Generous Earned Benefit Time
  • Working in a team oriented environment
  • 401K Retirement Plan
  • Employee Assistance Program (EAP)
  • Agency paid life insurance in the amount of your annual salary with a max of $50k
  • Agency paid Short Term Disability
  • Medical, dental, and voluntary insurances for full-time staff
  • Agency issued laptop and cell phone
  • Forty-eight hours a year of clinical supervision
  • Twenty hours per year of paid job specific trainings

Assistance Plus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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