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Support Manager Jobs in Clinton, ME (NOW HIRING)

ABB

Strategic Segment Proposal Engineer

ME · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

Maine

Info System Support Spec II

Augusta, ME · On-site

$56K - $79K/yr

Ability to develop and manage user-oriented computing activities. * Ability to develop and coordinate training programs. * Ability to train personnel in all phases of computer utilization and ...

PTAG Inc.

Project Support

Augusta, ME · On-site

$50K/yr

Project Support - Augusta, ME - ID#7172 Are you ready to make an impact in the Nuclear industry ... Join PTAG , a leading Project Management Advisory & Services firm , recognized across North America ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Clinton, ME

Support Manager information

See Clinton, ME salary details

$22.3K

$67.3K

$119.9K

How much do support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for support manager in Clinton, ME is $67,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Clinton, ME are hiring for Support Manager jobs?

Cities near Clinton, ME with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Clinton, ME as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,277 per year, or $32.3 per hour.

Direct Support Professional - Relief

LEAP (Life Enrichment Advancing People)

Farmington, ME

$17 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Description

Do you find yourself getting bored with routine? 

Do you thrive on being the person to solve a staffing shortage while helping multiple teams? 

Well then, this role is for you and is a great opportunity for an individual who enjoys variety. 


Shift days, shift hours and work locations will vary, depending on needs.  Opportunities to become part-time or full-time are available for the right candidate.  This is a great chance to try out the role and see if being a Direct Support Professional is for you.  Paid training and on the job training provided.

Requirements

Why You'll Love Working Here:

Fun & Rewarding: Work at a place where your effort directly results in making another human beings' life easier...rack up the "good karma" points! Have fun getting paid to attend community events like movies, fairs, and monster truck races. 

Job Security and Local Work: LEAP has been in the Farmington Maine area for over 40 years and our industry is extremely resilient to marketplace fluctuations. We continue to grow and have job openings even when other local businesses are shutting their doors. While we do have one location in Turner ME, all of our other program locations are local to Farmington.

 Retention and Employee-Centric Culture? LEAP has an average tenure of 8.5 YEARS! We value each employee as the individuals they are and work hard to promote work-life balance.


Who We are:

For over 40 years, Life Enrichment Advancing People (LEAP) has been supporting people with developmental, cognitive, and intellectual disabilities to be actively involved in their communities. To this end we provide small group and individualized residential services, adult case management and training services. LEAP is a private nonprofit organization with a mission to empower people with disabilities to lead joyful lives with dignity, independence, and autonomy by providing comprehensive and individualized support. Our fundamental operating principle is to strive for each supported individual's fulfillment of physical wellbeing, self-expression, and experiences of joy. 


 A Typical Day in the Life of a Direct Support Professional (DSP)

A typical day as a DSP provides an opportunity to serve our supported individuals, assist your fellow staff members and might include the following:

- Supervise, assist, and instruct supported individuals in activities designed to enhance their independence to include community and social activities.

- Assist LEAP's supported individuals to care for their homes and personal possessions. When needed/directed, perform housekeeping tasks for resident's who fail to do so. Report any unsafe conditions. 

- General housekeeping, snow removal, vehicle upkeep and meal preparation. 

- Paperwork/reporting/attending meetings, participating in training and other tasks as assigned.


Who You Are:

- Because of regulatory requirements you are at least 18 years of age and have a high school degree or GED. Additional excitement concerning applicants with previous experience as an Ed Tech, CAN, BHP or PSS.

- You have a valid driver's license, reliable transportation, and a clean driving record.

- You can exercise good judgement and build and maintain sustainable interpersonal relationships.

- You're an empathetic individual who is reliable and meets scheduling commitments.


Benefits We Offer:

- Medical / Dental / Vision / Life and AD&D / Short- and Long-Term Disability / HSA 

- 401k with Employer Match

- Paid Time Off with "Roll-Over" and "Buy-Back" Programs Available.

- Tuition Reimbursement and over $1,000 of Company Paid Certification Training .

- Employee referral bonuses and other variable compensation opportunities.

- Occasional BBQ's, Rafting Trips, Gardening Opportunities, Ice Cream Trucks and more!

-  Note: Some health benefits only available to employees working over 30 hours each week.


EEOC Statement: Life Enrichment Advancing People (LEAP) is dedicated to building a diverse staff who have expertise and interest in serving our communities. We encourage people from all diversity types to seek career opportunities and experience joy within our programs and organization. We are committed to seeking and sustaining a culturally and ethnically diverse environment. 

Apply