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Support Manager Jobs in Clanton, AL (NOW HIRING)

Woodgrain, Inc.

Production Support

Montevallo, AL · On-site

$16.50/hr

Production Support Posting Start Date: 12/3/25 Division: Woodgrain Millwork Posting Area: Operations + Manufacturing Job Location: Montevallo, AL Looking for stability? Join Woodgrain! We're growing ...

Woodgrain

Production Support

Montevallo, AL

$16.50/hr

Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment. About Woodgrain: Woodgrain is one of the top millwork operations in the world ...

Home Depot

Store Support

Pelham, AL

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Prattville, AL · On-site

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Pelham, AL · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Prattville, AL

$14 - $17.50/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Big Whiskey

Operations Manager

Alabaster, AL

Support rollouts of new menus, LTOs, tech tools, and operational initiatives. Vendor and Menu Support Manage supplier relationships, pricing, and service levels; resolve delivery or quality issues.

ABB

Commercial Proposal Engineer

Prattville, AL · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the Commercial Construction market segment in the United States. The successful candidate will be responsible ...

ABB

Strategic Segment Proposal Engineer

Prattville, AL · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for developing Technical & Commercial Proposals for ABB Electrification's focused industry segments (data ...

Five Below

PT Support Lead

Prattville, AL

As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.The Support Lead is part of the management team ...

Five Below

PT Support Lead

Prattville, AL · On-site

As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team ...

ABB

Utility Sales Support

Prattville, AL · Remote

$17.75 - $23.25/hr

ABB Installation Products Division (formerly Thomas & Betts), helps manage the connection ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Winston Retail

Retail Support Merchandiser

Clanton, AL · On-site

$14 - $15/hr

Manage schedules and assigned store visits to ensure deliverables are completed on time. * Maintain a high level of quality, professionalism, and accountability across all assignments. * Support ...

New

Hooters

Hospitality Service Support

Prattville, AL

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming ...

Hooters

Hospitality Service Support

Pelham, AL

$12/hr

The mission of Hooters is to " Make People Happy " and the Hospitality Service Support position ... Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming ...

Hooters

Hospitality Service Support

Pelham, AL · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... Financial Management • Responsible Cash Handling c. Brand Operating Standards • Welcoming ...

Hooters

Hospitality Service Support

Prattville, AL · On-site

$12/hr

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position ... Financial Management • Responsible Cash Handling c. Brand Operating Standards • Welcoming ...

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Support Manager information

See Clanton, AL salary details

$20.5K

$62K

$110.5K

How much do support manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for support manager in Clanton, AL is $61,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $83,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Clanton, AL are hiring for Support Manager jobs?

Cities near Clanton, AL with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Clanton, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,998 per year, or $29.8 per hour.

Production Support

Montevallo, AL • On-site

Woodgrain, Inc.
Wood Product Manufacturing • 1 - 5K employees

6.9

Company rating: 6.9 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

411th of 544 rated manufacturers

Paid breaks

Recommended by parents

Respectful managers

Learn more about Woodgrain, Inc.external

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Production Support
Posting Start Date: 12/3/25
Division: Woodgrain Millwork
Posting Area: Operations + Manufacturing
Job Location: Montevallo, AL
Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.
About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
Starting Salary: $16.50 Hr
Employment Type: Hourly FT
Work Environment: Monday-Thursday 5am-3:30pm with occasional Friday's/OT
Job Summary:
The Tier Assistant is responsible for a full scope of services including facilitates the finishing stage in the production of wood moulding by receiving, bundling, and stacking finished material from the moulding line. This position handles the finishing stage for Woodgrain customers.
Duties & Responsibilities:
  • Pushes/pulls dolly to designated area in facility.
  • Pulls/receives finished material from moulding machine.
  • Bundles and ties moulding according to specifications.

Requirements:
  • High School Diploma or equivalent.
  • Must be safety minded while working in a production environment.
  • Complies with company standard operating procedures, safety policies, and OSHA standards.

Additional Skills:
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Promotes teamwork by assisting other crew members with their duties as needed to ensure quality and production targets are met.
  • Lifting and physical activity is required for this position, must be able to move boards and wood pieces.

Physical Demands:
The physical demands and work environment are representative of a typical manufacturing environment. The employee is frequently exposed to moving mechanical parts. The noise level is moderate to high depending on the area of the mill. While performing the duties of this job, the employee is often required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Requires close vision, distance vision, and depth perception. The employee must occasionally lift or move up to 50 pounds and is regularly exposed to fumes, airborne particles, and extreme hot and cold temperatures.
Travel:
This position does not require travel to other Woodgrain locations.
Summary of Company Benefits:
  • Health, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) with a Company Match
  • Group Term Life Insurance and AD&D
  • Employer Paid Long-Term & Short-Term Disability
  • Voluntary Supplemental Hospital and Accident Plans
  • Employee Assistance Program
  • 8 Company Paid Holidays & 1 Floating Holiday
  • Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

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