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Support Manager Jobs in Beulah, MI (NOW HIRING)

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Pay: $75000 - $80000 At Great Wolf, the IT Manager is responsible for providing technical support ... Technical support includes, but is not limited to workstation and printer installation and ...

Great Wolf Resorts

IT Manager

Traverse City, MI · On-site

$75K - $80K/yr

Pay: $75000 - $80000 At Great Wolf, the IT Manager is responsible for providing technical support ... Technical support includes, but is not limited to workstation and printer installation and ...

Home Depot

Store Support

Traverse City, MI · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Traverse City, MI · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Chico's FAS

Support Associate - Chico's

Traverse City, MI · On-site

$15.75 - $20.25/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Pace North

Administrative Support Clerk

Traverse City, MI · On-site

$15.75 - $20.50/hr

Administrative Support Clerk Are you an awesome administrative professional with a caring and ... This position involves meticulous data management, document preparation, and direct communication ...

Pace North

Administrative Support Clerk

Traverse City, MI · On-site

$15.25 - $20/hr

The Administrative Support Clerk plays a pivotal role in the intake process for new participants ... This position involves meticulous data management, document preparation, and direct communication ...

Pace North

Administrative Support Clerk

Traverse City, MI · On-site

$15.25 - $20/hr

The Administrative Support Clerk plays a pivotal role in the intake process for new participants ... This position involves meticulous data management, document preparation, and direct communication ...

Pace North

Administrative Support Clerk

Traverse City, MI · On-site

$15.25 - $20/hr

The Administrative Support Clerk plays a pivotal role in the intake process for new participants ... This position involves meticulous data management, document preparation, and direct communication ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Beulah, MI

Support Manager information

See Beulah, MI salary details

$21.6K

$65.2K

$116.2K

How much do support manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for support manager in Beulah, MI is $65,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $87,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Beulah, MI are hiring for Support Manager jobs?

Cities near Beulah, MI with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Beulah, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,194 per year, or $31.3 per hour.

Production Support - Night Shift

Northern Staffing Services

Traverse City, MI • On-site

$20.50/hr

Full-time, Other

Re-posted 13 days ago

Job description

Job Description GO GO SQUEEZ Production Support - Night Shift 5:30pm - 6am shift $20.50. Rotating Schedule, M,T, F,S or Su,W,Th. Provide raw material for our Tetrapak operators

The material can be in 55 gal drums on pallets, large capture tanks, and smaller ingredients as needed. The individual will need to be able to physically manipulate the barrels for draw access and to remove empty barrels and pallets as needed. They will operate an electric pallet jack (on site training will be provided on the proper usage of said equipment) to ferry ingredients to the proper staging area.

Apply online: www.northernstaffingservices.com CLICK on Traverse City or "B" Call our office 231-922-9588 for a phone interview. NEVER A FEE TO USE OUR SERVICE Job Type: Full-time Pay: $20.50 per hour

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