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Support Manager Jobs in Wyoming (NOW HIRING)

NOV, Inc.

Administrative Coordinator

Casper, WY · On-site

Provide HSE and Quality support to the facility. * Develop and maintain safe work procedures. * Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries ...

RPMGlobal

PCSM Support / Admin

Cheyenne, WY · On-site

$60 - $80/hr

Manage Inspection Data Management Systems (IDMS) and process inspection data from various plant inspection activities * Provide support for future inspection planning and scheduling * Support data ...

Aptive

Medical Support Assistant

Cheyenne, WY · On-site

$37K - $48K/yr

Job SummaryMedical Support Assistant (MSA) - VA Rocky Mountain Network Employer: Aptive Resources ... Arrow provides management consulting services and specializes in working with federal government ...

Sevita

Direct Support Professional

Cheyenne, WY · On-site

$12.80/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

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Support Manager information

See Wyoming salary details

$21.6K

$65.3K

$116.3K

How much do support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support manager in Wyoming is $65,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $87,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Wyoming?

The most popular types of Support jobs in Wyoming are:

What job categories do people searching Support Manager jobs in Wyoming look for?

The top searched job categories for Support Manager jobs in Wyoming are:

What cities in Wyoming are hiring for Support Manager jobs?

Cities in Wyoming with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Wyoming as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $65,266 per year, or $31.4 per hour.

Administrative Coordinator

NOV, Inc.

Casper, WY • On-site

Full-time

Re-posted 11 days ago

Key responsibilities

  • Assist in managing HSE and Quality documentation, reports, and data updates.

  • Support the facility with administrative tasks such as data entry, record keeping, and preparing reports.

  • Perform hands-on support within the facility and communicate with HSE and Quality departments as needed.

NOV rating

8.3

Company rating: 8.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

121st of 499 rated machine equipment manufacturers

Job description


Join our team and play a crucial role as an Operations Coordinator at our Repair Facility in Casper, WY! We are looking for a detail-oriented individual to collaborate with our Global Repair Support Manager on programs aligned with our company's HSE and Quality objectives. Embrace the opportunity to champion effective Health, Safety, and Environmental management practices. Apply now!
Job Duties:
  • Provide HSE and Quality support to the facility.
  • Develop and maintain safe work procedures.
  • Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries.
  • Assist in compliance reviews, general risk assessments, and other safety assessments to support HSE and Quality.
  • Manage all Quality documents.
  • Prepare applicable HSE and Quality reports as necessary.
  • Provide hands-on support in the facility.
  • Communicate with HSE and Quality departments as needed for further support.
  • Perform all other work-related tasks as assigned by the Drill Bit Repair Manager.
  • Comply with all NOV Company and HSE policies and procedures.

Job Requirements:
  • Support local facility with database compliance and record keeping. Full-time hourly position with 15% travel.
  • Assist Drill Bit Repair Manager daily with administrative functions.
  • Data entry.
  • Experience with MS Word, MS Teams, and other computer software
  • Perform administrative duties such as typing memos, taking meeting minutes, faxing, photocopying, and distributing aforementioned to appropriate individuals.
  • Maintain safety and quality data, keeping the databases up to date.
  • Maintain tracking systems as required.
  • Create monthly company safety and quality data reports; and monthly and quarterly safety statistics.
  • Maintain hazard ID tracking and monthly reports.
  • Maintain tracking system for all safety, equipment, and industry alerts
  • Physical activity will be required with the ability to be on feet for up to 8-12 hours at a time and the ability to lift 25 lbs as needed.
  • Full-time hourly position with 15% travel.
  • Other duties as required

Education and Qualifications:
  • HS Diploma or GED or equivalent
  • Data Entry experience is preferred
  • Must have basic computer knowledge and experience with Microsoft programs
  • Warehouse, Shipping, Receiving, and Inventory experience is a bonus.

About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.
About the Team
Corporate
Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NOV logo

About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

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