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Support Manager Jobs in Casper, WY (NOW HIRING)

NOV

Administrative Coordinator

Casper, WY · On-site

We are looking for a detail-oriented individual to collaborate with our Global Repair Support Manager on programs aligned with our company's HSE and Quality objectives. Embrace the opportunity to ...

Home Depot

Store Support

Casper, WY · On-site

$14.50 - $18.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Casper, WY · On-site

$14.50 - $18.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

NOV, Inc.

Operations Coordinator

Casper, WY

Provide HSE and Quality support to the facility. * Develop and maintain safe work procedures. * Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries ...

NOV, Inc.

Administrative Coordinator

Casper, WY · On-site

Provide HSE and Quality support to the facility. * Develop and maintain safe work procedures. * Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries ...

NOV, Inc.

Operations Coordinator

Casper, WY · On-site

Provide HSE and Quality support to the facility. * Develop and maintain safe work procedures. * Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries ...

AXI Energy Solutions

District Administrative Support

Casper, WY · On-site

$29K - $39K/yr

District Administrative Support The District Administrative Support position will provide advanced ... Additionally, this role may handle special projects from management as assigned and will work under ...

NOV, Inc.

Administrative Coordinator

Casper, WY · On-site

Provide HSE and Quality support to the facility. * Develop and maintain safe work procedures. * Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries ...

NOV, Inc.

Administrative Coordinator

Casper, WY · On-site

Provide HSE and Quality support to the facility. * Develop and maintain safe work procedures. * Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries ...

Worldwide TechServices

Dynamic PC Support

Casper, WY · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Worldwide TechServices

Dynamic PC Support

Casper, WY · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Worldwide TechServices

Dynamic PC Support

Casper, WY

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Sevita Health

Direct Support Professional

Casper, WY · On-site

$12.80/hr

Support personal development goals like budgeting, exercise, nutrition, and independent living ... Adaptability, time-management, and multitasking abilities * A compassionate, patient, reliable, and ...

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Support Manager information

See Casper, WY salary details

$21.8K

$65.8K

$117.3K

How much do support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support manager in Casper, WY is $65,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $88,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Casper, WY?

The most popular types of Support jobs in Casper, WY are:

What cities near Casper, WY are hiring for Support Manager jobs?

Cities near Casper, WY with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Casper, WY as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,811 per year, or $31.6 per hour.

Administrative Coordinator

Casper, WY • On-site

NOV
Oil and Gas Extraction • 10K+ employees
Learn more about NOVexternal

Other

Re-posted 10 days ago

NOV rating

8.3

Company rating: 8.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

121st of 499 rated machine equipment manufacturers

Job description

Operations Coordinator

Join our team and play a crucial role as an Operations Coordinator at our Repair Facility in Casper, WY! We are looking for a detail-oriented individual to collaborate with our Global Repair Support Manager on programs aligned with our company's HSE and Quality objectives. Embrace the opportunity to champion effective Health, Safety, and Environmental management practices.

Job Duties:
  • Provide HSE and Quality support to the facility.
  • Develop and maintain safe work procedures.
  • Manage all HSE documents, maintain the HSE Training Database, and respond to general HSE inquiries.
  • Assist in compliance reviews, general risk assessments, and other safety assessments to support HSE and Quality.
  • Manage all Quality documents.
  • Prepare applicable HSE and Quality reports as necessary.
  • Provide hands-on support in the facility.
  • Communicate with HSE and Quality departments as needed for further support.
  • Perform all other work-related tasks as assigned by the Drill Bit Repair Manager.
  • Comply with all NOV Company and HSE policies and procedures.
Job Requirements:
  • Support local facility with database compliance and record keeping. Full-time hourly position with 15% travel.
  • Assist Drill Bit Repair Manager daily with administrative functions.
  • Data entry.
  • Experience with MS Word, MS Teams, and other computer software
  • Perform administrative duties such as typing memos, taking meeting minutes, faxing, photocopying, and distributing aforementioned to appropriate individuals.
  • Maintain safety and quality data, keeping the databases up to date.
  • Maintain tracking systems as required.
  • Create monthly company safety and quality data reports; and monthly and quarterly safety statistics.
  • Maintain hazard ID tracking and monthly reports.
  • Maintain tracking system for all safety, equipment, and industry alerts
  • Physical activity will be required with the ability to be on feet for up to 8-12 hours at a time and the ability to lift 25 lbs as needed.
  • Full-time hourly position with 15% travel.
  • Other duties as required
Education and Qualifications:
  • HS Diploma or GED or equivalent
  • Data Entry experience is preferred
  • Must have basic computer knowledge and experience with Microsoft programs
  • Warehouse, Shipping, Receiving, and Inventory experience is a bonus.

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

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