$60K - $70K/yr
This is an exciting opportunity for a hands-on operations leader with experience in restaurant management, franchise support, food service operations, or retail culinary programs who thrives in a ...
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$60K - $70K/yr
This is an exciting opportunity for a hands-on operations leader with experience in restaurant management, franchise support, food service operations, or retail culinary programs who thrives in a ...
PR · On-site
The Opportunity The Software Support Manager plays a critical role in ensuring the stability, efficiency, and operational effectiveness of customer-facing support services and software support ...
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PR · On-site
The Opportunity The Software Support Manager plays a critical role in ensuring the stability, efficiency, and operational effectiveness of customer-facing support services and software support ...
San Juan, PR · On-site
$140K/yr
Serves as an Support Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the ...
San Juan, PR · On-site
$140K/yr
Serves as an Support Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the ...
Provides leadership to managers, supervisors, and engineering professionals in a matrix environment. * Develops and executes operations support strategy strategies aligned with business and ...
Provides leadership to managers, supervisors, and engineering professionals in a matrix environment. * Develops and executes operations support strategy strategies aligned with business and ...
Provides leadership to managers, supervisors, and engineering professionals in a matrix environment. * Develops and executes operations support strategy strategies aligned with business and ...
Provides leadership to managers, supervisors, and engineering professionals in a matrix environment. * Develops and executes operations support strategy strategies aligned with business and ...
San Juan, PR · On-site
$11 - $13/hr
You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized. Key Responsibilities HR ...
San Juan, PR · On-site
$11 - $13/hr
You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized. Key Responsibilities HR ...
San Juan, PR · On-site
$11 - $13/hr
You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized. Key Responsibilities HR ...
San Juan, PR · On-site
$11 - $13/hr
You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized. Key Responsibilities HR ...
San Juan, PR · On-site
Administrative Support San Juan, PR Client: CGI This is an Administrative Support position in San ... The hiring manager would like to conduct phone interviews this week then in person interviews on ...
San Juan, PR · On-site
Administrative Support San Juan, PR Client: CGI This is an Administrative Support position in San ... The hiring manager would like to conduct phone interviews this week then in person interviews on ...
$14 - $18.25/hr
Proven time management skills and comfortable managing multiple projects with shifting priorities * Thorough knowledge of the fashion industry and a passion for sharing your expertise * Ability to ...
$14 - $18.25/hr
Proven time management skills and comfortable managing multiple projects with shifting priorities * Thorough knowledge of the fashion industry and a passion for sharing your expertise * Ability to ...
PR · On-site
Works with the Benefit team, Account Management and Quality Internal Audits to evaluate complex customer problems, identify root causes and derive resolutions. * Supports UAT process from the Benefit ...
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$16.75 - $21.50/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...
$16.75 - $21.50/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...
San Juan, PR · On-site
$16.75 - $21.50/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...
San Juan, PR · On-site
$16.75 - $21.50/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...
San Juan, PR · On-site
$16.75 - $21.50/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...
San Juan, PR · On-site
$16.75 - $21.50/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...
$11 - $14.25/hr
... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...
$11 - $14.25/hr
... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...
Support drafting activities and document control throughout all phases of the project ... Manage engineering documentation using client document management systems and communication ...
Support drafting activities and document control throughout all phases of the project ... Manage engineering documentation using client document management systems and communication ...
Arecibo, PR · On-site
$15.50 - $21/hr
You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Planning & Fulfillment Manager At ABB, we help industries outrun - leaner and cleaner. Here ...
Arecibo, PR · On-site
$15.50 - $21/hr
You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Planning & Fulfillment Manager At ABB, we help industries outrun - leaner and cleaner. Here ...
$15.50 - $21/hr
You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Planning & Fulfillment Manager __ At ABB, we help industries outrun - leaner and cleaner. Here ...
Arecibo, PR · On-site
$15.50 - $21/hr
You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Planning & Fulfillment Manager At ABB, we help industries outrun - leaner and cleaner. Here ...
Arecibo, PR · On-site
$15.50 - $21/hr
You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Planning & Fulfillment Manager At ABB, we help industries outrun - leaner and cleaner. Here ...
Guaynabo, PR · On-site
$40K/yr
... management within the division.Qualifications:To qualify for this position, applicants must meet ... administrative support in areas such as timekeeping, scheduling, and document collection; and
Guaynabo, PR · On-site
$40K/yr
... management within the division.Qualifications:To qualify for this position, applicants must meet ... administrative support in areas such as timekeeping, scheduling, and document collection; and
Guaynabo, PR · On-site
$40K/yr
... management within the division.Qualifications:To qualify for this position, applicants must meet ... administrative support in areas such as timekeeping, scheduling, and document collection; and
Guaynabo, PR · On-site
$40K/yr
... management within the division.Qualifications:To qualify for this position, applicants must meet ... administrative support in areas such as timekeeping, scheduling, and document collection; and
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
This is an exciting opportunity for a hands-on operations leader with experience in restaurant management, franchise support, food service operations, or retail culinary programs who thrives in a fast-paced, field-based environment.
The ideal candidate brings a strong blend of leadership, relationship management, operational execution, culinary knowledge, and business acumen with the ability to support franchise partners and drive consistent growth across multiple locations.
Key ResponsibilitiesLead regional initiatives focused on top-line sales growth, operational performance, and franchise success.
Conduct regular store visits, operational audits, and compliance reviews to ensure brand standards and operational consistency.
Train and coach franchisees and culinary teams on:
Product presentation
Merchandising and display standards
Sampling strategies
Menu execution
Operational procedures
Build and maintain strong relationships with retail store management and franchise partners to ensure long-term business success.
Monitor and enforce compliance with company standards, purchasing requirements, and operational procedures.
Investigate and resolve operational or compliance-related issues.
Support new store launches, expansion initiatives, and future site evaluations.
Analyze market trends, competitor activity, and pricing strategies to identify growth opportunities.
Deliver high-energy, hands-on field leadership while supporting multiple locations throughout the assigned region.
Ensure compliance with all applicable food safety regulations, health permits, licensing requirements, and sanitation standards.
High School Diploma or GED
Minimum 2+ years of multi-unit restaurant, franchise, or food service management experience
Experience supporting operations in high-volume food service or retail food environments
Strong ability to manage multiple priorities in a fast-paced environment
Excellent communication, leadership, and problem-solving skills
Ability to travel extensively throughout the assigned region
Bachelor's Degree
Culinary training or Culinary Degree
Experience with:
Franchise operations
Asian-inspired cuisine concepts
Retail grocery food programs
Fresh prepared foods
Previous experience as a:
Sushi Chef
Kitchen Manager
Food Service Operations Manager
Multi-Unit Restaurant Manager
Certifications such as:
ServSafe
Food safety certifications
Knowledge of HACCP standards
The ideal candidate will demonstrate:
Leadership & Team Development
Operational Excellence
Relationship Building
Conflict Resolution
Analytical Thinking
Business Acumen
Problem Solving
Training & Coaching
Time Management
Decision Making
High Sense of Urgency
Influence & Communication Skills
Organization & Planning
Regional travel required (50-75%)
Frequent work within:
Retail store environments
Refrigerated food preparation areas
Field-based operational settings
Frequent driving between locations within the assigned territory
Opportunity to join a growing food and franchise organization
High-impact role with visibility across multiple locations
Blend of operations, training, culinary, and business leadership
Dynamic field-based environment with growth potential
Ability to directly influence operational success and revenue growth
If you are passionate about food operations, franchise success, retail culinary programs, and leading high-performing teams, this opportunity offers an exciting next step in your career.
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W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
Recruiting and staffing services
501 - 1,000 Employees
Frisco, TX, US
2006
