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Support Manager Jobs in Manitoba (NOW HIRING)

AFIMAC Canada

$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for ... Proven skills to appropriately manage crisis situations * PSW or DSW certificate/diploma preferred

Donna Sarna Physiotherapy & Rehabilitation

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Medical Support / Receptionist

Winnipeg, MB · On-site

CA$16.50 - CA$18/hr

We are currently seeking to add medical support/receptionists to our small, but mighty team. The ... Possible management of social media profile(s) and/or additional marketing tasks may be assigned

Yee Hong Centre for Geriatric Care

CA$25.41 - CA$27.62/hr

The PSW will support the clients' physical, social and emotional needs in a safe manner, in ... Complies with risk management and quality improvement programs, including infection prevention and ...

Applebee's

$4.25 - $15.10/hr

Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ...

Applebee's

$4.25 - $15.10/hr

Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time competitive benefits (401k, medical, dental, vision, disability, and life insurance plan options) - to ...

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Support Manager information

See Manitoba salary details

$23.5K

$50.6K

$89.5K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Manitoba is $50,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Support jobs in Manitoba?

The most popular types of Support jobs in Manitoba are:

What cities in Manitoba are hiring for Support Manager jobs?

Cities in Manitoba with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Manitoba as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $50,553 per year, or $24.3 per hour.

Personal Support Worker/Developmental Service Worker

AFIMAC Canada

On-site

$27.50/hr

Full-time

Re-posted 22 days ago

Job description

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming positions in Southwestern Ontario.

Successful candidates must be willing to work 84 hours per week and must be willing to travel and live away from home when required (accommodations and daily meal per diem will be provided).

***Please note this is a temporary contract position, so it may not be suitable to someone currently working full time***

You will earn:

  • $27.50 per hour before overtime
  • $30 per day non-taxed meal allowance (when lodging required)
  • Hotel Accommodations Provided (when required)
  • Temporary Contract: 1-120 days

Experience:

Demonstrated ability to provide exceptional personal care and customer service.

Physical capabilities:

Able to stand, bend, walk, crouch, kneel and reach freely and for extended periods; able to lift 23 kilograms independently; able to assist clients with standing, walking, sitting; able to re-position clients in bed.

Basic Duties of AFIMAC PSW's include but are not limited to:

  • Work with Individual Support Plans, Positive Behavioural Support Plans and/or any other plan set forth specific to the client.
  • Complete all required paperwork and documentation daily
  • Provide care and support to individuals with developmental disabilities
  • Provides personal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well-being.

Required Education, Skills and Qualifications:

  • Strong written, verbal and non-verbal communication skills
  • Ability to work both independently and in a team environment
  • Proven skills to appropriately manage crisis situations
  • PSW or DSW certificate/diploma preferred
  • EASNS, ABS, C&Y, ECE, Rec Therapy, SSW, Social Worker or experience as a PSW accepted
  • Experience caring for individuals with developmental disabilities (preferred)
  • Non-Violent Crisis Intervention Training (preferred)
  • 1-year experience using mechanical lifts and transfer (preferred)
  • Current vulnerable sector search within 6 months or willing to obtain (mandatory)
  • Valid First Aid/CPR certificate or willing to obtain (mandatory)
  • Proficiency in English, both written and verbal required
  • Able and willing to work 12-hour shifts, 7 days per week while on assignment
  • A Canadian resident and/or legally allowed to work full-time hours within Canada .

Experience:

  • PSW/DSW: 1 year (preferred)
  • EASNS, ABS, C&Y, ECE, Rec Therapy, SSW or Social Worker or Experience as a PSW accepted

AFIMAC is a global risk management and elite security company. For more than 40 years, AFIMAC has helped image-conscious companies and organizations across the globe to plan and execute services that mitigate and eliminate risk. AFIMAC prides itself in the long-term partnerships it establishes with clients to protect people and property in times of crisis and in regular business operations.
AFIMAC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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