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Support Manager Jobs in Manitoba (NOW HIRING)

Managing medication regimens (following proper protocols and documentation) * Grocery shopping and ... Supporting individuals in recreational and community engagement activities * Building strong ...

$7.25 - $17/hr

Working various shifts, you will clean and manage the kitchen space to ensure a safe, sanitary, and ... supporting overall health, wellness, and peace of mind * Paid Training - we aim to set you up for ...

$7.25 - $17/hr

Working various shifts, you will clean and manage the kitchen space to ensure a safe, sanitary, and ... supporting overall health, wellness, and peace of mind * Paid Training - we aim to set you up for ...

By joining Spectrum Health Care you will be part of one of Canada's Best Managed companies and a committed member of a team of highly skilled healthcare professionals. Personal Support Workers play a ...

Barback - ( Support)

Winnipeg, MB ยท On-site

CA$15.80/hr

Key Responsibilities Providing a helping support to Bartenders, Servers, and Management to deliver an amazing guest experience : Seeking endless opportunities to offer hospitality to our guests and ...

CA$25.41 - CA$27.62/hr

Personal Support Worker (Permanent Night Shift) The Personal Support Worker (PSW) will provide ... Complies with risk management and quality improvement programs, including infection prevention and ...

CA$27.50/hr

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for ... Proven skills to appropriately manage crisis situations * PSW or DSW certificate/diploma preferred

Showing results 21-40

Support Manager information

See Manitoba salary details

$23.5K

$50.6K

$89.5K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Manitoba is $50,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Support jobs in Manitoba?

The most popular types of Support jobs in Manitoba are:

What cities in Manitoba are hiring for Support Manager jobs?

Cities in Manitoba with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Manitoba as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $50,553 per year, or $24.3 per hour.

Direct Support Worker (Part Time)

Simaril

Winnipeg, MB โ€ข On-site

CA$17.10/hr

Part-time

Posted 6 days ago


Job description

Simaril Inc. Supported Living is a not-for-profit organization that supports individuals with intellectual and developmental disabilities. Since 1987, we've spearheaded the transition from institutional settings to vibrant community living. With our person-centered approach, we provide tailored 24-hour support for diverse needs, fostering inclusivity and respect. Join us in empowering and celebrating the resilience of those we serve.


Why you should Join us: At Simaril Supported Living, every day is an opportunity to make a difference in people's lives. At Simaril, we believe in the power of compassionate care and unwavering dedication to enhancing the quality of life for our residents. As part of our team, you'll provide essential support and assistance and be a source of joy, comfort, and companionship. We foster an environment of respect, collaboration, and continuous growth, where your talents are valued and your contributions are celebrated. Join us in our mission to create meaningful connections and empower individuals to live their best lives. Together, let's make every moment count at Simaril Inc.


The people we Support: We serve a remarkable community of individuals with diverse backgrounds and experiences. Since founding in 1987 as part of the Welcome Home program, we have been dedicated to supporting adults with intellectual disabilities as they transition from institutional settings to vibrant community living. We provide 24-hour support to individuals with Autism Spectrum Disorder, FASD, Mental Health challenges, problematic substance use, and behavioural and sensory challenges, ensuring each person receives the care, respect, and opportunities they deserve. We're committed to empowering individuals to thrive as valued members of their communities, celebrating their resilience and unique journeys every day.


Direct Support Worker: We seek compassionate individuals to provide essential care and assistance to individuals with intellectual and developmental disabilities. Responsibilities include:

  • Providing personal care and support (e.g., hygiene assistance, dressing, toileting, mobility support)
  • Attending and advocating at medical appointments
  • Managing medication regimens (following proper protocols and documentation)
  • Grocery shopping and meal planning
  • Meal preparation & cooking (considering dietary needs and preferences)
  • Cleaning & maintaining the home (household upkeep, laundry, organizing)
  • Providing emotional support and companionship
  • Supporting individuals in recreational and community engagement activities
  • Building strong, professional relationships with those you support
  • Crisis prevention, intervention, and de-escalation when needed
  • Maintaining clear and accurate documentation (incident reports, communication logs, daily notes)
  • Promoting independence while ensuring safety and well-being
  • Encouraging life skills development (e.g., cooking, cleaning, self-care, social skills)
  • Maintaining professional boundaries while fostering trust and support


Qualifications:

  • High School Diploma.
  • 1-2 years of full-time experience working with adults with an intellectual disability.
  • Some post-secondary courses in the social services fields (Community Support Work, Mental Health courses)
  • Valid Driver's License is an asset
  • Specific training in the support work field (NVCI,ASIST, Mental Health First Aid)
  • Excellent workplace communication skills (written & verbal)
  • Advocacy.
  • Flexibility.
  • Must be eligible to work in Canada.


Additional Requirements:

  • Criminal Record Check with Vulnerable Sector checked is required
  • Adult & Child Abuse Registry Check is required
  • Current CPR and First Aid certification is required.
  • Applicants must be highly collaborative and willing to be flexible in the workplace settings


Preference may be given to Candidates who have the following:

  • Experience working with Mental Health
  • Experience working with Addictions.
  • Experience working within the Justice System
  • Experience working with people with Co-occurring disabilities.
  • Experience in providing personal care in a professional setting


Please NOTE: if you have any experience in the following areas, please include in your cover letter:

  • FASD Training
  • ASL (American Sign Language) Training
  • Lifts and Transfers Certification
  • Autism Support Training
  • Non-Violent Crisis Intervention (NVCI) Training
  • Trauma-Informed Care
  • Mental Health First Aid
  • Personal Care and Mobility Assistance
  • Communication Strategies for Non-Verbal Individuals


Please NOTE: Simaril Inc. operates locations across Winnipeg, and your placement will be determined based on the needs of the individuals we support.


We currently have a variety of Part Time schedules available that may align with your needs. 


Job Types: Part-time


Schedule:

Day shift, Evening shift, Weekend, Holidays, Monday to Friday, Night shift, Weekend availability


Experience: Support Work - 1-2 Years Experience (preferred)


Work Location: In person


Compensation & Benefits: The Direct Support Worker wage starts at $17.10 an hour.


How to Apply: If you are passionate about making a difference and you share our commitment to respecting, empowering, and uniting individuals, we invite you to apply.


Please submit a cover letter and resume demonstrating how you would excel in this role. 


Equal Opportunity Employer: Simaril Inc. is an equal opportunity employer. We encourage individuals of all backgrounds to apply for this position. Join us, and let's make an impact and difference in our community.