1

Support Manager Jobs in Manitoba (NOW HIRING)

In this role, you will manage and resolve support tickets related to our Human Resource Management and Payroll modules. Issues may span application functionality, system environments, and end-user ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

New

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

New

Share customer feedback and market insights with management and sales teams * Assist with a variety of administrative tasks including invoicing support, account payable processing, deposits, freight ...

This role is responsible for inventory management, production reporting, KPI tracking, month-end accounting support, daily operational reporting, and administrative processes that enable efficient ...

Information Technology Manager: IT Manager Job Type: Full-Time - Exempt Location: On-Site ... Support installation and maintenance of network infrastructure throughout manufacturing and office ...

next page

Showing results 1-20

Support Manager information

See Manitoba salary details

$23.5K

$50.6K

$89.5K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Manitoba is $50,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Manitoba?

The most popular types of Support jobs in Manitoba are:

What cities in Manitoba are hiring for Support Manager jobs?

Cities in Manitoba with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Manitoba as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $50,553 per year, or $24.3 per hour.

Full-time

Posted 2 days ago

New


Job description

Junior BookkeeperPosition Title: Junior Bookkeeper Location: Winnipeg, Manitoba Employment Status: Full-Time Reports To: Finance Operations & Nation Support Manager Overtime Status: Overtime eligible in accordance with Manitoba Employment StandardsAbout AIMAAccurate Indigenous Managers & Advisors (AIMA) partners with First Nations, Indigenous organizations, and businesses to deliver professional consulting, operational support, financial administration, human resources, and organizational development services.Our team is committed to building strong relationships, supporting Indigenous communities, and helping organizations operate efficiently through practical, people-focused solutions. We believe in collaboration, continuous learning, accountability, and making meaningful contributions to the communities we serve.Position SummaryThe Junior Bookkeeper supports the Finance Operations & Nation Support Manager by assisting with the daily financial administration of Accurate Indigenous Managers & Advisors (AIMA). This position is responsible for maintaining accurate financial records, supporting accounts payable and receivable processes, performing bank and account reconciliations, completing financial data entry, and preparing financial documentation.Working closely with the finance team, this role provides bookkeeping support for AIMA's internal operations, consulting projects, and affiliated organizations. The Junior Bookkeeper must be dependable, accountable, and capable of working independently while maintaining accuracy in a fast-paced environment with multiple priorities and deadlines.Key Responsibilities1. Financial Record Management Accurately enter financial transactions into QuickBooks, Sage 300, and other applicable accounting systems. Maintain organized financial records and supporting documentation. Ensure financial information is complete, accurate, and up to date. Support and complete monthly bookkeeping activities as assigned. Review financial records for errors, discrepancies, or missing information and take appropriate action. 2. Accounts Payable & Accounts Receivable Assist with processing vendor invoices. Prepare customer invoices and maintain accurate billing records. Monitor outstanding receivables. Support payment processing and filing. Maintain complete and organized supporting documentation for accounts payable and receivable transactions. 3. Bank Reconciliations & Reporting Perform bank and account reconciliations accurately and within required timelines. Identify and investigate discrepancies and escalate unresolved issues as required. Maintain complete supporting documentation for reconciliations. Prepare supporting documentation for monthly financial reporting. Assist with audit preparation and financial documentation requests. Ensure reconciliation records are complete, accurate, and organized for review. 4. Administrative Support Maintain organized digital and paper filing systems. Prepare financial spreadsheets and reports. Assist with document management. Support finance projects and administrative initiatives. Manage assigned responsibilities independently and ensure required tasks are completed within established deadlines. 5. Cross-Department & Client Support Support bookkeeping activities for affiliated organizations as required. Assist with financial documentation for consulting projects. Collaborate with Human Resources, Operations, and Administration on shared initiatives. Provide administrative support during organizational projects. Communicate professionally with internal departments and external stakeholders regarding assigned financial matters. QualificationsRequired Minimum 2 years of relevant bookkeeping, accounting, or financial administration experience. Certificate or diploma in Accounting, Bookkeeping, Business Administration, or a related field, or an equivalent combination of education and experience. Demonstrated experience using QuickBooks is required. Demonstrated experience using Sage 300 is required. Demonstrated ability to perform bank and account reconciliations accurately and independently. Strong understanding of bookkeeping principles, including accounts payable, accounts receivable, reconciliations, and financial record maintenance. Minimum keyboarding speed of 50 words per minute (WPM) with a high degree of accuracy. Strong computer proficiency. Proficiency with Microsoft Office, particularly Excel. Ability to work effectively in a fast-paced environment while maintaining accuracy and meeting deadlines. Ability to work independently with minimal supervision and take ownership of assigned responsibilities. Demonstrated dependability, accountability, and consistent follow-through. Excellent organizational and time-management skills. High level of accuracy and attention to detail. Ability to manage multiple priorities and competing deadlines. Ability to maintain confidentiality when handling sensitive financial and organizational information. Assets Experience working with Indigenous organizations, consulting firms, or non-profit environments. Experience supporting multiple organizations, departments, or client accounts. Core Competencies Financial Accuracy Attention to Detail Organization Time Management Dependability Accountability Independent Work Initiative Professional Communication Confidentiality Adaptability Ability to Work Under Pressure Continuous Learning Working Conditions Primarily office-based at AIMA's Winnipeg office. Standard business hours with occasional flexibility during reporting periods. Frequent computer, keyboard, and data entry work. Fast-paced environment requiring the management of multiple priorities and deadlines. Regular independent work requiring personal accountability and effective time management. Why Join AIMA?At AIMA, you'll be part of a team dedicated to making a meaningful impact through professional services that strengthen Indigenous communities and organizations. We value collaboration, innovation, continuous learning, accountability, and professional growth.As a Junior Bookkeeper, you'll have the opportunity to contribute directly to AIMA's financial operations while supporting projects and organizations across a diverse range of initiatives.Equal Opportunity EmployerAccurate Indigenous Managers & Advisors is committed to fostering an inclusive and respectful workplace. We welcome applications from all qualified individuals and encourage applications from First Nations, Métis, Inuit, and other Indigenous peoples, as well as members of equity-deserving groups.Reasonable accommodations are available throughout the recruitment process upon request.