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Support Engineer Jobs in Georgetown, TX (NOW HIRING)

Jira Support Engineer

Austin, TX · On-site

$52.25 - $68.50/hr

Atlassian cloud Jira Support Engineer / Jira Administrator with Development Location: Austin, TX Job Type: Contract / Full Time Notes from Hiring Manager: Key Skills: Jira Admin, Groovy Scripting ...

The impact you'll make As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and customers in the region (Austin,Texas). Your ...

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...

Location Austin, TX, Fargo, ND, Stowe, VT or Remote We are looking for an experienced Technical Support Engineer to support and scale our DataBlend integration platform. In this role, you will handle ...

New

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology ...

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology ...

Laser Support Engineer

Austin, TX · On-site

$88 - $100/hr

Laser Support Engineer Full Time Professional Cincinnati, OH, US 15 days ago Requisition ID: 2310 Salary Range: $87,999.00 To $100,000.00 Annually Do you enjoy being the technical expert people call ...

Join Apple, and help us leave the world better than we found it. Product Insights Support Engineering forms the essential link between users and engineering teams. As a member of the team, you will ...

Customer Support Engineer

Austin, TX · On-site

$33.75 - $57.36/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to work directly with customers and cross-functional teams on daily support and operational tasks. In this ...

Showing results 21-40

Support Engineer information

See Georgetown, TX salary details

$15

$37

$63

How much do support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support engineer in Georgetown, TX is $37.04, according to ZipRecruiter salary data. Most workers in this role earn between $27.45 and $43.32 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
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What cities near Georgetown, TX are hiring for Support Engineer jobs?

Cities near Georgetown, TX with the most Support Engineer job openings:

Infographic showing various Support Engineer job openings in Georgetown, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $77,052 per year, or $37 per hour.

Jira Support Engineer

Apar Technologies

Austin, TX • On-site

$52.25 - $68.50/hr

Contractor

Re-posted 21 hours ago


Job description

Title: Atlassian cloud Jira Support Engineer / Jira Administrator with Development

Location: Austin, TX

Job Type: Contract / Full Time

Notes from Hiring Manager:

Key Skills: Jira Admin, Groovy Scripting, Post Migration, Development.

The customer’s JIRA instance is highly complex and heavily customized. This role goes beyond standard JIRA administration and requires significant hands on experience in scripting, development, and large scale migration activities.

Experience Level: 8 to 12 years 

Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years+) , with good logical thinking and familiar with the Atlassian Jira / confluence support

Role Overview:

The Jira Support Engineer will be responsible for administering, configuring, and supporting Jira environments for business and technical teams. This role requires strong Jira administration capabilities, including automation and scripting, along with solid organizational and communication skills to ensure smooth operations and user support.

Technical Skills

  • Hands‑on experience with Jira administration (minimum 3–5 years preferred).
  • Strong understanding of Jira workflows, schemes, permission management, and configurations.
  • Experience in Jira automation (Automation for Jira, ScriptRunner, or similar).
  • Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus.
  • Basic understanding of Confluence integration is preferred.

Organizational & Functional Skills

  • Excellent analytical and problem‑solving skills.
  • Ability to understand business processes and map them into Jira workflows.
  • Strong communication and documentation abilities.