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Support Developer Jobs in Toronto, ON (NOW HIRING)

Scotiabank

DevOps Engineer

Toronto, ON · Hybrid

Support developers by improving build/deploy workflows, templates, and tooling. * Participate in rootcause analysis and implement preventive measures. * Improve reliability through automation ...

CIBC

Lead Infrastructure Support Engineer

Toronto, ON · Hybrid

You bring experience with Azure services, DevOps practices, Application Insights, and Databricks ... support reliable system performance. * You work with discipline and attention to detail. You have ...

Ksb

Technical Sales Support

Mississauga, ON

The Purpose Of Your Role As Application Engineer, you will support the growth in order intake and be responsible for providing technical expertise and support to Customers throughout the entire ...

YuJa Inc.

Support Engineer in Test

Toronto, ON · On-site

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

YuJa Inc.

Support Engineer in Test

Toronto, ON · On-site

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

YuJa

Support Engineer in Test

Toronto, ON · Hybrid

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

YuJa

Support Engineer in Test

Toronto, ON · Hybrid

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

Paytm

Senior AI Engineer

Toronto, ON

You'll embed with the teams and customers who depend on AI - risk, fraud, collections, payments, support, developer experience - and design, build, and ship agentic systems into their production ...

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Support Developer information

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
Support Developer jobs near you
Infographic showing various Support Developer job openings in Toronto, ON as of July 2026, with employment types broken down into 83% Full Time, 5% Part Time, 1% Temporary, and 11% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution.
DevOps Engineer

DevOps Engineer

Scotiabank

Toronto, ON • Hybrid

Other

PTO

Posted 11 days ago

Job description

Requisition ID: 255193 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

This Devops Engineer will contribute in ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

  • Build, maintain, and optimize Continuous Integration and Continuous Deployment pipelines.
  • Automate build, test, and deployment workflows. Use tools like Terraform, Ansible, to provision and manage infrastructure. Enforce versioncontrolled, repeatable infrastructure deployments.
  • Manage cloud environments (On-Prem, GCP), ensuring scalability, cost efficiency, and resilience.
  • Implement container platforms (Kubernetes, GKE, RKE2) and containerbased workflows.
  • Implement observability stacks (Dynatrace, Prometheus, Grafana, Loki).
  • Optimize system performance and drive SREaligned practices such as SLIs/SLOs.
  • Reduce manual work through automation across build, deployment, infra, configuration, and validation workflows.
  • Evaluate and integrate DevOps tools to improve developer productivity and operational excellence.
  • Ensure compliance with organizational governance, audit requirements, and cloud security posture.
  • Partner with development, architecture, cloud, and security teams.
  • Support developers by improving build/deploy workflows, templates, and tooling.
  • Participate in rootcause analysis and implement preventive measures.
  • Improve reliability through automation, redundancy, and performance tuning.
  • Champions a client-driven culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Manages the execution of day-to-day platform engineering project-oriented work efforts and meeting user expectations.
  • Drive the development, capacity analysis, enhancements of data platform to support our business users.
  • Ensuring that systems are safe and secure against cybersecurity threats
  • Planning out projects and involvement in project decisions
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: 

  • At least 5-7 years of practical experience in DevOps role
  • Hands on experience in any of the public cloud platforms (GCP/AWS/Azure)
  • Hands on experience in Docker / Kubernetes
  • Critical thinker and problem-solving skills
  • Requires extensive understanding of project management principles and methodology as well as Scotiabank's IT Roadmap.
  • Computer Science Diploma or Degree; or related work experience
  • Must possess technical proficiency sufficient to effectively perform these activities.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

#LI-Hybrid

Location(s):  Canada : Ontario : Toronto 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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