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Support Developer Jobs in Toronto, ON (NOW HIRING)

Royal Bank of Canada

DevOps Developer

Toronto, ON · On-site

As a Senior DevOps Engineer, you will play a critical role in bridging the gap between development ... Development and support of applications hosted on Cloud platforms * Experience with SecOps What ...

Ksb

Senior Technical Sales Support

Mississauga, ON

The Purpose of Your Role As Senior Application Engineer / Senior Technical Sales Support, you will play a key role in supporting order intake growth by providing advanced technical expertise ...

Avahi

AWS Solutions Architect

Toronto, ON · Remote

Presales Engineering : Support DevOps, migration, and modernization projects by delivering high-quality technical strategies. * MAP Assessments : Conduct Migration Acceleration Program (MAP ...

Avahi

AWS Solutions Architect

Toronto, ON · Remote

Presales Engineering: Support DevOps, migration, and modernization projects by delivering high-quality technical strategies. * MAP Assessments: Conduct Migration Acceleration Program (MAP ...

Scotiabank

Developer

Scarborough, ON · On-site

Support the ABM Engineering team in understanding current system behavior and identifying opportunities for improvement. * Contributing to team capability and technical growth. Do you have the skills ...

Caseware

DevOps Developer

Toronto, ON · On-site +1

CA$125K - CA$140K/yr

Support Kubernetes-based workloads and deployment architecture across environments. * Partner with engineering teams on service hardening including observability, resilience, scaling, and operational ...

Pigment

Technical Escalation Engineer

Toronto, ON

CA$95K - CA$140K/yr

You will act as a liaison between the Customer Support Team and the Engineering teams to be the safekeeper of the Pigment platform. Together with your counterparts, you will secure the necessary ...

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Support Developer information

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Toronto, ON?

For Support Developer jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Toronto, ON look for?

The top searched job categories for Support Developer jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Support Developer jobs?

Cities near Toronto, ON with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Toronto, ON as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

DevOps Developer

Toronto, ON • On-site

Royal Bank of Canada
Banking and Credit Intermediation • 10K+ employees
Learn more about Royal Bank of Canadaexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Maintain the CI/CD pipeline, including security, vulnerability management, deployment, and scaling strategies.

  • Review contributions from the Developer community and approve pull requests.

  • Work with stakeholders to develop high-value features that benefit the developer community.

Job description

Job Description

What is the Opportunity?

Are you passionate about driving innovation in application development and streamlining the software delivery lifecycle? As a Senior DevOps Engineer, you will play a critical role in bridging the gap between development and operations, ensuring that our applications are built, tested, and deployed with speed, reliability, and compliance to the Enterprise security standards. You will contribute to efforts of enhance developer productivity, optimize build pipelines, and foster a culture of collaboration and continuous improvement across the application development lifecycle.


What will you do?

  • Enable AI Capabilities to increase Developer Productivity
  • Work with product owners and key stakeholders to develop high value features that benefit the RBC Developer community
  • Maintain the CI/CD pipeline: security and vulnerability management, capacity management, deployment and scaling strategies, performance and uptime, infrastructure hygiene
  • Provide estimates on feature delivery, identify and determine delivery risks on key identify, and contribute to quarterly product road map planning
  • Review contributions from the Developer community and approve PRs

What do you need to Succeed?

Must-Have

  • 2+ years of software development experience
  • Proficiency in Typescript , Java and/or Python,
  • Familiarity with application containers (e.g. Docker)
  • Foundational understanding of DevOps Principles and CI/CD best practices, including how they apply at an enterprise scale.
  • Exposure to DevOps tools, platforms, and interfaces: Github, Github Actions, JFrog Artifactory, HashiCorp Vault
  • Some experience deploying applications to cloud platforms: OCP, Azure, AWS

Nice-to-Have

  • Experience with QE Automation Tools
  • Development and support of applications hosted on Cloud platforms
  • Experience with SecOps

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • Flexible work/life balance options

  • Opportunities to do challenging work

  • Opportunities for overtime

  • Opportunities for on-call support rotation

Job Skills

Information Technology (IT) Infrastructure, Programming Languages, Software Change Request Management, Software Development Life Cycle (SDLC), Software Engineering, Software Integration Engineering, Software Product Design, Software Product Technical Knowledge, Software Release Management, System Testing Tools

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-27

Application Deadline:

2026-09-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Employment Type: FULL_TIME

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