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Support Developer Jobs in Toronto, ON (NOW HIRING)

Senior DevOps Tools Developer

Markham, ON · Hybrid

CA$111K - CA$167K/yr

Build and maintain full-stack applications that support requirement owners, developers and QA teams in validating software quality and accelerating delivery. * Create solutions that integrate with ...

Mentor and support developers through code reviews, collaboration, and hands-on technical leadership. * Work closely with founders, product, and design teams to turn business needs into practical ...

Mentor and support developers through code reviews, collaboration, and hands-on technical leadership. * Work closely with founders, product, and design teams to turn business needs into practical ...

Apply Early

Support developers by improving build/deploy workflows, templates, and tooling. * Participate in rootcause analysis and implement preventive measures. * Improve reliability through automation ...

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

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About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

We are seeking an API Operations Support Engineer - L2 to provide first-line production support for business-critical APIs and applications. This role is ideal for detail-oriented, customer-focused ...

We are seeking an API Operations Support Engineer - L2 to provide first-line production support for business-critical APIs and applications. This role is ideal for detail-oriented, customer-focused ...

We are seeking an API Operations Support Engineer - L2 to provide first-line production support for business-critical APIs and applications. This role is ideal for detail-oriented, customer-focused ...

You'll embed with the teams and customers who depend on AI - risk, fraud, collections, payments, support, developer experience - and design, build, and ship agentic systems into their production ...

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Support Developer information

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
Senior DevOps Tools Developer

Senior DevOps Tools Developer

General Motors

Markham, ON • Hybrid

CA$111K - CA$167K/yr

Full-time

Posted 12 days ago


Key responsibilities

  • Lead the design and development of internal full stack tools and frameworks that enhance CI/CD pipelines and improve test automation workflows.

  • Build and maintain full-stack applications that support requirement owners, developers and QA teams in validating software quality and accelerating delivery.

  • Create solutions that integrate with version control systems, build pipelines, and automated testing frameworks to streamline engineering processes.


General Motors rating

8.0

Company rating: 8.0 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

6th of 44 rated automakers


Job description

Job Description

About the Team:
We are a collaborative and innovative full stack DevOps tools team focused on building high-quality tools and platforms that empower developers, testers, and system engineers across the organization. Our work sits at the intersection of software quality assurance, DevOps, and tools development-from designing internal web applications and automation frameworks to creating visualization platforms that simplify complex system interactions.

Hybrid Work

This positionoperateson a hybrid work model, requiring the successful candidate to be onsite a minimum of three times per week

Role Overview:

As aSenior Software Quality Automation Developer, you will Lead the design and development of internal platforms, tools and automation frameworks that support engineering teams across the organization. You will work on full-stack solutions, from backend services and databases to frontend visualizations - while ensuring quality through test automation, CI/CD integration, and performance monitoring within the organization.

You will collaborate with developers, QA testers, System Engineers and DevOps specialists to build tools that improve workflows, increase visibility into complex systems, and drive consistency across platforms. This role requires a strong foundation in software quality practices, automation, software development, and cloud-based development environments, along with curiosity and initiative to learn and grow in both tools development and DevOps practices.

Key Responsibilities

  • Lead the Design and development of internal full stack tools and frameworks that enhance CI/CD pipelines and improve test automation workflows.
  • Build and maintain full-stack applications that support requirement owners, developers and QA teams in validating software quality and accelerating delivery.
  • Create solutions that integrate with version control systems, build pipelines, and automated testing frameworks to streamline engineering processes.
  • Collaborate with developers, DevOps engineers, and QA teams to embed automation, performance monitoring, and IT compliance checks into the software delivery lifecycle.

Required Qualifications

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or related field.
  • 5+ years of experience in DevOps, Software Development, Quality Assurance, tools development, web application development
  • Specialized in mainstream computing languages such as Python or C++
  • Familiarity with data structures and algorithms
  • Experienced in frontend development (HTML, React, JavaScript/TypeScript, CSS frameworks) and/or backend development (Node.js, Express, Python, GraphQL).
  • Familiarity with databases (MongoDB, SQL/NoSQL, Postgres) and an understanding of how data flows between systems.
  • Strong problem-solving mindset, eagerness to learn, and ability to collaborate effectively with teammates.
  • Strong oral and written communication skills.
  • Ability to manage time, meet deadlines, and work independently.
  • Legal authorization to work in Canada and ability to travel to the US.
  • Valid Canadian driver's license.

Preferred Qualifications

  • Familiarity with cloud platforms (Azure, AWS, GCP) and containerized environments (Docker, Kubernetes).
  • Experience in automotive software development or embedded systems.
  • High levelof interpersonal skills for effective collaboration in a geographically dispersed team.
  • Familiarity with test frameworks such as Robot, Unittest, Selenium, PyTest, CppUTest and etc
  • Exposure to BDD frameworks such as Behave, Cucumber, and similar tools, with an understanding of the BDD mindset.
  • Experience withCarSim,dSPACE/Control Desk, or similar HIL tools.

Vacancy Status:

Yes - This posting is for an existing vacancy within the organization and is open to new applications.

AI Disclosure:

As part of the application process, Artificial Intelligence will be used in the hiring process for this role

Compensation:

The salary range for this role is $111,700 .00 to $167,600.00The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.


What General Motors employees say

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General Motors logo

About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908