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Support Developer Jobs in Toronto, ON (NOW HIRING)

PwC

CyberArk Support Engineer

Toronto, ON · Hybrid

CA$84K - CA$134K/yr

AsaCyberark support Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: * Troubleshoot ...

KeyData Cyber

CyberArk Support Engineer

Toronto, ON · Remote

If you're ready to grow your career alongside some of the industry's best, come join us -- you're key to our success We are looking for a CyberArk Support Engineer to join KeyData's Delivery Services ...

Targeted Talent

Systems Infrastructure Manager

Toronto, ON · Hybrid

$120K - $135K/yr

The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms. Location: The position is ...

Morson Talent

Senior Site Support Engineer

Oshawa, ON · On-site

$75 - $90/hr

ASAP Pay Rate: $75-90/hour INC Role Summary / Purpose This engineer will play a crucial role in providing site engineering support, collaborating with partner organizations and suppliers to enhance ...

Targeted Talent

Systems Infrastructure Manager

Toronto, ON · Hybrid

$120K - $135K/yr

The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms. Location: The position is ...

Powered by Pioneer

Developer Relations Intern

Toronto, ON · Remote

CA$8 - CA$16/hr

By contributing to the development of the infrastructure and supporting the community, BNB Chain is ... Engage and grow the developer community across multiple channels (forums, social media, events ...

SRED.io

Lead Software Developer

Toronto, ON · Hybrid

Mentor and support developers through code reviews, collaboration, and hands-on technical leadership. * Work closely with founders, product, and design teams to turn business needs into practical ...

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Support Developer information

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
Support Developer jobs near you
Infographic showing various Support Developer job openings in Toronto, ON as of July 2026, with employment types broken down into 83% Full Time, 5% Part Time, 1% Temporary, and 11% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution.

Technical Support Engineer- Canada

Autofleet

Toronto, ON • On-site

Full-time

Posted 17 days ago

Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Location (N.A)- must be located in North America