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Support Developer Jobs in Syracuse, NY (NOW HIRING)

Database Developer

Syracuse, NY · On-site

$66K - $86K/yr

... Title Database Developer Location Syracuse, NY Campus Syracuse, NY Commitment to On-Campus ... support our students, collaborate with colleagues, and contribute to our thriving academic ...

As a Mobile Application Developer (Software Developer) on our Engineering team, you will build and ... Experience supporting HVAC, industrial, field service, or technician‑focused applications

... programming technologies. About Revature: Revature is one of the largest and fastest-growing ... Employee engagement team members are assigned to support you during your program * Access to an ...

Senior Substation P&C Engineer

Syracuse, NY · On-site

$97K - $124K/yr

Support senior engineers with research, evaluation, and recommendations for protective relays, meters, RTUs or BCUs, telecommunications equipment, and control house and panel components, including ...

Senior Substation P&C Engineer

Syracuse, NY · On-site +1

$97K - $124K/yr

Support senior engineers with research, evaluation, and recommendations for protective relays, meters, RTUs or BCUs, telecommunications equipment, and control house and panel components, including ...

New

Senior Substation P&C Engineer - Remote

Syracuse, NY · On-site +1

$97K - $124K/yr

Support senior engineers with research, evaluation, and recommendations for protective relays, meters, RTUs or BCUs, telecommunications equipment, and control house and panel components, including ...

Senior Substation P&C Engineer - Remote

Syracuse, NY · On-site +1

$97K - $124K/yr

Support senior engineers with research, evaluation, and recommendations for protective relays, meters, RTUs or BCUs, telecommunications equipment, and control house and panel components, including ...

Showing results 21-40

Support Developer information

See Syracuse, NY salary details

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How much do support developer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support developer in Syracuse, NY is $66.50, according to ZipRecruiter salary data. Most workers in this role earn between $45.14 and $79.09 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Syracuse, NY?

For Support Developer jobs in Syracuse, NY, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Syracuse, NY look for?

The top searched job categories for Support Developer jobs in Syracuse, NY are:

What cities near Syracuse, NY are hiring for Support Developer jobs?

Cities near Syracuse, NY with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Syracuse, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $138,323 per year, or $66.5 per hour.

Database Developer

Syracuse University

Syracuse, NY • On-site

$66K - $86K/yr

Full-time

Re-posted 8 hours ago


Job description

Posting Details
Posting Details
Job #
042945
Department Code
31104-1090
Department
Office of Chief Operations Officer
Job Title
Database Developer
Location
Syracuse, NY
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$66,900 - $86,000
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S5
FLSA Status
Exempt
Hours
Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Unionized Position Code
Not Applicable
Job Description
As a Database Architect, you will be responsible for designing, implementing, and maintaining the database architecture that supports our organization's information systems. You will play a crucial role in optimizing database performance, ensuring data integrity, and collaborating with cross-functional teams to meet business requirements.
The Database Architect / Developer will work with all subject matter expects from departments within the Office of the Chief Operations Officer and other Syracuse University departments. This work includes integration of data driven business processes, development of data interfaces, critical tactical and strategic analytical activities, data security and access, as well as development of in-depth dashboards and reports. The Database Architect / Developer will perform development (coding), analysis (troubleshooting), and production support, and provides overall expertise in the area of data warehousing, data integrations and reporting applications.
Education and Experience
  • Bachelor's degree and or five to seven years of relevant work experience.
  • Strong proficiency in Microsoft SQL Server and PowerShell and Python scripting, with hands-on experience building and maintaining ETL pipelines that integrate data across multiple systems including Oracle, Active Directory, and third-party APIs.
  • Experience with version control systems, particularly Git, is a plus. Knowledge of data warehousing concepts, data modeling principles, and ETL best practices strongly desired.
  • Must be able to work effectively with both technical and non-technical stakeholders, communicate clearly at a level appropriate to the audience, and collaborate well both independently and as part of a team.
  • Strong written and verbal communication skills required.
  • This position functions as the sole developer on the team, requiring the ability to independently manage and prioritize multiple projects with minimal oversight.

Skills and Knowledge
  • Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience.
  • Ability to work both independently and as part of a team.
  • Strong written and verbal communication skills.

Responsibilities
  • Develop and implement database solutions that align with business requirements, ensuring efficiency, scalability, and optimal performance. Design database structures, tables, and relationships based on data modeling principles. Monitor and optimize database performance by fine-tuning queries, indexing, and configuration settings. Identify and resolve performance bottlenecks to ensure responsive and efficient database operations. Establish robust security measures to protect sensitive data from unauthorized access or potential breaches. Implement strategies for database scalability, considering factors such as data volume, user concurrency, and system performance. Conduct regular database maintenance tasks, including backups, updates, and patches, to ensure system stability. Troubleshoot and resolve database-related issues, providing timely and effective solutions.
  • Working with all Auxiliary Services Units subject matter experts and external business partners including collaborating with Central ITS to identify deficiencies in existing reporting and data processing capabilities. Identifying potential technology improvements in systems, reporting and or data integrations to eliminate these deficiencies. Participate in special projects including new system implementations where data exports and imports create additional efficiencies to increase performance and generate maximum output.
  • Developing documentation on existing and new data warehousing integrations. Create and maintain data models, documenting database structures, relationships, and dependencies. Develop and update comprehensive documentation for database architecture, processes, and best practices. Maintain and improve existing work instructions and procedures.
  • Research and stay abreast of changes in data warehouse technology and collaborate with manager and colleagues in how to implement and leverage the new and changing technology.
  • Other duties as assigned.

Physical Requirements
  • Standing 15% of the shift. Sitting 65% of the shift. Walking 15% of shift. Frequent kneeling and climbing stairs.
  • Able to lift 50 pounds waist high, 20 pounds shoulder high, 15 lbs. above head. Must be able to carry weight 15ft, with pushing, pulling and holding weight.
  • Comfortable with occasional ladder use/heights
  • Wrist and finger dexterity sufficient to use and operate a variety of hand tools and manipulate small objects.
  • Ability to see, hear/listen, touch and speak is essential to work.
  • Work requires reading, writing, analyzing data, problem solving, and conducting research on a daily basis.
  • Work environment involves 80% indoor and 20% outdoor.

Tools/Equipment
Not Applicable.
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link
https://www.sujobopps.com/postings/113862
Job Posting Date
07/23/2026
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants