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Support Developer Jobs in Northborough, MA (NOW HIRING)

VibeIQ Inc.

Support Engineer

Boston, MA · On-site

POSITION SUMMARY As a Support Engineer at VibeIQ, you'll be the go-to technical resource for our customers -- owning issues from first contact through resolution. You'll manage support tickets ...

VibeIQ

Support Engineer

Boston, MA · On-site

POSITION SUMMARY As a Support Engineer at VibeIQ, you'll be the go-to technical resource for our customers - owning issues from first contact through resolution. You'll manage support tickets ...

Chenega Corporation

Software Developer

Natick, MA · Remote

Support DevOps initiatives, CI/CD pipelines, source control management, and automated deployment processes. * Conduct unit testing, integration testing, defect resolution, and performance ...

ROI Solutions

Product Support Engineer

Medford, MA · On-site

$95K - $110K/yr

About the Role As a Product Support Engineer, you will be the internal expert on how our products behave in real customer environments, including configurations, data flows, integrations, embedded ...

ROI Solutions

Product Support Engineer

Medford, MA · On-site

About the Role As a Product Support Engineer, you will be the internal expert on how our products behave in real customer environments, including configurations, data flows, integrations, embedded ...

ROI Solutions

Product Support Engineer

Medford, MA · On-site

About the Role As a Product Support Engineer, you will be the internal expert on how our products behave in real customer environments, including configurations, data flows, integrations, embedded ...

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

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All JobsSupport Developer JobsSupport Developer Jobs in Northborough, MA

Support Developer information

See Northborough, MA salary details

$39

$69

$84

How much do support developer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for support developer in Northborough, MA is $69.33, according to ZipRecruiter salary data. Most workers in this role earn between $47.07 and $82.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Northborough, MA are hiring for Support Developer jobs? Cities near Northborough, MA with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Northborough, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $144,210 per year, or $69.3 per hour.

Principle DevOps Tools Engineer - Woburn, MA

Raytheon

Woburn, MA • On-site

$56.25 - $77.25/hr

Full-time

Re-posted 2 days ago

Raytheon rating

9.1

Company rating: 9.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

2nd of 538 rated manufacturers

Job description

Job Summary:
Raytheon is a leading defense and aerospace company committed to helping the nation and allies defend freedoms. They are seeking a Principle DevOps Tools Engineer to design, implement, and support DevOps solutions, enhancing technology infrastructure and optimizing performance for engineering teams.
Responsibilities:
• Leverage company best practices and capabilities to assist programs with deployment, implementation, modernization and support of DevSecOps software solutions
• Support software tool customization and automation including development of templates, dashboards and scripts to support program needs
• Assist engineering teams with development and support of software build/test pipeline automation and integration, optimizing performance and scalability across both cloud and on-premises computing environments
• Maximize solution performance and reliability through proactive, automated testing and issue mitigation while minimizing impacts associated with ongoing system patching and upgrades
• Ensure system reliability and continuity by developing and validating fault tolerance and disaster recovery plans for tool infrastructure
• Administer and maintain the security and compliance of tooling solutions including hardening, patching and version upgrades
• Provide documentation of implemented DevOps environments by authoring procedures, work instructions and program profile documents
Qualifications:
Required:
• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years of experience
• System administration experience in Linux based systems
• Experience installing and supporting server-based DevOps tools such as Jira, Git, BitBucket, GitLab, Confluence, Coverity, Jenkins, IBM Rational products, and Microsoft Azure DevOps Server
• Experience working in development teams using Agile concepts and methodologies
• U.S. Citizen - The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Preferred:
• Active and current Secret Clearance
• Experience with legacy source code tools like ClearCase, Synergy, SVN
• Experience/familiarity with systems and software engineering tools such as MATLAB, Visual Studio, VxWorks/Windriver, QT, BigLever Gears, Python, and DOORS
• Experience with container technology (Docker, Podman, Kubernetes, OpenShift, Rancher, Tanzu)
• Experience and familiarity with relational databases and ability to support/troubleshoot data backup, verification and validation activities for server-based tools and solutions (Oracle, SQL Server, InfluxDB, PostgreSQL, MySQL)
• System administration experience in Windows
Company:
Raytheon, an RTX business, creates next-generation defense solutions that are smarter, faster and better than previously thought possible. Founded in 1948, the company is headquartered in Waltham, USA, with a team of 10001+ employees. The company is currently Late Stage.

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