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Support Developer Jobs in Northborough, MA (NOW HIRING)

Ampliwork, Inc.

Production Support Engineer

Boston, MA · On-site

$45.75 - $59.50/hr

Three to five years in application support, production support, technical support engineering, or a comparable client-facing technical role. * Python. Able to read and debug application code, and ...

Staffingine LLC

IT support engineer

Boston, MA · On-site

Job Title: IT support engineer Job Location: Boston Job Type: Contract * This list is intended to reflect the current job but there may be additional essential functions and certainly nonessential ...

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Support Developer information

See Northborough, MA salary details

$39

$69

$84

How much do support developer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support developer in Northborough, MA is $69.33, according to ZipRecruiter salary data. Most workers in this role earn between $47.07 and $82.45 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Northborough, MA are hiring for Support Developer jobs?

Cities near Northborough, MA with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Northborough, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $144,210 per year, or $69.3 per hour.

Apigee developer

Syntricate Technologies

Woonsocket, RI • On-site

Full-time

Re-posted 26 days ago

Job description

Job Summary:
Syntricate Technologies is seeking an Apigee developer to design and lead engineering applications and broader systems while supporting DevOps processes. The role involves developing cloud-native APIs using Google Cloud Platform Apigee EDGE and working with various stakeholders to address client needs and troubleshoot issues.
Responsibilities:
• designing and leading engineering applications and broader systems and supporting DevOps, i.e. management of the process of building software
• Experience application design and development experience in a cloud environment
• Experience with Google Cloud Platform (GCP) Apigee EDGE (SaaS platform) and Apigee X (GCP platform)Designing, build, testing, and leading the development of cloud native APIs using the Google Cloud Platform Apigee EDGE platform
• The Google Cloud Platform (GCP) Apigee API Developer will work with customers, cloud partners, and other internal groups to evaluate supporting new technologies and industry specific use cases and architectures based on client needs
• Troubleshoot and resolve problems with pre-prod and production services Design, develop, and implement Restful APIs using Java and related technologies Utilize tools like Splunk, Swagger, Postman, and Assertible for API development and testing purposes.
• Strong understanding on security model, oath concepts.
• Experience in Prometheus and Grafana Dashboard setup.
Qualifications:
Required:
• designing and leading engineering applications and broader systems and supporting DevOps, i.e. management of the process of building software
• Experience application design and development experience in a cloud environment
• Experience with Google Cloud Platform (GCP) Apigee EDGE (SaaS platform) and Apigee X (GCP platform)
• Designing, build, testing, and leading the development of cloud native APIs using the Google Cloud Platform Apigee EDGE platform
• The Google Cloud Platform (GCP) Apigee API Developer will work with customers, cloud partners, and other internal groups to evaluate supporting new technologies and industry specific use cases and architectures based on client needs
• Troubleshoot and resolve problems with pre-prod and production services
• Design, develop, and implement Restful APIs using Java and related technologies
• Utilize tools like Splunk, Swagger, Postman, and Assertible for API development and testing purposes
• Strong understanding on security model, oath concepts
• Experience in Prometheus and Grafana Dashboard setup
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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