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Support Developer Jobs in Amherst, MA (NOW HIRING)

Neshent Technologies

Pega Application Engineer

Holden, MA · On-site

$60 - $78.75/hr

Support DevOps processes, testing, and deployment activities. * Troubleshoot complex application and integration issues. * Stay current with Pega technologies and drive continuous process ...

Neshent Technologies

Pega Application Engineer

Paxton, MA · On-site

$58.25 - $76.50/hr

Support DevOps processes, testing, and deployment activities. * Troubleshoot complex application and integration issues. * Stay current with Pega technologies and drive continuous process ...

Neshent Technologies

Pega Application Engineer

Leicester, MA · On-site

$55.50 - $72.75/hr

Support DevOps processes, testing, and deployment activities. * Troubleshoot complex application and integration issues. * Stay current with Pega technologies and drive continuous process ...

Savvy Staffing Solutions, LLC

Be Seen First

Administrative Assistant - Engineering Support

Sturbridge, MA · On-site

$24 - $26/hr

Support Engineering, IT, and Quality departments with daily tasks and special projects. * Gather engineering drawings, quote history, and pricing information for estimators. * Prepare RFQ packages ...

Qodoro Global LLC

Java Developer

Springfield, MA · On-site

$50.75 - $65.75/hr

... Hours support? Requirements: 10+ years of software engineering/development experience Able to work independently and in small to medium size groups of other developers Proficiency with Java ...

Techvilla Solutions

React Engineer

Holden, MA · On-site

Support engineering standards, process improvements, and application monitoring. Required Qualifications * Bachelor's degree in Computer Science or a related field, or equivalent professional ...

Techvilla Solutions

React Engineer

Paxton, MA · On-site

Support engineering standards, process improvements, and application monitoring. Required Qualifications * Bachelor's degree in Computer Science or a related field, or equivalent professional ...

Techvilla Solutions

React Engineer

Leicester, MA · On-site

Support engineering standards, process improvements, and application monitoring. Required Qualifications * Bachelor's degree in Computer Science or a related field, or equivalent professional ...

Cushman & Wakefield

Senior Automation Engineer

Charlton, MA · On-site

$111K - $145K/yr

We are seeking a proactive automation controls and technical support engineer for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment ...

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Support Developer information

See Amherst, MA salary details

$37

$66

$80

How much do support developer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support developer in Amherst, MA is $66.29, according to ZipRecruiter salary data. Most workers in this role earn between $45.00 and $78.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Amherst, MA are hiring for Support Developer jobs? Cities near Amherst, MA with the most Support Developer job openings:
Support Developer jobs near you

Pega Application Engineer

Neshent Technologies

Holden, MA • On-site

$60 - $78.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Primary Responsibilities
  • Design, develop, and maintain applications using Pega Constellation.
  • Translate technical designs into scalable application solutions.
  • Develop, troubleshoot, enhance, and document application components.
  • Lead technical implementation and provide guidance to development teams.
  • Conduct code reviews, enforce development standards, and mentor junior developers.
  • Collaborate with project managers, QA teams, and stakeholders throughout the SDLC.
  • Manage technical risks, support release activities, and ensure timely project delivery.
  • Contribute to application architecture, technical design, and best practices.
  • Support DevOps processes, testing, and deployment activities.
  • Troubleshoot complex application and integration issues.
  • Stay current with Pega technologies and drive continuous process improvements.
Required Qualifications
  • Bachelor's degree in Computer Science, Computer Engineering, or a related field.
  • 5+ years of experience developing enterprise web applications.
  • Strong hands-on experience with Pega 24 and Pega Constellation.
  • Experience with Constellation SDKs and custom component development.
  • Strong knowledge of Java, React, JavaScript, HTML5, CSS3, JSON, and object-oriented programming principles.
  • Experience with Tomcat, DevOps tools, Agile methodologies, and software development best practices.
  • Understanding of source control, code reviews, testing, CI/CD, and application deployment.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and collaboration skills with the ability to work across distributed teams.
Preferred Qualifications
  • Pega CLSA or other Pega certifications.
  • Experience with UX design principles and responsive web applications.
  • Experience leading development teams and mentoring junior engineers.
  • Knowledge of enterprise software architecture and large-scale application delivery.

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