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Support Developer Jobs in Worcester, MA (NOW HIRING)

3ds

API Support Engineer

Waltham, MA · On-site

Role Description & Responsibilities Dassault Systèmes is seeking a Software Engineer, SOLIDWORKS API Support to join the SOLIDWORKS API Support group within our Research & Development organization.

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

Devoted Health

Support Engineer

Waltham, MA · On-site

$55K - $64K/yr

Universal Support: Provide technical support for our entire workforce, whether they are in-office or remote, across ChromeOS and MacOS environments. * SaaS Administration: Learn the administration ...

Devoted

Support Engineer

Waltham, MA · On-site

$56 - $64/hr

## Support EngineerApplylocations: Waltham Massachusetts Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R3473** ****This role requires you to be in our Waltham, MA headquarters ...

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Devoted Health

Support Engineer

Waltham, MA · On-site +1

$55K - $64K/yr

Universal Support: Provide technical support for our entire workforce, whether they are in-office or remote, across ChromeOS and MacOS environments. * SaaS Administration: Learn the administration ...

KG Tiger

Application Support Engineer

Natick, MA

It is a leading developer of mathematical computing software, Engineers and scientists worldwide ... The position consists of two central components - Application support and collaborative project ...

Allego

Junior Support Engineer

Waltham, MA · On-site

$55 - $65/hr

As a Junior Support Engineer, you will be the technical support line to our Customer Success Team who work directly with the customers in initial information gathering and triaging. Support Engineer ...

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Support Developer information

See Worcester, MA salary details

$38

$67

$81

How much do support developer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support developer in Worcester, MA is $67.16, according to ZipRecruiter salary data. Most workers in this role earn between $45.58 and $79.86 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Worcester, MA look for?

The top searched job categories for Support Developer jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Support Developer jobs?

Cities near Worcester, MA with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Worcester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $139,695 per year, or $67.2 per hour.

Windows IIS and DLL Support Developer

Adept Solutions Inc.

Worcester, MA • On-site

Contractor

Re-posted 7 days ago

Job description

Job Description

- Windows server related remediation support.

Looking for a resource to come in and execute on a list of problems identified in Application areas.

- Must know about DLL support


Responsibilities:

- Deliver solutions to real customer problems, including external and customer-facing solutions.

- Design, code , test and deploy solutions into industry leading container/application server environment.

- Work directly with customer to analyze the requests and constructively provide feedback that meets the requirement while leveraging core Agency port product

- Conduct design and code review sessions

- Work independently and assume ownership of all assigned deliverables

- Other duties as assigned

Qualifications

Skill set

- A Bachelor's degree (or equivalent experience) and a minimum of three years' development experience

- Experience with DLL and IIS server configuration

- Demonstrated experience in writing thorough descriptions of system design and program functions

- Ability to accurately estimate the amount of time required to complete a development task, while effectively managing potential technical risk

- Ability to effectively manage multiple competing priorities at any given time

- Detail oriented and ability to work collaboratively in a deadline driven environment

- Excellent communication skills, both verbally and in writing, with an ability to explain complex technical decisions in business terms

- Ability to work effectively both independently and as part of a team

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply