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Support Developer Jobs in Worcester, MA (NOW HIRING)

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

Allego

Junior Support Engineer

Waltham, MA · On-site +1

$55K - $65K/yr

As a Junior Support Engineer, you will be the technical support line to our Customer Success Team who work directly with the customers in initial information gathering and triaging. Support Engineer ...

allego

Junior Support Engineer

Waltham, MA · On-site

$55K - $65K/yr

As a Junior Support Engineer, you will be the technical support line to our Customer Success Team who work directly with the customers in initial information gathering and triaging. Support Engineer ...

KG Tiger

Application Support Engineer

Natick, MA

It is a leading developer of mathematical computing software, Engineers and scientists worldwide ... The position consists of two central components - Application support and collaborative project ...

Allego

Junior Support Engineer

Waltham, MA · On-site

$55K - $65K/yr

As a Junior Support Engineer, you will be the technical support line to our Customer Success Team who work directly with the customers in initial information gathering and triaging. Support Engineer ...

3ds

Technical Support Engineer - (Database)

Waltham, MA · On-site

... Engineering, or equivalent relevant experience • Must have 2+ years of experience in technical support, escalation management, and enterprise software solution deployment, working closely with ...

Feuji Inc

Sr. Onsite Support Engineer

Needham, MA · On-site

Position Summary The Senior Onsite Support Engineer provides high-level technical support for end-user systems, audio/visual (A/V) technology, and executive personnel. This role ensures reliable ...

BlackTree Technical Group, Inc.

Be Seen First

IT Applications Support

Waltham, MA · On-site

$40 - $45/hr

IT Engineering Applications Support Technician (Contract) Position Summary We are seeking an IT Engineering Applications Support Technician to provide technical support for engineering applications ...

Merge IT

IT Support Engineer - Waltham, MA

Waltham, MA · On-site

They are seeking several IT Support Engineers to provide deskside support for end users, perform hardware troubleshooting, and document incidents using ITSM tools. Responsibilities : • Provide ...

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Showing results 21-40

All JobsSupport Developer JobsSupport Developer Jobs in Worcester, MA

Support Developer information

See Worcester, MA salary details

$38

$67

$81

How much do support developer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for support developer in Worcester, MA is $67.14, according to ZipRecruiter salary data. Most workers in this role earn between $45.58 and $79.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Worcester, MA are hiring for Support Developer jobs? Cities near Worcester, MA with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $139,695 per year, or $67.2 per hour.

Application Support Engineer

BioPoint Inc

Wellesley, MA • On-site

Contractor

Re-posted 27 days ago

Job description

Company Description
BioPoint, Inc. is a leading global strategic consulting firm that combines deep life sciences industry knowledge with specialized expertise in drug safety, health economics and outcomes research, regulatory affairs, quality assurance, compliance and risk mitigation. Our professionals can and have assisted clients in optimizing their businesses, improve their operations and risk profile, and advance their organizational performance to seize key opportunities.
Job Description
BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on technical work. The successful candidate will be responsible for a full system lifecycle including configuration and code deployment and customizations in an industry-leading financial services cloud offering.
Responsibilities:
  • Participating in incident management, problem management, and service request fulfillment processes
  • Application installation, upgrades, testing, configuration/change management, and application/hardware monitoring.
  • Knowledge capture and transfer, assisting others in the implementation and use of Eagle software
  • Off-hours support, based on an on-call rotation, will be required
  • Required to interact with business users and technical users both internally and externally
  • Very minimal travel may be required

Qualifications
  • Bachelor's degree in computer science or related technical field
  • 2 years of experience in a technology related position with demonstrated success
  • Familiarity with the software development process
  • Ability to follow complex sets of instructions, and excellent attention to detail
  • Fundamental training with basic UNIX/Linux commands and or simple SQL query knowledge
  • Familiarity with Microsoft Windows operating systems installation and support
  • Experience with production deployment and operational support for enterprise class applications.
  • Working knowledge of operations tools (monitoring, log analysis, etc.).
  • Basic understanding of data center concepts around networking, storage and cloud computing
  • Excellent oral and written communication skills and have the ability to communicate technical information to both technical and non-technical audiences.
  • Experience writing process and procedure documentation.
  • Working experience with building stable and scalable automation
  • Experience using Windows scripting, shell scripts, or any programming experience
  • Financial services industry experience a plus
  • ITIL v3 Foundation certification a plus

Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
BioPoint logo

About BioPoint

Sourced by ZipRecruiter

BioPoint is a US-based life sciences consulting organization that brings decades of industry knowledge and expertise to our clients. Recently named #49 on the Inc. 500 list of fastest growing companies in America. BioPoint’s consulting services function to accelerate all facets of drug development, ensure compliance at a global level and optimize pipeline value / ROI. We believe that expertise at anything comes from specialization and practice. The insight gained from exclusively supporting Pharmaceutical, Biotech, and Medical Device organizations enables us to “be in the shoes” of our clients, understanding their unique priorities and challenges. Likewise, serving the Life Sciences industry over many years has allowed us to nurture a network of leading experts from across the country.

Industry

Pharmaceutical and medicine manufacturing

Company size

51 - 200 Employees

Headquarters location

Peabody, MA, US

Year founded

2011

Social media

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