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Support Developer Jobs in Mansfield, TX (NOW HIRING)

On Location

IT Support Engineer

Dallas, TX

The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...

VAST Data

Customer Support Engineer

Dallas, TX · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Alcon

Equipment Support Engineer

Fort Worth, TX · On-site +1

This role is part of Alcon's Engineering function, a team focused on improving quality, processes ... Provide operational support for service installations, case management, preventative maintenance ...

HedgeServ

Sr. Application Support Engineer

Dallas, TX · Hybrid

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

HedgeServ

Sr. Application Support Engineer

Dallas, TX · On-site

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

System One

Software Engineer

White Settlement, TX · On-site

Stand up and support developer environments and associated toolchain components * Develop and maintain software in C++ (C++11) and Python in a Linux environment * Troubleshoot pipeline and build ...

System One

Software Engineer

White Settlement, TX · On-site

Stand up and support developer environments and associated toolchain components * Develop and maintain software in C++ (C++11) and Python in a Linux environment * Troubleshoot pipeline and build ...

System One

Software Engineer

White Settlement, TX · On-site

Stand up and support developer environments and associated toolchain components * Develop and maintain software in C++ (C++11) and Python in a Linux environment * Troubleshoot pipeline and build ...

System One

Software Engineer

White Settlement, TX · On-site

Stand up and support developer environments and associated toolchain components * Develop and maintain software in C++ (C++11) and Python in a Linux environment * Troubleshoot pipeline and build ...

System One

Software Engineer

White Settlement, TX · On-site

Stand up and support developer environments and associated toolchain components * Develop and maintain software in C++ (C++11) and Python in a Linux environment * Troubleshoot pipeline and build ...

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All JobsSupport Developer JobsSupport Developer Jobs in Mansfield, TX

Support Developer information

See Mansfield, TX salary details

$34

$60

$73

How much do support developer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for support developer in Mansfield, TX is $60.32, according to ZipRecruiter salary data. Most workers in this role earn between $40.91 and $71.73 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Mansfield, TX look for?

The top searched job categories for Support Developer jobs in Mansfield, TX are:

What cities near Mansfield, TX are hiring for Support Developer jobs?

Cities near Mansfield, TX with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Mansfield, TX as of June 2026, with employment types broken down into 39% Full Time, 57% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $125,469 per year, or $60.3 per hour.

IT Support Engineer

On Location

Dallas, TX

Full-time

Posted 15 days ago

Job description

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

I. Position Summary:

The Technology Department is responsible for the operation and support of all IT systems across the company. The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile devices.

This role requires a strong customer service focus, solid technical expertise, and a high level of responsiveness. The IT Support Engineer must be able to manage and prioritize multiple requests while maintaining excellent service standards and supporting the wider team as needed.

As part of a global technology team, the IT Support Engineer contributes to a culture of collaboration, reliability, and continuous improvement, with a consistent focus on delivering excellent end-user experience.

II. Core Responsibilities:

  • Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented

  • Provide thoughtful end user computing support for diverse business units and different locations

  • Maintain a flexible approach to work schedule with the occasional early starts and late finishes, subject to business requirements

  • Adherence to and enforcement of all information security protocols

  • Perform preliminary server administration and manage the network connectivity

  • Help champion, deploy, and support new technologies to address business needs

  • Demonstrate excellent communication skills, integrate well at all levels and be able to work independently

  • A strong ability to remain focused with a professional and flexible attitude while multi- tasking

  • Always maintain complete confidentiality and discretion

  • Participate in moves and changes as they relate to the technology environment

  • Occasional travel and occasional on-call escalation support

III. Technical Skills:

  • Previous experience in a level one IT support role

  • Administer, maintain, and support Microsoft Office productivity suite

  • Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration

  • Remote access and VPN Configuration and Administration

  • Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms

  • Enterprise Level AV Administration and Support

  • Set up and support mobile devices and desktop telecommunications

IV. Knowledge, Skills, and Abilities:

  • Strategic Thinking: Ability to identify and escalate trends for attention.

  • Technical Knowledge: In-depth understanding, curiosity, and desire to learn about the technical environment.

  • Teamwork & Communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.

  • Continuous Improvement: Understand the needs of the business

TKO EEO Statement:

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

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