1

Support Developer Jobs in Frisco, TX (NOW HIRING)

The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration ...

The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration ...

The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration ...

DevOPS Engineer - Irving, TX (ONSITE)

Irving, TX ยท On-site

$50.75 - $69.50/hr

Cloud Support & DevOPS Engineer OVERVIEW: Kore.ai is seeking an experienced Cloud Support & DevOps Engineer specializing in VoIP/SIP to join our Voice Operations & Support team. In this role, you ...

Support Engineer Location: Remote - Plano, TX Pay: Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano ...

Murex Support Engineer Location: Remote, USA Duration: Long term contract Role Summary: We are ... Experience with DevOps tools (e.g., Git, Jenkins) or cloud environments (AWS, Azure) is a plus

We need strong Java Technical engineer from Production background. * Experience in Java Development as well as Support- Must * Expertise in SQL queries. * Strong in RDBMS concepts, Oracle DB and good ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Syntricate Technologies is seeking a Support Engineer with Unix and SWIFT integration experience for a full-time position in Plano, TX. The role involves providing L3 level support for Java and .Net ...

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years ...

Job Title: Java Production Support Work Location: Plano, TX Duration: Longterm Seeking a Java Production Support with advanced proficiency in Springboot, API integration, and microservices. The ...

React Web Developer

Frisco, TX ยท On-site

$92K - $118K/yr

Support integration with backend services and APIs as needed for seamless application functionality * Contribute to continuous improvement of development standards, front-end architecture, and user ...

next page

Showing results 1-20

Support Developer information

See Frisco, TX salary details

$35

$62

$76

How much do support developer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for support developer in Frisco, TX is $63.00, according to ZipRecruiter salary data. Most workers in this role earn between $42.74 and $74.90 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Frisco, TX?

For Support Developer jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Frisco, TX look for?

The top searched job categories for Support Developer jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Support Developer jobs?

Cities near Frisco, TX with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Frisco, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $131,031 per year, or $63 per hour.

Support Developer

Wellfit Technologies

Irving, TX โ€ข Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

Wellfit is the dental industry's fintech solution! A healthcare fintech company that enhances experiences between patients, providers, employers and payors. Wellfit provides access to treatment and care of all by removing financial barriers.
ย 
About the Role:
The Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close collaboration with the Support Architect and cross-functional teams, including DevOps and Engineering. The Support Developer will contribute to troubleshooting, root cause analysis, and minor code enhancements to improve system functionality. This role is essential for maintaining uptime, addressing technical debt, and supporting customer-facing platforms.ย 
ย 
Key Responsibilities:ย 
Diagnose, troubleshoot, and resolve application and system issues, ensuring minimal downtime and maximum efficiency.ย 
Collaborate with the Support Architect to provide technical solutions and root cause analysis for escalated support issues.ย 
Develop, test, and implement bug fixes, patches, and minor feature enhancements.ย 
Write scripts and automation tools to streamline support processes and improve response times.ย 
Support continuous improvement efforts by identifying recurring issues and developing long-term solutions.ย 
Assist in the monitoring and maintenance of cloud infrastructure and services, ensuring system health and performance.ย 
Participate in post-mortem investigations and create documentation of incidents and solutions for future reference.ย 
Provide regular reports on support ticket trends and resolution metrics to the Support Architect.ย 
Collaborate with the QA team to replicate and test bugs, ensuring resolutions meet quality standards.ย 
Maintain a strong understanding ofย Wellfit'sย tech stack, including .NET and cloud services (Azure).ย 
Contribute to the documentation of systems, processes, and troubleshooting guides for the broader support and engineering teams.ย 
ย 
Required Skills and Qualifications:
Bachelor's degree in computer science, engineering, or a related field.
3+ years of experience in software development, IT support, or a similar role.ย 
Proficiency in git, C#, .NET, SQL, TypeScript, and scripting languages (e.g., PowerShell).ย 
Experience with cloud platforms, especially Azure.ย 
Strong understanding of RESTful APIs and microservices architecture.ย 
Ability to troubleshoot complex system issues across the stack (application, database, infrastructure).ย 
Strong problem-solving skills and a solution-oriented mindset.ย 
Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders.ย 
ย 
Preferred:ย 
Experience with Jira for ticketing and issue tracking.ย 
Familiarity with automation tools and CI/CD pipelines.ย 
Familiarityย with Grafana.
Knowledge of payment systems or fintech applications is a plus.ย 
Prior experience in customer-facing support roles.ย 
ย 
Why Wellfit?
Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S.
Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.
Comprehensive Benefits: Full medical, dental, vision, and generous PTO.
Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching.
Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.
$105,000 - $120,000 a year
Alongside a competitive annual bonus, we offer a 401(k) with up to a 4% match, generous paid time off, and comprehensive healthcare benefits.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job