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Support Developer Jobs in Mississippi (NOW HIRING)

Meridian Waste

Ops Support

Meridian, MS · On-site

Summary: The Residential Driver is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, the Residential ...

Meridian Waste

Ops Support

Meridian, MS · On-site

Summary: The Residential Driver is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, the Residential ...

Meridian Waste

Ops Support

Meridian, MS · On-site

Summary: The Residential Driver is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, the Residential ...

Phoenix Business, Inc.

Natural Developer

Moss Point, MS · On-site

Natural Developer Location: Jackson, MS (Onsite) Job Type: Contract We are looking for a talented ... We are currently supporting, enhancing, and maintaining the statewide Child Support System. The ...

XDIN

Software Developer

Byhalia, MS · On-site

We believe in quality support from concept through production, and delivering the best customer ... Software Developer Responsibilities: * Modifying software to fix errors, adapt it to new hardware ...

XDIN

Software Developer

Byhalia, MS

We believe in quality support from concept through production, and delivering the best customer ... Software Developer Responsibilities: * Modifying software to fix errors, adapt it to new hardware ...

XDIN

Software Developer

Byhalia, MS · On-site

We believe in quality support from concept through production, and delivering the best customer ... Software Developer Responsibilities: * Modifying software to fix errors, adapt it to new hardware ...

Biopharma Careers

Senior Process Engineer

Holly Springs, MS · On-site

$91K - $117K/yr

Identify , support, and/or lead implementation of engineering-based improvements or upgrades to the equipment or facility systems. This may include development of business case for improvement and ...

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Support Developer information

See Mississippi salary details

$36

$63

$77

How much do support developer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for support developer in Mississippi is $63.74, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $75.82 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Mississippi?

For Support Developer jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Mississippi look for?

The top searched job categories for Support Developer jobs in Mississippi are:

What cities in Mississippi are hiring for Support Developer jobs?

Cities in Mississippi with the most Support Developer job openings:

Support Developer jobs near you

Technical Support Representative

Greenwood, MS • On-site

Viking Range LLC
Manufacturing • 1 - 5K employees
Learn more about Viking Range LLCexternal

Full-time

Re-posted 17 days ago

Job description

Description:

The Technical Support Representative provides expert technical assistance to authorized service providers, consumers, and internal departments regarding Viking, AGA, and Lynx residential appliances. This position serves as a key technical resource, helping diagnose and resolve product issues while delivering exceptional customer support and ensuring accurate documentation of all service-related activities.


Essential Duties and Responsibilities:

  • Provide technical support to field service technicians via phone and email regarding installation, troubleshooting, diagnosis, and repair procedures.
  • Assist consumers with technical inquiries and product-related concerns through phone and email communication.
  • Accurately document technical support interactions, troubleshooting steps, and resolutions within company databases and service management systems.
  • Collaborate closely with Customer Support, Engineering, Sales, Regional Service Managers (RSMs),Parts, and other internal departments to resolve technical issues.
  • Monitor and manage Technical Support and Parts Department email inboxes daily to ensure timely responses and follow-up.
  • Review and code labor claims assigned to specific territories and regions in accordance with company policies.
  • Maintain current knowledge of Viking, AGA, and Lynx products, technical bulletins, service procedures, and product updates.
  • Identify recurring product issues and communicate findings to management and engineering teams.
  • Support training initiatives and assist with special projects as assigned.
  • Demonstrate reliability through consistent attendance, punctuality, and professionalism.
  • Maintain a positive attitude and willingness to assume additional responsibilities as business needs evolve.
  • Contribute to a team-oriented environment focused on providing industry-leading technical support.



Requirements:
  • Minimum of 5–10 years of experience in appliance repair, technical service, technical support, or a related technical field.
  • Strong working knowledge of gas, electrical, refrigeration, and appliance systems.
  • Viking, AGA, and Lynx product experience preferred.
  • Proven ability to diagnose and resolve complex technical issues.
  • Ability to read and interpret wiring diagrams, schematics, service manuals, and technical documentation.
  • Previous experience in technical support, field service, technical training, or customer service is preferred.
  • Technical education, certification, or vocational training preferred.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficiency with Microsoft Outlook, Microsoft Office applications, and computer-based service management systems.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Self-motivated team player with initiative, professionalism, and a commitment to continuous learning and development.
  • Technical Troubleshooting
  • Customer Service Excellence
  • Problem Solving and Critical Thinking
  • Communication Skills
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Adaptability and Continuous Improvement

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