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Support Developer Jobs in Mississippi (NOW HIRING)

CYNET SYSTEMS

Engineering Support V

Jackson, MS · On-site

Prior design engineering scheduling experience. Responsibilities: * Troubleshoot and resolve complex system, network, and application issues. * Support servers, virtualization, and cloud environments.

Tower Loan

Application Support Engineer

Flowood, MS · On-site

The Application Support Engineer maintains and oversees enterprise-level software applications to ensure performance, availability, and reliability across the company. This role involves providing ...

Towerloan

Application Support Engineer

Flowood, MS · On-site

The Application Support Engineer maintains and oversees enterprise-level software applications to ensure performance, availability, and reliability across the company. This role involves providing ...

Hitachi

OSS Support Engineer

Crystal Springs, MS

Join Hitachi Energy as an Onsite IT Support Specialist in Crystal Springs, Mississippi, and play a vital role in delivering exceptional IT support within a dynamic manufacturing environment. In this ...

Hitachi, Ltd.

OSS Support Engineer

Crystal Springs, MS · On-site

Join Hitachi Energy as an Onsite IT Support Specialist in Crystal Springs, Mississippi, and play a vital role in delivering exceptional IT support within a dynamic manufacturing environment. In this ...

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See Mississippi salary details

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$63

$77

How much do support developer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for support developer in Mississippi is $63.74, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $75.82 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Mississippi?

For Support Developer jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Mississippi look for?

The top searched job categories for Support Developer jobs in Mississippi are:

What cities in Mississippi are hiring for Support Developer jobs?

Cities in Mississippi with the most Support Developer job openings:

Support Developer jobs near you

MIS Senior Application Support Developer - ASP.Net/VB6 Child Welfare System REMOTE

Accord Technologies Inc.

Jackson, MS • On-site

$83K - $115K/yr

Contractor

Re-posted 4 days ago

Job description

MIS Senior Application Support Developer (.Net/VB6)
Location: Jackson, MS 3920
Duration: 12 months
Remote work allowed however after Hours and weekends Required some times
 
 
Project Summary:
This work is a critical component of the Agency’s overall effort to improve service delivery, data accuracy, and system functionality through the replacement of legacy technologies. Ideal candidates will possess in-depth expertise in Natural, Visual Basic 6 (VB6), and .NET programming languages,
along with a strong understanding of child welfare systems, business processes, and workflows. Contractors will be
responsible for the ongoing maintenance and management of legacy Natural code, including the resolution of issues in
the current production environment, while also contributing to the development of new features, processes, and system
functionalities that align with the future-state system design.
 
Specific work packages include:
-Source data analysis and “cleanup” scripting (SQL, Natural) for data de-duplication for non-licensed resources,
court ordered non-licensed resources, persons, and orphaned records in the legacy platform
-Source data analysis and “cleanup” scripting (SQL, Natural) to address data integrity issues including undefined
genders and persons “self” relationship mismatch in the legacy platform
-Source data analysis (SQL, Natural) to plan for data migration for notifications and alerts from the legacy Child
Welfare Case Management platform to MDCPS’ modernized CCWIS platform
-Support DMT validation of developed scripts and general testing
In addition to their technical duties, contractors will serve as senior representatives of MDCPS in project meetings,
technical planning sessions, and inter-agency collaborations. They will be expected to act as subject matter experts (SMEs) on both the existing MACWIS environment and the evolving child welfare technology ecosystem, helping to bridge the gap between legacy systems and the new Comprehensive Child Welfare Information System (CCWIS)-
compliant solution.
 
Technical Skills
-Ten (10) years of Natural Programming Language experience
-Ten (10) years of Visual Basic 6 Programming Language experience
-Ten (10) years of SQL Programming Language experience
-.NET Framework (C#, ASP.NET)
-Proven experience in maintaining, enhancing, and troubleshooting legacy systems in production environments.
-Strong understanding of data integration, batch processing, and file-based interface routines.
-Experience with code refactoring, modularization, and transition of legacy systems to modern platforms.
-Familiarity with data mapping, conversion, and system-to-system migration planning.
-Proficiency with source control tools and change management practices (e.g., Git, SVN, TFS).
Child Welfare System Experience
-Prior experience working with Child Welfare Information Systems (SACWIS, MACWIS, or CCWIS ).
-Understanding of child welfare business processes, such as case management, intake, service planning, licensing,
and reporting.
-Ability to translate child welfare program requirements into functional and technical system specifications.
Professional Experience
-Demonstrated ability to manage competing priorities in a fast-paced, production support environment.
-Experience collaborating with cross-functional teams including business analysts, testers, and project managers.
-Skilled in developing technical documentation and contributing to system design sessions.
-Capable of representing the Agency in technical meetings as a subject matter expert on system functionality.
 
Soft Skills
-Strong problem-solving and analytical skills with a detail-oriented mindset.
-Excellent verbal and written communication skills.
-Self-motivated with the ability to work independently and as part of a team.
-Proven leadership in mentoring junior developers or leading development tasks.
 
Preferred Qualifications
-Experience with child welfare modernization projects or system overhauls.
-Knowledge of federal CCWIS compliance standards.
-Experience with federal requirements for Child Welfare management systems
-Experience with ADABAS