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Support Developer Jobs in Louisiana (NOW HIRING)

Hitech Computers

Engineer L2

Monroe, LA · On-site

They are seeking a skilled Level 2 Help Desk Engineer to provide advanced technical assistance and ... Provide support for network devices like switches and firewalls, including basic configuration and ...

Immense Networks

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Level One Technical Engineer

Baton Rouge, LA · On-site

$20 - $25/hr

This entry-level role focuses on providing first-line support for client issues, maintaining systems, and escalating more complex problems to senior engineers. The ideal candidate will demonstrate ...

ParaTech

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Tier III Engineer Position

New Orleans, LA · On-site

$65K - $80K/yr

Core Responsibilities Advanced Technical Support * Serve as the highest escalation point for complex technical issues unresolved by Tier I and Tier II engineers. * Provide advanced troubleshooting ...

Flowserve

Applications Engineer

Baton Rouge, LA · On-site

Flowserve is seeking a technically driven and commercially minded Applications Engineer to support our Baton Rouge Quick Response Center (QRC) and Valve Automation Business. In this high-impact ...

Flowserve

Applications Engineer

Baton Rouge, LA · On-site

Flowserve is seeking a technically driven and commercially minded Applications Engineer to support our Baton Rouge Quick Response Center (QRC) and Valve Automation Business. In this high-impact ...

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How much do support developer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support developer in Louisiana is $57.56, according to ZipRecruiter salary data. Most workers in this role earn between $39.04 and $68.46 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Louisiana?

For Support Developer jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Louisiana look for?

The top searched job categories for Support Developer jobs in Louisiana are:

What cities in Louisiana are hiring for Support Developer jobs?

Cities in Louisiana with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Louisiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $119,717 per year, or $57.6 per hour.

Technical Support Specialist

Booth and Associates

Baton Rouge, LA • On-site

Full-time

Re-posted 11 days ago

Job description

Description

Occupational Summary: As a Technical Support Specialist, you will serve as one of the primary points of contact for all things IT at Booth & Associates' six offices. You will be responsible for installation, integration, maintenance, troubleshooting, and upkeep of the software and systems that support our operations in each office.  You will also work with the IT Manager to research solutions to IT issues that arise within the company. This position will be in-office.


Position duties include: 

Effectively work with technical and non-technical end-users to resolve software and hardware issues across multiple offices.

Administer and support the latest versions of Windows and engineering software

Provision and deploy workstations, user accounts, applications, and related IT resources for new and existing employees

Support and contribute to a company-wide safety culture by following established safety standards, policies, and best practices, helping to ensure a safe environment for employees, clients, and the public.

Manage IT inventory and coordinate repair of a variety of hardware (e.g. laptops, desktops, accessories, phones)

Travel occasionally to company offices to provide onsite technical support, equipment deployment, and project assistance as needed.

Understand networking fundamentals and be our onsite hands for core networking issues (switching, routing, WiFi access points, etc)

Communicate professionally with employees and clients in person, over the phone, and remotely to diagnose and resolve technical issues. 

Actively update, maintain and monitor all aspects of computer networks

Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Create SOPs for both IT team and employee use for actions, processes, etc.

Assist management in creating training materials pertaining to computer troubleshooting and usage

Effectively communicate technical concepts to technical and non-technical end-users.

The above statements describe the general nature and level of work being performed by individuals assigned to this position. This list is not intended to be an exhaustive list of all responsibilities and duties required of personnel.


Minimum Qualifications: 

Associate degree in Computer Science, Information Technology, Information Security, Networking or any other related field.

  2 years of applicable experience required 

Time-management skills and the ability to establish reasonable and attainable deadlines for resolutions

Familiarity with help desk software's such as EasyVista and Samange is a plus

Knowledge of remote access desktop programs and how to use them

Ability to communicate efficiently with employees to learn more about tickets by asking questions and engaging in conversations

Experience supporting Windows server environments either through work experience, classwork, or home projects.

Self-starter that can operate independently, but also collaborate with colleagues across multiple offices


Preferred Skills / Nice to Have:

Experience supporting engineering software such as Autodesk AutoCAD, Civil 3D, Bentley products, Bluebeam, ETAP, and EMTP.

Experience with PowerShell scripting for automation and systems administration.

Experience administering Microsoft 365 services, including SharePoint, Azure Active Directory, Teams, etc.

Understanding of cybersecurity best practices, including MFA, endpoint protection, and vulnerability remediation.

CompTIA A+, Network+, Security+, Microsoft AZ-900, Microsoft SC-900, or other relevant industry certifications.

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