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Support Associate Jobs in Hickory, NC (NOW HIRING)

Tech Support Admin II

Claremont, NC

$40K - $46K/yr

Associate Degree in a technical or computer related field of study, or equivalent related experience. * 3-5 Years' Desktop Support experience supporting hardware and software on Intel * Extensive ...

The General Manager of Product Support oversees all customer service, field service, and warranty ... Oversee customer service parts associates * Handle escalated customer inquiries and resolve complex ...

When you join the Rural King team, you become a contributing member in supporting the needs of and ... Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What ...

Support auction operations by assisting with preparation, coordination, and execution activities that enable a seamless experience. * Contribute to new associate training by sharing best practices ...

Sales Associate

Hickory, NC · On-site

$12.50 - $17/hr

Sales Associate The Sales Associate is responsible for providing exceptional customer service and ... Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.

New

Supply Associate

Stanley, NC · On-site

$19.43 - $21.21/hr

Drive vehicles on and off the lot for repairs, storage, and auction support. * Follow CarMax ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Supply Associate

Lincolnton, NC · On-site

$19.43 - $27.09/hr

Drive vehicles on and off the lot for repairs, storage, and auction support. * Follow CarMax ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Showing results 21-40

Support Associate information

See Hickory, NC salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Hickory, NC is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Hickory, NC?

The most popular types of Support jobs in Hickory, NC are:

What cities near Hickory, NC are hiring for Support Associate jobs?

Cities near Hickory, NC with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Hickory, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,439 per year, or $17.5 per hour.

Peer Support Specialist (Foster Care-Catawba County)

Elevance Health

Newton, NC • Hybrid

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Elevance Health rating

7.7

Company rating: 7.7 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

204th of 308 rated insurance


Job description

Anticipated End Date:

2026-08-31

Position Title:

Peer Support Specialist (Foster Care-Catawba County)

Job Description:

Peer Support Specialist

Location: Winston Salem, NC

Field: This field-based role enables associates to primarilyoperatein the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Peer Support Specialist is responsible for engaging with community partners and builds strategy with local stakeholders; providing education, strengthening relationships, and helping resolve case or broader systems issues. Supports care coordination teams and connect members and caregivers with those who can provide insight and expertise to assist in overcoming challenges.

How you will make an impact:

  • Identify opportunities for engagement of members and their caregivers and families to share with care management team.
  • Partners with peer support services in the community to create referral pathways and links members to appropriate community peer support services.
  • Support care manager as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems.
  • Develop strategy for peer support programs.

Minimum requirements:

  • Requires a HS diploma or equivalent and a minimum 2 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Experience working with foster youth strongly preferred.
  • Skilled in providing mentorship, advocacy, guidance, and peer support to help youth navigate challenges and achieve personal goals strongly preferred.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MKT > Marketing, Prog/Proj & Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.


What Elevance Health employees say

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

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