ZipRecruiter

Log In

1

Support Associate Jobs in Boston, MA (NOW HIRING)

Stand Out For Good

6 AM Support Associate

Dedham, MA · On-site

$17.50 - $22.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Stand Out for Good, Inc

6 AM Support Associate

Dedham, MA

$17.50 - $22.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Braintree, MA · On-site

$17.25 - $22.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Somerville, MA · On-site

$18.50 - $24/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$55/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

previous page

Showing results 41-60

All JobsSupport Associate JobsSupport Associate Jobs in Boston, MA

Support Associate information

See Boston, MA salary details

$10

$21

$31

How much do support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support associate in Boston, MA is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.98 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Boston, MA?

The most popular types of Support jobs in Boston, MA are:

What cities near Boston, MA are hiring for Support Associate jobs?

Cities near Boston, MA with the most Support Associate job openings:

Senior Research Support Associate

Cambridge, MA • On-site

Massachusetts Institute of Technology
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Massachusetts Institute of Technologyexternal

$60 - $80/hr

Other

Posted 8 days ago

Massachusetts Institute Of Technology rating

8.8

Company rating: 8.8 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

48th of 633 rated colleges and universities

Job description

SENIOR RESEARCH SUPPORT ASSOCIATE, Biology - Weissbourd Lab

Job Responsibilities
  • Laboratory experiments: microscopy, molecular biology (cloning, RNA extraction, etc.), behavior experiments, and generating transgenic jellyfish by microinjection of oocytes.
  • Computational biology: developing imaging processing pipelines to accompany new microscopes; solving other machine vision problems for behavior tracking; analysis and modelling of neural activity and/or behavior data.
  • Engineering: building novel microscopy and/or behavior recording setups.
#J-18808-Ljbffr

What Massachusetts Institute Of Technology employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply