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Support Associate Jobs in Lawrence, MA (NOW HIRING)

Milliken and Company

Support Associate

Hudson, NH

$17.25 - $22.25/hr

POSITION TITLE / LOCATION Associate: Support Operator (Cleaner) - Hudson Plant JOB CLASSIFICATION Support Operator POSITION REPORTS TO: Hudson Plant Supervisor POSITION OVERVIEW Performs a wide ...

Milliken & Company

Support Associate

Hudson, NH · On-site

$17.25 - $22.25/hr

POSITION TITLE / LOCATION Associate: Support Operator (Cleaner) - Hudson Plant JOB CLASSIFICATION Support Operator POSITION REPORTS TO: Hudson Plant Supervisor POSITION OVERVIEW Performs a wide ...

Milliken

Support Associate

Hudson, NH · On-site

$17.25 - $22.25/hr

POSITION TITLE / LOCATION Associate: Support Operator (Cleaner) - Hudson Plant JOB CLASSIFICATION Support Operator POSITION REPORTS TO: Hudson Plant Supervisor POSITION OVERVIEW Performs a wide ...

Kelmar

System Support Associate

Middleton, MA · On-site

$19.50 - $25.25/hr

The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will ...

Kelmar

System Support Associate

Middleton, MA · On-site

$19.50 - $25.25/hr

The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will ...

Easterseals NH

Direct Support Associate

Stratham, NH · On-site

$20/hr

As a direct support associate in our program, you will participate alongside individuals as they partake in enriching, integrative activities throughout their communities. Gain hands-on experience ...

CGI Inc.

Support Associate III

Boston, MA · On-site

$23.88/hr

Find similar career opportunities Support Associate III Category: Administration Main location: United States, Massachusetts, Boston Position ID:J0126-1294 Employment Type: Full Time U.S. - CGI ...

Metal Works Inc

Production Support Associate

Londonderry, NH · On-site

$15.25 - $19.50/hr

Job Title: Production Support Associate Schedule: 1st Shift: MondayFriday, 7:00 AM3:30 PM Position Overview The Production Support Associate is responsible for assisting multiple departments to ...

chicosfas

Support Associate - Chico's

Peabody, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Peabody, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Newmarket, NH · On-site

$17 - $22/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Easterseals NH

Direct Support Associate

Amherst, NH · On-site

$23/hr

Are you passionate about making a difference in the lives of others? We're seeking Direct Support Associates to join our program and help individuals thrive in their communities. In this role, you'll ...

chicosfas

Support Associate - Chico's

Newmarket, NH · On-site

$17 - $22/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Peabody, MA · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Easterseals NH

Direct Support Associate

Exeter, NH · On-site

$24/hr

Join our Easterseals NH team as a Direct Support Associate , where you'll empower adults with developmental disabilities and diverse support needs to build independence, engage in their communities ...

Metal Works

Production Support Associate

Londonderry, NH · On-site

$15.25 - $19.50/hr

Production Support Associate Schedule: 1st Shift: Monday-Friday, 7:00 AM-3:30 PM Position Overview The Production Support Associate is responsible for assisting multiple departments to ensure ...

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All JobsSupport Associate JobsSupport Associate Jobs in Lawrence, MA

Support Associate information

See Lawrence, MA salary details

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How much do support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support associate in Lawrence, MA is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.21 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Lawrence, MA are hiring for Support Associate jobs?

Cities near Lawrence, MA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Lawrence, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Support Associate

Hudson, NH

Milliken and Company
Machinery Manufacturing • 5 - 10K employees
Learn more about Milliken and Companyexternal

$17.25 - $22.25/hr

Full-time

Posted 13 days ago

Milliken & Company rating

7.7

Company rating: 7.7 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

13th of 62 rated fashion and textile manufacturers

Job description

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and  LinkedIn.

                                   

POSITION TITLE / LOCATION

Associate: Support Operator (Cleaner) - Hudson Plant

JOB CLASSIFICATION

Support Operator

POSITION REPORTS TO:

Hudson Plant Supervisor

 

POSITION OVERVIEW

Performs a wide variety of cleaning and janitorial duties

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

  • Regular and predictable attendance

Support Operator:

  • Clean, mop and stock bathrooms daily and as needed
  • Clean and mop breakrooms on a daily basis. Clean lunchroom equipment as needed including refrigerators, microwaves, toasters, etc.
  • Clean floors in offices and production areas.
  • Empty trash containers daily.
  • Shovel snow and assure that walkways and stairs are clear of ice and snow.
  • Monitor supply of janitorial supplies
  • Performs other related duties as required or directed.

 

MINIMUM QUALIFICATIONS

  • Legally authorized to work in the US
  • Ability to communicate effectively
  • Six months of janitorial experience

 

 

PREFERRED QUALIFICATIONS

  • High School Diploma or equivalent
  • Manufacturing experience
  • Textile knitting experience

SKILL REQUIREMENTS

  • Excellent hand/eye coordination
  • Adaptability – adapts to changes in the work environment
  • Attention to detail – thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed
  • Ability to identify and classify defects
  • Willing to work overtime
  • Ability to communicate effectively.
  • Self-motivated, able to work under minimal supervision.
  • Maintain high level of cleanliness.
  • Able to understand instructions associated with cleaning chemicals and equipment.

AUTHORIZED TRAINING TIME

12-16 Weeks 

MACHINES, TOOLS AND EQUIPMENT USED:

  • Ladders 
  • Scissors

PERSONAL PROTECTIVE EQUIPMENT USED:

  • Ear plugs
  • Steel Toe Safety Shoes
  • Safety Glasses

PHYSICAL REQUIREMENTS                               FREQUENCY, AMOUNT, OR DESCRIPTION                                                           

     1. Standing: Ability to stand while working                                              95% of day 

  1. Sitting:  Ability to sit down                                                                         5% of day 
  1. Moving: Ability to move throughout plant:                                                  50% of day 
  1. Lifting:  Ability to lift up to 25 lbs.                                                             10% of day 
  1. Ascending/Descending: Ability to walk upstairs, climb to top of range

                                         (approx. 16 ft)                                                           

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