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Support Associate Jobs in Lawrence, MA (NOW HIRING)

Metal Works

Production Support Associate

Londonderry, NH · On-site

$15.25 - $19.50/hr

Production Support Associate Schedule: 1st Shift: Monday-Friday, 7:00 AM-3:30 PM Position Overview The Production Support Associate is responsible for assisting multiple departments to ensure ...

Detection Technology

Sales Support Associate

Billerica, MA · On-site

$18 - $23.25/hr

Sales Support Associate Are you interested in joining a cutting-edge global technology company and working alongside innovative colleagues around the world? Would you like to contribute directly to ...

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers ...

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers ...

CGI Inc.

Passport Support Associate II

Boston, MA · On-site

$21.28/hr

Passport Support Associate II Category: Administration Main location: United States, Massachusetts, Boston Position ID:J0126-2078 Employment Type: Full Time Position Description: CGI Federal is ...

Tory Burch LLC

PT Support Associate

Merrimack, NH · On-site

$15.25 - $19.25/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tory Burch

PT Support Associate

Merrimack, NH

$15.25 - $19.25/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tapestry

Sales Support Associate II

Merrimack, NH · On-site

$17.50 - $22.50/hr

Sales Support Associate Coach is a global fashion house founded in New York in 1941. We make beautiful things, crafted to lastfor you to be yourself in. Coach is part of the Tapestry portfolio a ...

Best Ford

Automotive Service Support Associate

Nashua, NH · On-site

$16 - $21.25/hr

Automotive Service Support Associate Location: Best Ford - Nashua, NH About Best Ford Best Ford has proudly served the Nashua community and surrounding areas for years, delivering excellence in every ...

Best Ford

Automotive Service Support Associate

Nashua, NH · On-site

$16 - $21.25/hr

Automotive Service Support Associate Location: Best Ford - Nashua, NH About Best Ford Best Ford has proudly served the Nashua community and surrounding areas for years, delivering excellence in every ...

Best Ford

Automotive Service Support Associate

Nashua, NH

$16 - $21.25/hr

Automotive Service Support Associate Location: Best Ford - Nashua, NH About Best Ford Best Ford has proudly served the Nashua community and surrounding areas for years, delivering excellence in every ...

Stand Out for Good, Inc

Seasonal Support Associate

Salem, NH · On-site

$15 - $16.50/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Tapestry, Inc.

Sales Support Associate II

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational ...

Tapestry, Inc.

Sales Support Associate II

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate II

Merrimack, NH

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Merrimack, NH · On-site

$17.50 - $22.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Zinier

Customer Support Associate (Remote)

Boston, MA · Remote

$18 - $24.50/hr

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers ...

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All JobsSupport Associate JobsSupport Associate Jobs in Lawrence, MA

Support Associate information

See Lawrence, MA salary details

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How much do support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support associate in Lawrence, MA is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Lawrence, MA?

The most popular types of Support jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Support Associate jobs?

Cities near Lawrence, MA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Lawrence, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,699 per year, or $20.5 per hour.

Production Support Associate

Metal Works

Londonderry, NH • On-site

$15.25 - $19.50/hr

Full-time

Posted 17 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Title: Production Support Associate
Schedule:
1st Shift: Monday-Friday, 7:00 AM-3:30 PM
Position Overview
The Production Support Associate is responsible for assisting multiple departments to ensure efficient workflow throughout the manufacturing facility. This role provides hands-on support by preparing materials, maintaining work areas, assisting with production activities, and helping ensure products move through each stage of the manufacturing process safely and efficiently. The ideal candidate is reliable, adaptable, and enjoys working in a team-oriented environment.
Essential Responsibilities
  • Support production operations by preparing workstations, materials, and equipment for daily manufacturing activities.
  • Move raw materials, components, and finished goods between departments using appropriate material handling equipment.
  • Assist production personnel with routine tasks to help maintain productivity and meet production schedules.
  • Monitor inventory at work areas and replenish materials as needed to minimize downtime.
  • Perform basic inspections to verify parts and materials meet job requirements before advancing to the next operation.
  • Accurately complete production documentation and record job information according to company procedures.
  • Report equipment concerns, quality issues, or safety hazards to the appropriate supervisor.
  • Maintain a clean, organized, and safe work environment by following established housekeeping and safety standards.
  • Follow all company policies, work instructions, and safety regulations while performing assigned duties.
  • Perform additional duties as assigned to support operational needs.

Position Requirements
Qualifications
  • High school diploma or equivalent preferred.
  • Previous manufacturing or warehouse experience is helpful but not required.
  • Ability to follow written procedures and verbal directions.
  • Strong organizational skills and attention to detail.
  • Ability to work independently as well as collaboratively with a team.
  • Basic computer or production data entry skills are a plus.
  • Willingness to learn new tasks and operate equipment safely.

Physical Requirements
  • Ability to stand and walk for extended periods throughout the shift.
  • Frequently lift, carry, push, or pull materials weighing up to 50 pounds.
  • Ability to bend, reach, twist, and perform repetitive movements.
  • Comfortable working in a manufacturing environment with varying temperatures and production noise.

Why Work With Us?
We believe every team member contributes to our success. We offer competitive wages, opportunities for advancement, ongoing training, and a workplace built on safety, respect, and teamwork. If you're looking for a position where you can build valuable manufacturing skills and grow your career, we'd love to hear from you.
Full-Time/Part-Time
Full-Time
Shift
First
Pay range
Position
Production Support Associate
Location
Metal Works
About the Organization
About Us:
Metal Works Inc. has been in operation since 1985. Our primary business is precision sheet metal fabrication. We are a growing company in this competitive industry, and we are always seeking new ways to improve quality and increase production while continuing to provide the service and quality that has been our hallmark.
Metal Works' mission is to be the most sophisticated supplier of custom precision sheet metal products and related services for low to mid-range volume product in the region. We will attain this mission by providing vertically integrated solutions using project management, added value, and advanced materials planning.
This position is currently accepting applications.

Apply