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Support Associate Jobs in Austin, TX (NOW HIRING)

Summer Moon Coffee Roasters

Be Seen First

Roasting Support Associate

Driftwood, TX · On-site

$19 - $20/hr

Roasting Support Associate Coffee Unplugged LLC Roasting Support Associate At Coffee Unplugged, our wood-fired coffee roasting process creates smooth, robust flavors that stand out in every cup. From ...

Chico's FAS, Inc.

Support Associate - Chico's

Bee Cave, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Bee Cave, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Austin, TX

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Bee Cave, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Cedar Park, TX · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Cedar Park, TX

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Austin, TX

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

San Marcos, TX · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Austin, TX

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Austin, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Austin, TX

$17.50 - $22.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

San Marcos, TX · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsSupport Associate JobsSupport Associate Jobs in Austin, TX

Support Associate information

See Austin, TX salary details

$10

$19

$28

How much do support associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for support associate in Austin, TX is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Associate, and why are they important?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a Support Associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What are Support Associates?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Austin, TX? The most popular types of Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Support Associate jobs? Cities near Austin, TX with the most Support Associate job openings:

Roasting Support Associate

Summer Moon Coffee Roasters

Driftwood, TX • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

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Job description

Roasting Support Associate

Job description:

Coffee Unplugged LLC

Roasting Support Associate

At Coffee Unplugged, our wood-fired coffee roasting process creates smooth, robust flavors that stand out in every cup. From green coffee beans to the final roasted product, we take pride in every step, ensuring quality and consistency. We are seeking a Roasting Support Associate to join our team, supporting the roasting department by managing green coffee handling, assisting with roasting, and performing essential maintenance duties to ensure smooth operations. This role will also assist with transportation of product. This team member will report directly to the Roaster Team Leader.

What You'll Do:

  • Green Coffee Receiving: Manage the unloading of green coffee deliveries, inspecting for quality, and ensuring accurate counts during receiving.
  • Load Green Coffee: Manage the unloading and storage of green coffee beans, ensuring accurate inventory and timely supply to the roasting team.
  • Roasting Support: Assist the roasting team by stepping in as a back-up roaster when needed, following roasting profiles and maintaining high-quality standards.
  • Maintain the Roastery: Keep the roasting area clean and organized, handle routine maintenance on roasting equipment, and ensure smooth operations throughout the day.
  • Support Operations: Conduct green coffee loading, maintain roasting equipment, and assist with regular maintenance and cleaning tasks to minimize downtime.
  • Inventory Management: Assist with inventory counts of green coffee and roasting supplies, ensuring accurate tracking and restocking as necessary.
  • Safety & Food Compliance: Adhere to OSHA safety regulations and ensure compliance with FDA food safety standards, maintaining a clean and safe production environment.
  • Transportation: Transport finished product and supplies between our two warehouses.

What We're Looking For:

  • Punctual & Reliable: This role requires an early start (8AM) to ensure efficient operations. Dependability is crucial.
  • Shift Flexibility: As a back-up roaster, you'll need to be flexible with your shift schedule to accommodate either an early start (5 AM) or a later (11 AM) shift for the second shift.
  • Physically Capable: Able to lift up to 50 lbs and move heavy loads using pallet jacks.
  • Flexible & Adaptable: Comfortable working independently or with a team in a dynamic, fast-paced environment.
  • Resilient: Able to work in varying conditions and open to receiving feedback for continuous improvement.
  • Driving: Valid license and clean record required.
  • Forklift certification preferred

Why Join Us? At Coffee Unplugged, you’ll learn the craft of wood-fired coffee roasting, gaining hands-on experience in a team dedicated to tradition, quality, and growth.

Benefits:

  • Health, dental, and vision insurance.
  • Paid time off.
  • Complimentary weekly coffee.
  • Opportunities for growth.

Job Details:

  • Location: 1800 Elder Hill Road, Driftwood, Texas 78619
  • Hours: Full-time, 40 hours per week (with some evening/weekend shifts)

Join us and be part of the team that crafts the bold, rich flavors created by our wood-fired roasting process. Come prove it with every batch!

Job Type: Full-time

Benefits:


  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance


Work Location: In person