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Support Associate Jobs in Tennessee (NOW HIRING)

Stand Out For Good

12PM Support Associate

Germantown, TN · On-site

$13.50 - $16.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Stand Out for Good, Inc

12PM Support Associate

Germantown, TN · On-site

$13.50 - $16.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Stand Out For Good

12PM Support Associate

Germantown, TN · On-site

$13.50 - $16.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests ...

TNBR Careers

Finance/HR Support Associate

Athens, TN · On-site

$35K - $43K/yr

Financial Aid/Human Resources Support Associate Employee Classification: Staff Non Exempt Institution: TCAT-Athens Department: Finance Campus Location: TCAT Athens Job Summary The Tennessee College ...

Ryder

Warehouse Support Associate

Smyrna, TN · On-site

$20.25/hr

... Associates in Smyrna, TN. Warehouse positions pay weekly: * Hourly Pay: $20.25 per hour Various warehouse fulfillment specialist roles at Ryder support distribution across the US. Apply here with ...

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Support Associate information

See Tennessee salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for support associate in Tennessee is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Tennessee?

The most popular types of Support jobs in Tennessee are:

What cities in Tennessee are hiring for Support Associate jobs?

Cities in Tennessee with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,939 per year, or $17.8 per hour.

Underwriting Support Associate

Brentwood, TN • On-site

Auto-Owners Insurance
Insurance Services • 5 - 10K employees
Learn more about Auto-Owners Insuranceexternal

$16 - $20.75/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

Policy Service Technician

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Policy Service Technician. The position requires the following, but is not limited to:

  • Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
  • Accurately enter assigned source documents.
  • Interpret and apply verbal and/or written instructions to key the appropriate transactions.
  • Maintain records and/or policy files according to established guidelines.
  • Assist with other duties as assigned within the department or elsewhere on request.

Desired Skills & Experience

  • High school education or its equivalent is required
  • Above average communication skills (written and verbal)
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to maintain confidentiality and data security

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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