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Support Assistant Jobs in Washington (NOW HIRING)

Title: Tech Support Assistant ~ Special Education Position Type: Full-time Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day ...

Technology Support Assistant

Laurel, MD

$16 - $21.25/hr

Title: Tech Support Assistant ~ Special Education Position Type: Full-time Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day ...

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How much do support assistant jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for support assistant in Washington is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Support Assistant vs Customer Service Representative?

AspectSupport AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service training
Work EnvironmentHealthcare, education, or social services settingsCall centers, retail, or service industries
Employer & Industry UsageHospitals, schools, social agenciesRetail stores, telecom companies, banks
Common Search & Comparison IntentSupport Assistant vs Customer Service Representative

Support Assistants typically work in healthcare, education, or social services, providing direct support to clients or patients. Customer Service Representatives mainly work in retail or call centers, focusing on customer inquiries and issue resolution. While both roles involve assisting people, Support Assistants often require specialized certifications and work in more specialized environments compared to the more general customer service roles.

What are the most commonly searched types of Support jobs in Washington? The most popular types of Support jobs in Washington are:
What cities in Washington are hiring for Support Assistant jobs? Cities in Washington with the most Support Assistant job openings:
Infographic showing various Support Assistant job openings in Washington as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,799 per year, or $21.1 per hour.
Technology Support Assistant

Technology Support Assistant

PHILLIPS PROGRAMS

Laurel, MD • On-site

$39K - $58K/yr

Other

Posted 19 days ago


Job description

Title: Tech Support Assistant ~ Special Education
Position Type: Full-time
Location: Laurel, Maryland
What we do and offer our team:
PHILLIPS PROGRAMS Schools are private special education day schools for children with emotional and behavioral needs. PHILLIPS has a unique approach to special education. Our programs provide a place of relationship and belonging where students can be accepted; treated with compassion and respect. We offer competitive salaries, a comprehensive benefits package, a place where you can learn and grow as a professional, and a warm and friendly environment that lives our values. In addition, our staff are eligible for the Federal Student Loan Forgiveness Program!
What the Special Education Tech Support Assistant does:
In coordination with the Program Director, Program Supervisors, Network and Facility Managers, the Tech Support Assistant provides technological needs by providing daily technical systems and support to the program. The Tech Support Assistant assists the program as assigned in any of the following:
  • Provides technical support to the Laurel and Fairfax programs.
  • Provides technical support to staff, students, and families.
  • Provides training to staff, students, and families as needed.
  • Coordinates and communicates with staff from LEAs concerning issues with LEA-issued devices and technology.
  • Assists in student crisis counseling as needed.
  • Maintains and manages the inventory for a variety of devices, technology, and supporting accessories.
  • Provides daily troubleshooting of issues to devices.
  • Serves on technology and software committees and other relevant task forces as needed.
  • Assists in purchase of materials and supplies and maintenance of computer systems.

What the Special Education Tech Support Assistant brings to the team:
  • Associate's degree in related field (preferred)
  • Experience in special needs school environment (preferred)
  • Enjoy working with a team.