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Superhost Jobs (NOW HIRING)

Embassy Schaumburg

Director of Sales

Schaumburg, IL · On-site

Director of Sales Superhost Hospitality - Embassy Suites Schaumburg As the Director of Sales , you will play a pivotal role in shaping the success and growth of our business. Key Responsibilities:

Holiday Inn Roselle

Breakfast Attendant

Roselle, IL · On-site

$13 - $15.75/hr

Superhost Hospitality - Holiday Inn Roselle As a Breakfast Attendant , you are at the forefront of delivering exceptional guest experiences. Key Responsibilities: * Coordinating the set-up and tear ...

Embassy Schaumburg

Breakfast Cook

Schaumburg, IL · On-site

$16 - $18/hr

Cook Superhost Hospitality - Embassy Suites Schaumburg As a Breakfast Cook , you play a crucial role in delivering a delightful dining experience for our guests. Key Responsibilities: * Preparing and ...

Everhome Glendale

Housekeeper

Glendale, AZ · On-site

$16/hr

As a Housekeeper with Superhost Hospitality at Everhome Suites Glendale Arizona, you play a vital role in ensuring our guests enjoy a clean and comfortable stay. Your responsibilities include:

Tru- Holland MI

Breakfast Attendant

Holland, MI · On-site

$11.75 - $14.25/hr

As a Breakfast Attendant with Superhost Hospitality at Tru by Hilton Holland, you are at the forefront of delivering exceptional guest experiences. Your role encompasses: * Coordinates breakfast ...

Embassy Schaumburg

Stewards

Schaumburg, IL · On-site

$15/hr

Superhost is a growing hospitality management company, and we promote from within whenever possible. You'll have opportunities to learn new skills, take on new responsibilities, and grow into bigger ...

Hampton Inn Schaumburg

Night Auditor

Schaumburg, IL

$14.75 - $19.75/hr

Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an ...

HGI Atlanta Airport

Dishwasher

East Point, GA

$12.50 - $16/hr

As a Dishwasher with Superhost Hospitality at [Hotel], you play a vital role in maintaining a clean and efficient kitchen environment, ensuring our guests enjoy a seamless dining experience. Your ...

Home2Suites Owensboro

Room Attendant

Owensboro, KY · On-site

$13.75 - $17.25/hr

As a Room Attendant with Superhost Hospitality at Home2 Owensboro, you play a vital role in ensuring our guests enjoy a clean and comfortable stay. Your responsibilities include: * Cleaning and ...

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Superhost information

What is a Superhost?

A Superhost is a highly rated and experienced host on Airbnb who has demonstrated exceptional hospitality, responsiveness, and reliability. Superhosts must meet specific criteria, such as maintaining a high overall rating, having a low cancellation rate, and responding to guests quickly. They are recognized with a special badge on their profile, which can help attract more bookings. Becoming a Superhost not only enhances your reputation but can also lead to increased earnings and exclusive rewards from Airbnb.

What are the key skills and qualifications needed to thrive as a Superhost, and why are they important?

To excel as a Superhost, you need strong hospitality skills, attention to detail, and a track record of providing excellent guest experiences, often verified through positive reviews on short-term rental platforms. Familiarity with property management systems, booking platforms like Airbnb, and digital communication tools is essential. Exceptional interpersonal skills, responsiveness, and problem-solving abilities help Superhosts stand out by fostering trust and satisfaction among guests. These capabilities are crucial for maintaining high occupancy rates, earning repeat bookings, and achieving top ratings in the competitive hospitality market.

What is the difference between Superhost vs Host?

FeatureSuperhostHost
Credentials/CertificationsNone required, but high performance metrics helpNone required
Work EnvironmentShort-term rental platform (e.g., Airbnb)Short-term rental platform (e.g., Airbnb)
Employer/Industry UsageAirbnb hosts recognized for high standardsAirbnb hosts or similar platforms
Search/Comparison IntentHigh-performing hosts with excellent reviewsGeneral hosts or new hosts

Superhosts are experienced Airbnb hosts recognized for exceptional service and high ratings, often meeting specific performance criteria. Hosts are a broader category including all individuals listing properties on rental platforms. While all Superhosts are hosts, not all hosts achieve Superhost status. Superhost status helps distinguish top-tier hosts from the general hosting community.

What are some common challenges Superhosts face in maintaining high guest satisfaction, and how can they overcome them?

Superhosts often encounter challenges such as managing guest expectations, handling last-minute booking requests, and maintaining property upkeep between stays. To overcome these, successful Superhosts communicate clearly and promptly with guests, use efficient cleaning and maintenance routines, and set accurate listing descriptions to avoid misunderstandings. Building a reliable support network—such as trusted cleaners and handymen—can also help ensure smooth operations and consistently positive guest experiences.
More about Superhost jobs
What are the most commonly searched types of Superhost jobs? The most popular types of Superhost jobs are:
What job categories do people searching Superhost jobs look for? The top searched job categories for Superhost jobs are:
Superhost jobs near you
Infographic showing various Superhost job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Physical job distribution.

Part Time Front Desk Agent 2nd and 3rd Shift

Superhost Hospitality Management LLC

Lexington, KY • On-site

$16/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Description:

Life as a Front Desk Agent:

As a Front Desk Agent with Superhost Hospitality at [Hotel], you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include:

  • Greeting guests upon arrival and ensuring a smooth check-in process.
  • Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions.
  • Handling reservations, cancellations, and guest inquiries with professionalism and efficiency.
  • Managing and resolving guest concerns or issues promptly and courteously.
  • Coordinating with other hotel departments to ensure seamless guest experiences.

What We're Looking For:

We are seeking an individual with the following attributes:

  • Communication Skills: Excellent verbal and written communication skills.
  • Customer Service: A passion for delivering outstanding customer service.
  • Problem Solving: Ability to handle guest issues with tact and diplomacy.
  • Team Player: Collaborative mindset to work effectively with colleagues.

Additional Requirements:

  • Must be able to commute.
  • Availability for varying shifts, including evenings, weekends, and holidays.
  • This is a part -time position with the potential to become full-time.
  • Sunday 7am - 11am, Monday 7am - 11am, Tuesday 7am - 3pm, and Wednesday 7am - 3pm

What to Expect in Your First Few Months:

In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests.


The Perks of Working for Us:

  • Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
  • Exclusive travel discounts at our hotel partners and franchises worldwide.
  • Participation in our Wellness program to support your overall well-being.
  • On-demand pay opportunities for instant access to earnings between paychecks.
  • Access to a leadership development program and diverse growth opportunities.
  • Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

How to Apply:

Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online.


Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.


About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.


Requirements: