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Sunpass Jobs (NOW HIRING)

MMC Group

Customer Service Rep

Ocoee, FL · On-site

$11 - $12/hr

Inbound customer service reps handling inquiries regarding SunPass toll program in the State of Florida * Prepares source data for computer entry by compiling and sorting information; establishing ...

MyFlorida

PURCHASING SPECIALIST - 79000242

Tallahassee, FL · On-site

$1.5K - $1.7K/wk

Obtains license plates & titles from the Florida Department of Motor Vehicles when needed and communicates vehicle & license plate activities with the Division SunPass account manager. Reconciles all ...

Kalos Services Inc

Service Plumber

Orlando, FL · On-site

$23 - $32/hr

Fuel card and SunPass. * Company-issued tablet and mobile technology. * $70 monthly cell phone stipend. * Medical, Dental, and Vision Insurance. Benefits: At Kalos, we believe in supporting our ...

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How much do sunpass jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for sunpass in the United States is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.08 per hour, depending on experience, location, and employer.

What is a SunPass?

A SunPass job typically refers to a position with Florida’s toll collection system, which is managed by state agencies or private contractors. Employees may work in customer service, operations, maintenance, or technical support, assisting with toll payments, transponders, and account management. Roles can range from call center representatives to field technicians ensuring smooth toll operations.

What are the typical daily responsibilities of a SunPass customer service representative?

SunPass Customer Service Representatives assist customers with account setup, billing inquiries, payment processing, and troubleshooting transponder issues via phone, email, or in-person at authorized locations. They are responsible for accurately updating customer information, resolving disputes, and educating users about program policies and procedures. The role also involves collaborating with team members and supervisors to address complex account problems and ensure service consistency. This provides a dynamic environment where multitasking and empathy are crucial, making every day varied and rewarding for those who enjoy helping others.

What are the key skills and qualifications needed to thrive in the SunPass position, and why are they important?

To excel in a SunPass Customer Service Representative role, you need excellent communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with SunPass payment systems, CRM platforms, and basic computer proficiency is essential. Patience, problem-solving abilities, and a customer-first attitude help candidates stand out in this position. These abilities ensure that customers receive accurate information and timely assistance, maintaining high satisfaction and system reliability.

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Sunpass jobs near you
Infographic showing various Sunpass job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $41,898 per year, or $20.1 per hour.

Manager, Product Development (SunPass Program Lead)

Boca Raton, FL • On-site

Apex Informatics
IT Services • 1 - 10 employees
Learn more about Apex Informaticsexternal

$108K - $135K/yr

Other

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Title: Manager, Product Development (SunPass Program Lead)
Location: Boca Raton, FL
Job Description:
Product Development & Delivery
• Manages research and development activities related to the design,
enhancement, and qualification of SunPass products and solutions.
• Works with cross-functional teams to ensure fulfillment of product requirements
and transition products from development to commercialization.
• Assists in determining product delivery and deployment schedules for new
releases, feature updates, and maintenance cycles.
• Acts as a technical consultant to the SunPass Operations team, leading testing
and evaluation of innovative technologies.
• Ensures technology and product specifications align with SunPass business
objectives.
• Oversees product delivery, managing schedules and tasks related to all aspects
of product development.
Operational Governance & Reporting
• Develops and maintains a centralized inventory of SunPass products, solutions,
and applications.
• Captures and tracks SunPass Operations initiative updates in compliance with
reporting standards.
• Monitors input from all business units to ensure products meet functional and
performance requirements.
• Identifies opportunities for improvement and lifecycle replacement needs;
prepares documentation and summaries for leadership visibility.
• Collaborates with Toll Operations Business Intelligence team to develop
dashboards and reporting tools for program performance monitoring.
• Ensures Standard Operating Procedures (SOPs) are created and maintained,
establishing a lifecycle process for updates.
Strategic Support & Emergency Response
• Gains detailed knowledge of all facets of SunPass Operations to support
decision-making and implementation of initiatives.
• Serves in times of emergency to support state response efforts and ensure
continuity of operations.
• Performs other duties as assigned
Education:
Bachelor's or Master's Degree in Computer Science, Information Systems, Business
Administration, Operations Management, Project Management or other related field. Or
equivalent work experience.
Experience:
A minimum of 7 years of tech industry, product engineering, operations, technology
integration, or other related work experience.

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