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Summit Broadband Jobs (NOW HIRING)

Summit Broadband

Access Network and OSS Architect

Orlando, FL · On-site

$60.50 - $81/hr

Description Summit Broadband Inc. is a cutting edge, fiber-based broadband provider delivering best in class residential, commercial, and hospitality technology solutions. This growing, dynamic high ...

Socket.dev

Commercial Network Technician Lead

Orlando, FL · On-site

$80 - $100/hr

Description Summit Broadband is a leading fiber-optics telecommunications provider in Central and Southwest Florida, providing voice, video, data, and high-speed internet services to commercial and ...

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How much do summit broadband jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for summit broadband in the United States is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is a Summit Broadband?

A Summit Broadband job refers to a position within Summit Broadband, a telecommunications company that provides high-speed internet, voice, video, and fiber-optic services. Job roles vary and may include customer service, technical support, network engineering, sales, and marketing. Employees work to enhance broadband connectivity for residential, business, and enterprise customers. Summit Broadband offers opportunities for career growth in the telecommunications industry.

What does a typical day look like for someone working at Summit Broadband?

A typical day at Summit Broadband often involves a combination of monitoring network performance, responding to customer service inquiries, and troubleshooting connectivity issues. Team members may collaborate with field technicians to resolve outages, perform maintenance on network equipment, or coordinate with sales and support staff to address customer needs. The work environment is dynamic, balancing hands-on technical work with regular interaction among various departments. This variety ensures ongoing learning and provides opportunities to develop both technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Summit Broadband position, and why are they important?

To thrive at Summit Broadband, you need strong technical knowledge of broadband and telecommunications systems, with a background in network engineering, customer service, or technical support roles. Familiarity with fiber optic technology, network diagnostic tools, and industry certifications such as CompTIA Network+ or Cisco CCNA is often required. Excellent communication, problem-solving skills, and a customer-centric attitude help professionals excel in fast-paced environments. These capabilities are essential for effectively maintaining network reliability, resolving service issues, and delivering high-quality experiences to customers.

What does Summit Broadband do?

Summit Broadband is a telecommunications company that provides internet, television, and phone services to residential and business customers. Employees in related roles may work with network infrastructure, customer support, or technical installation to ensure service quality and reliability.
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Summit Broadband jobs near you
Infographic showing various Summit Broadband job openings in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 26% Physical, 1% Hybrid, and 73% Remote job distribution, with an average salary of $44,098 per year, or $21.2 per hour.

Network Support Engineer

Orlando Telephone Company Inc

Orlando, FL • On-site

Full-time

Re-posted yesterday

Key responsibilities

  • Provision and maintain Summit broadband services and infrastructure.

  • Perform Tier 3 troubleshooting support and root cause analysis for network and customer issues.

  • Perform network maintenance, configuration backups, upgrades, and testing of network equipment.

Job description

Description:

Summit Broadband Inc. is a cutting edge, fiber-based broadband provider delivering best in class residential, commercial, and hospitality technology solutions. This growing, dynamic high-tech company headquartered in sunny Central Florida, is seeking a Network Support Engineer to join our team and grow with us. The new Summit Broadband is poised for an incredible future fueled by team members dedicated to being the best.


Job Title: Network Support Engineer

Reports to: Supervisor, Network Services

Status: Full-Time/Exempt

Location: Central Florida or Southwest Florida


Position Summary:


Provisioning and maintenance of Summit broadband services and infrastructure. This function provides Tier 3 troubleshooting support to address customer and network issues. Performs inspection routines to ensure that data systems are within approved tolerances. Maintain current inventory of system resources (ports, blades, chassis, etc.).


Duties & Responsibilities:


  • Performs provisioning and maintenance/ repair; including, but not limited to the following equipment:
  • - Juniper MX 240, 480 AND 960 routers
  • - Juniper EX 4200 switches
  • - Juniper SRX series firewalls
  • - Accedian Metro Nodes and NIDS
  • - Ciena NIDs – 3900 series
  • - Ciena Metro Ethernet -5170 series
  • - Nokia IXR
  • Reviews service orders and trouble tickets closed by the department for accuracy and then perform root cause analysis. Ensures that all data circuits are being monitored in Summit surveillance systems
  • Performs quality control assessment of provisioning and maintenance upgrades to ensure they meet company standards. Equipment includes but is not limited to: Juniper equipment (routers, switches, firewalls), Accedian Metro Nodes and NIDS, Ciena Nodes and NIDs
  • Communicates with other departments to ensure troubles and service orders are worked in a timely manner
  • Ensures that the Network Operations Center has monitoring and access capabilities for all equipment; verifies alarming at regular intervals
  • Performs RFC2544 testing
  • Perform Root Cause Analysis (RCA) on service failures as necessary
  • Upgrade of Network Elements as necessary
  • Performs configuration backups of network equipment as necessary
  • Creates MOPs (method of procedures) and submits/implements RFCs (Request for Changes) as part of the Change Management system
  • Performs network maintenance, intrusive testing and repairs at times which cause the least inconvenience to customers, usually in scheduled maintenance window
  • Performs other related duties as assigned to ensure effective operation of department
  • This position will be required to participate in an on-call rotation

Minimum Qualifications:


- Bachelor’s Degree in Computer Science, Computer Engineering, Network Engineering or Equivalent experience

- 8+ years of provisioning telecommunications systems or related industry experience

- Expert knowledge of provisioning and troubleshooting of IP routing and switching equipment – preferably Cisco and Juniper platforms

- Expert knowledge and experience in layer 3 routing protocols : RIPv2, OSPF or IS-IS, MPLS and BGP

- SME Metro-Ethernet devices and circuitry

- SME VLAN operations

- SME TCP/IP, PPPoE and cable modems

- SME VoIP / Genband

- SME Knowledge of telecom standards

- Proficient in all MS Office programs

- Excellent oral and written communication skills are essential

- Proven ability to manage multiple tasks/projects as well as lead small, directed projects

- Ability to work with minimum supervision and provide leadership for other team members

- Must be able to work various hours as required

- Must be able to pass criminal, MVR, and drug testing


Additional Qualifications Desired:


- Juniper/Cisco certifications (CCNA or JNCIA) or equivalent experience

- Knowledge of DOCSIS 2.0/3.0 and Packet Cable standards

- Knowledge of MetroEthernet Standards

- Knowledge of telecom standards TDM, WDM, DWDM, SONET


Other Duties:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Summit Broadband Inc. is an Equal Opportunity Employer. Summit Broadband participates in the E-Verify program.


Summit Broadband is a tobacco and drug free workplace.

Requirements:


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