Knowledge of traditional phone systems, Avaya/Nortel/NEC/Star2Star strongly preferred * Familiarity with modern VoIP systems, Teams/8x8 strongly preferred
Knowledge of traditional phone systems, Avaya/Nortel/NEC/Star2Star strongly preferred * Familiarity with modern VoIP systems, Teams/8x8 strongly preferred
Knowledge of traditional phone systems, Avaya/Nortel/NEC/Star2Star strongly preferred * Familiarity with modern VoIP systems, Teams/8x8 strongly preferred
Quick apply
Knowledge of traditional phone systems, Avaya/Nortel/NEC/Star2Star strongly preferred * Familiarity with modern VoIP systems, Teams/8x8 strongly preferred
Senior Cisco Network Engineer
Wichita, KS · On-site
Deploy and troubleshoot Star2Star VOIP and other VOIP technologies * Document maintenance for all computer systems and network infrastructure * Communication with customers as required: keeping them ...
Senior Cisco Network Engineer
Wichita, KS · On-site
Deploy and troubleshoot Star2Star VOIP and other VOIP technologies * Document maintenance for all computer systems and network infrastructure * Communication with customers as required: keeping them ...
Commercial Network Technician
Bonita Springs, FL · On-site
$22 - $28.50/hr
... Star2Star Telephone system support o IPTV, where applicable * Maintenance, design, provisioning and troubleshooting of various network topology components, including long haul transport and metro ...
Commercial Network Technician
Bonita Springs, FL · On-site
$22 - $28.50/hr
... Star2Star Telephone system support o IPTV, where applicable * Maintenance, design, provisioning and troubleshooting of various network topology components, including long haul transport and metro ...
Commercial Network Technician
Bonita Springs, FL · On-site
$22 - $28.50/hr
... Star2Star Telephone system support o IPTV, where applicable Maintenance, design, provisioning and troubleshooting of various network topology components, including long haul transport and metro ...
Commercial Network Technician
Bonita Springs, FL · On-site
$22 - $28.50/hr
... Star2Star Telephone system support o IPTV, where applicable Maintenance, design, provisioning and troubleshooting of various network topology components, including long haul transport and metro ...
Commercial Network Technician
Bonita Springs, FL · On-site
$22 - $28.50/hr
... Star2Star Telephone system support o IPTV, where applicable • Maintenance, design, provisioning and troubleshooting of various network topology components, including long haul transport and metro ...
Commercial Network Technician
Bonita Springs, FL · On-site
$22 - $28.50/hr
... Star2Star Telephone system support o IPTV, where applicable • Maintenance, design, provisioning and troubleshooting of various network topology components, including long haul transport and metro ...
Star2Star information
What is a Star2Star professional?
A Star2Star professional typically refers to someone who works with or for Star2Star Communications, a company specializing in unified communications and business phone systems. These professionals may be involved in sales, technical support, engineering, or customer service related to Star2Star’s cloud-based communication solutions. Their primary role is to help businesses implement, manage, and maintain efficient communication systems. They also provide expertise on VoIP, collaboration tools, and integration services for business clients.
What are the key skills and qualifications needed to thrive as a Star2Star unified communications specialist?
To thrive as a Star2Star Unified Communications Specialist, you need a solid background in VoIP technologies, networking concepts, and IT support, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with Star2Star’s unified communications platform, SIP protocols, and ticketing systems like Zendesk or ServiceNow is typically required. Excellent problem-solving abilities, customer service skills, and effective communication are essential soft skills for success in this role. These competencies ensure reliable implementation and support of communication solutions, driving customer satisfaction and system uptime.
What are some common challenges faced by professionals working in a Star2Star unified communications role?
Professionals in Star2Star unified communications roles often encounter challenges such as troubleshooting complex VoIP and network issues, managing rapid technology updates, and supporting a diverse range of client environments. Since Star2Star solutions integrate voice, messaging, and collaboration tools, team members must work closely with both internal IT staff and external clients to ensure seamless implementation and ongoing support. Strong problem-solving skills and clear communication are essential, as is the ability to adapt to evolving customer needs and technology trends.
What is the difference between Star2Star vs VoIP Technician?
| Aspect | Star2Star | VoIP Technician |
|---|---|---|
| Credentials | Typically requires technical knowledge of VoIP systems, certifications like CompTIA Network+ or Cisco CCNA beneficial | Requires VoIP-specific certifications, technical skills in network setup, troubleshooting, and installation |
| Work Environment | Office-based, customer support, and installation sites | Fieldwork, installation sites, troubleshooting on-site or remotely |
| Industry Usage | Telecommunications, VoIP service providers | Telecommunications, IT service providers, network companies |
| Common Search/Comparison | Star2Star vs VoIP Technician |
Star2Star and VoIP Technician roles both involve working with VoIP systems, but Star2Star typically refers to a specific VoIP service provider, while VoIP Technician is a job title for professionals installing and maintaining VoIP systems across various companies. The roles overlap in technical skills and certifications, but differ in work environment and employer focus.
More about Star2Star jobs
What job categories do people searching Star2Star jobs look for?
The top searched job categories for Star2Star jobs are:
Job description
About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
At Thrive, a Voice Implementation Engineer is responsible for completing telephony projects for new and existing clients. This position's primary objective is to perform site assessments and engineering tasks required to onboard Thrive Managed Voice Services as defined within Thrive Orders and Scopes of Service. A Voice Implementation Engineer will work with other Engineers, Project Managers and Thrive clients to accomplish those goals and objectives for successful rollouts of Thrive Voice Solutions and Service Offerings.
Responsibilities
Requirements
Minimum
Preferred
Position Overview
At Thrive, a Voice Implementation Engineer is responsible for completing telephony projects for new and existing clients. This position's primary objective is to perform site assessments and engineering tasks required to onboard Thrive Managed Voice Services as defined within Thrive Orders and Scopes of Service. A Voice Implementation Engineer will work with other Engineers, Project Managers and Thrive clients to accomplish those goals and objectives for successful rollouts of Thrive Voice Solutions and Service Offerings.
Responsibilities
- Travel to client locations to perform comprehensive site assessments based on project requirements including:
- Identify any ancillary voice devices and associated analog line dependencies.
- Assess the network and infrastructure readiness of a location for VoIP and identify any telephony requirements of a location, any additional cabling needs, and overall recommendations.
- Implementation of IT projects related (but not limited to) the following:
- Implementation of Microsoft Teams Voice
- Porting of numbers between carriers
- Configuration of advanced telephony
- Ability to handle diverse telephony environments in a wide cross section of business clients
- Analyze and document an unfamiliar client environment while assessing the quickest path to completion of project goals
- Clearly and professionally communicate project plans, potential impacts and testing procedures to customers.
- Track and manage time effectively to accomplish multiple ongoing projects
Requirements
Minimum
- Must be willing and able to travel frequently (approximately 50% of the time), including overnight stays
- Travel and accommodation expenses covered by Thrive
- Bachelor's Degree, Technical Degree or equivalent work experience
- 1-3 years of experience in successful operation and support of voice and data networks
- Self-motivated with ability to work both independently and in a team environment
Preferred
- Experience using ServiceNow (or other project management software)
- Experience in ITIL methodology and change management processes
- Knowledge of traditional phone systems, Avaya/Nortel/NEC/Star2Star strongly preferred
- Familiarity with modern VoIP systems, Teams/8x8 strongly preferred