Summer Secret Shopper Jobs (NOW HIRING)

About the Brand
Made to be seen, bond-eye swim is infused with the spirit of summer, salt-mist days + electric nights of its home in Sydney. Known for bold, ultra flattering silhouettes, each collection hints of nostalgia paired with innovative design principles. Every piece is designed with intention, incorporating modern ethical production practices-from initial designs, through to our Authentic Crinkle™ swimwear handcrafted in Australia.
Every piece has been artisanally hand-made, knitted using premium European fibres, + constructed to allow four-way stretch + instant recovery along the body for statement-making pieces that match the mood of the wearer: Confident, discerning + truly authentic.
bond-eye swimwear is unsized + designed to fit a size XS through to L, with all shapes + sizes in between. Due to the unique stretch of our fabric, most of The Authentic Crinkle™ bikini tops + one-piece swimsuits can fit an A-DD/E cup. Our ultra-flexible fabric means most of our The Authentic Crinkle™bikini bottoms can be worn either low, mid or high rise. We're proud of the fact that our swim collections are unsized for a reason-the reduction of excess fabric from offering multiple sizing.
By creating unsized swimwear, we're also cutting down on excessive stock + reusing fabric off-cuts, with 80% of our range shaped from regenerated nylon derived from pre-consumer raw materials that would ordinarily go to waste. This recycled yarn is manufactured exclusively by a premium Italian mill using leading environmental processes which include reduced carbon dioxide emissions, 100% renewable energy + less water consumption.
About the Role:
We are seeking a passionate and driven Sales Supervisor for our Bond-Eye boutique on Abbot Kinney, Opening June 2026-September 2026. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture.
This role blends hands-on leadership with strong business execution. You will lead from the sales floor-coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride.
You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail.
With a one-team mindset, you will also contribute to broader market and brand initiatives such as promotional events, activations, and store openings. Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations.
Position Qualifications

• Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members.
• Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results.
• Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals.
• Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability.
• Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships.
• Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment.
• Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds.
• Must be 18 years of age or older.

Hourly Pay Range: $22-$24. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Key Performance Indicators (KPIs)

• Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling.
• Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building.
• Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards.

About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:

• Bonus eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO:
  • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
  • Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.