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Summer Call Center Jobs in Reston, VA (NOW HIRING)

Addison Group

Member Care Associate

Washington, DC · Remote

$20 - $24/hr

Monday-Friday | 9:00 AM-5:00 PM | 37.5 hours per week (33.5 hours during the summer) Benefits: This ... Qualifications: * 1-3 years of customer service, membership support, administrative, or call center ...

CARFAX

Customer Support Specialist

Centreville, VA

$36K - $69K/yr

Minimum of 2 years' experience in a customer service role, preferably in a call center environment ... Competitive compensation, benefits and generous time-off policies * 4-Day summer work weeks and a ...

CARFAX

Customer Support Specialist

Centreville, VA · On-site

$36K - $69K/yr

Minimum of 2 years' experience in a customer service role, preferably in a call center environment ... Competitive compensation, benefits and generous time-off policies * 4-Day summer work weeks and a ...

CARFAX

Customer Support Specialist

Centreville, VA · On-site

$36K - $69K/yr

Our four-day week continues in Summer 2026! Are you a clear communicator with a knack for solving ... Minimum of 2 years' experience in a customer service role, preferably in a call center environment.

Loudoun County Government

Lifeguard I & II

Leesburg, VA · On-site

$17.91 - $30.58/hr

... Community Center Outdoor Pool, Lovettsville, VA (Summer Only) As a certified lifeguard ... call Human Resources directly at 703-777-0213 or Loudoun County Government offers a variety of ...

All JobsSummer Call Center JobsSummer Call Center Jobs in Reston, VA

Summer Call Center information

See Reston, VA salary details

$11

$18

$26

How much do summer call center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for summer call center in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a summer call center representative, and why are they important?

To thrive as a Summer Call Center Representative, you generally need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Outstanding soft skills include patience, active listening, and the ability to handle stressful or repetitive situations with professionalism. These skills are crucial for delivering excellent customer service, efficiently resolving inquiries, and maintaining a positive company image.

What is the difference between Summer Call Center vs Customer Service Representative?

AspectSummer Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentTemporary, seasonal call center settingPermanent or temporary office or remote setting
Employer & Industry UsageCall centers, customer support companies, retailVarious industries including retail, telecom, finance
Common Search & ComparisonOften compared for seasonal work and entry-level rolesCompared for ongoing customer support careers

The Summer Call Center role is typically a seasonal, temporary position focused on handling customer inquiries during peak times, often requiring minimal credentials. Customer Service Representatives may work year-round, providing ongoing support across various industries. While both roles involve communication skills and similar training, Summer Call Center jobs are ideal for seasonal employment, whereas Customer Service Representatives often pursue long-term careers.

What is a summer call center?

A Summer Call Center job is a temporary customer service position typically available during the summer months. Employees in these roles handle incoming and outgoing calls, assist customers with inquiries, and may help resolve issues or process orders. These positions are often filled by students or individuals seeking seasonal work and can provide valuable experience in communication and problem-solving. Training is usually provided, and the jobs can be full-time or part-time depending on the employer's needs.

Which call centers pay the most?

In the call center industry, roles such as technical support or sales representatives often have higher pay, especially when they require specialized skills or certifications. Compensation varies based on experience, location, and the complexity of the work, with some centers offering bonuses or commission-based pay to top performers.

What are some common challenges faced by summer call center agents, and how can they be addressed?

Summer call center agents often face challenges such as high call volumes due to seasonal demand, rapid onboarding with limited training time, and adapting to a fast-paced environment. To address these challenges, it is important to stay organized, actively seek support from experienced team members, and utilize available learning resources. Emphasizing communication skills, stress management, and teamwork will help you succeed and adapt quickly in this role.

How do you get a summer call center job with no experience?

To get a summer call center job with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so applying to companies that offer training programs can improve your chances.
What are the most commonly searched types of Call Center jobs in Reston, VA? The most popular types of Call Center jobs in Reston, VA are:
What are popular job titles related to Summer Call Center jobs in Reston, VA? For Summer Call Center jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Summer Call Center jobs in Reston, VA look for? The top searched job categories for Summer Call Center jobs in Reston, VA are:
What cities near Reston, VA are hiring for Summer Call Center jobs? Cities near Reston, VA with the most Summer Call Center job openings:
Summer Call Center jobs near you

Member Care Associate

Addison Group

Washington, DC • Remote

$20 - $24/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 17 days ago

Job description

Job Title: Member Care Associate

Industry: Healthcare / Nonprofit Association

Location: Remote, local to DC, Maryland, Virginia market

Assignment Type: Contract (Through October)

Pay: $20.00–$24.00 per hour

Work Schedule: Monday–Friday | 9:00 AM–5:00 PM | 37.5 hours per week (33.5 hours during the summer)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Company:

Our client is a mission-driven professional association that supports thousands of healthcare professionals through education, resources, and member services. They are seeking a Member Care Associate to help deliver exceptional support to members during a temporary coverage assignment.

Job Description:

The Member Care Associate will provide high-quality customer service by assisting members with questions related to accounts, memberships, and general inquiries. This role requires someone who enjoys helping others, can effectively manage a high volume of requests, and is comfortable using multiple systems while maintaining accuracy and professionalism.

Key Responsibilities:

  • Respond to member inquiries through phone, email, and live chat in a timely and professional manner.
  • Assist members with account maintenance, membership questions, payments, and general service requests.
  • Update and maintain accurate member records within CRM and database systems.
  • Process administrative tasks, including returned mail, documentation updates, and data entry.
  • Prioritize multiple requests while meeting established service goals and response times.
  • Partner with internal departments to resolve member issues and ensure a seamless customer experience.
  • Handle confidential member information with discretion and accuracy.
  • Support special projects and additional administrative duties as assigned.

Qualifications:

  • 1–3 years of customer service, membership support, administrative, or call center experience.
  • Previous experience in a healthcare, nonprofit, association, or professional services environment is preferred.
  • Experience using CRM or membership management systems such as Salesforce, Personify, Fonteva, or similar platforms is a plus.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.
  • Customer-focused, adaptable, and collaborative with a positive attitude.
  • Bachelor's degree preferred but not required.

Additional Details:

  • Fully remote position.
  • Immediate start with an assignment expected to continue through October.
  • Standard weekday schedule with no anticipated overtime.
  • Background check required before employment.
  • Candidates who are available to interview on short notice are encouraged to apply.

Perks:

  • 100% remote work opportunity.
  • Monday–Friday schedule with excellent work-life balance.
  • Collaborative and supportive team environment.
  • Opportunity to gain experience with leading CRM and membership management platforms.
  • Build valuable experience supporting a mission-driven organization while enhancing customer service and administrative skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.