Washington, DC · Remote
$19/hr
Management Level I This role requires being bilingual in Mandarin Chinese/English This is a temporary assignment with full time hours, lasting 2-3 months, may extend or end sooner--100% remote EQ,
Washington, DC · Remote
$19/hr
Management Level I This role requires being bilingual in Mandarin Chinese/English This is a temporary assignment with full time hours, lasting 2-3 months, may extend or end sooner--100% remote EQ,
Mclean, VA · Remote
$15.25 - $20/hr
COMMUNITY NAMECommunity Support OfficeJOB OVERVIEW The Resident Billing Call Center Agent is the first point of contact for residents and families who have questions about billing statements or
Mclean, VA · Remote
$15.25 - $20/hr
COMMUNITY NAMECommunity Support OfficeJOB OVERVIEW The Resident Billing Call Center Agent is the first point of contact for residents and families who have questions about billing statements or
Mclean, VA · Remote
$18.38 - $22.98/hr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships
Mclean, VA · Remote
$18.38 - $22.98/hr
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships
Chantilly, VA · Remote
$17.75/hr
Call Center Representative Call Center Representatives applicants: click here to be directed to the position APPLY >> Job Listings - The Bowen Group VEOCC Jobs The Bowen Group, a GTSC company, is
Quick apply
Chantilly, VA · Remote
$17.75/hr
Call Center Representative Call Center Representatives applicants: click here to be directed to the position APPLY >> Job Listings - The Bowen Group VEOCC Jobs The Bowen Group, a GTSC company, is
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Spanish Bilingual Healthcare Call Center
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Spanish Bilingual Healthcare Call Center
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Spanish Bilingual Healthcare Call Center
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Spanish Bilingual Healthcare Call Center
Washington, DC · On-site +1
$62K - $75K/yr
Sales Agent TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance
Washington, DC · On-site +1
$62K - $75K/yr
Sales Agent TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance
Washington, DC · On-site +1
$62K - $75K/yr
Sales Agent TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance
Washington, DC · On-site +1
$62K - $75K/yr
Sales Agent TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance
Washington, DC · On-site +1
$17 - $22.25/hr
Be part of our home-based fundraising team! ***WORK FROM HOME*** A call center job you can be proud of! * We work to make the country a more equitable, fair, and inclusive place * 30 second apply
Washington, DC · On-site +1
$17 - $22.25/hr
Be part of our home-based fundraising team! ***WORK FROM HOME*** A call center job you can be proud of! * We work to make the country a more equitable, fair, and inclusive place * 30 second apply
Bethesda, MD · Remote
$16.50 - $21.50/hr
Description: Job Summary The Service Center Representative processes medical claims and communicates with providers about the claims process. The position is responsible for daily claims management
Quick apply
Bethesda, MD · Remote
$16.50 - $21.50/hr
Description: Job Summary The Service Center Representative processes medical claims and communicates with providers about the claims process. The position is responsible for daily claims management
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people.
Reston, VA · Remote
$15.50 - $20.50/hr
Fully Remote, US, USA Contract Clearance Requirement: Other Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense
Reston, VA · Remote
$15.50 - $20.50/hr
Fully Remote, US, USA Contract Clearance Requirement: Other Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense
Washington, DC · Remote
$16.50 - $20.50/hr
The Call Center Representative provides supports for a project by communicating directly with the customer/property owners. The employee will be responsible for sending letters, and calling customers
Quick apply
Washington, DC · Remote
$16.50 - $20.50/hr
The Call Center Representative provides supports for a project by communicating directly with the customer/property owners. The employee will be responsible for sending letters, and calling customers
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people.
Chantilly, VA · Remote
$15.75 - $20.50/hr
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations
Chantilly, VA · Remote
$15.75 - $20.50/hr
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations
Chantilly, VA · Remote
$15.75 - $20.50/hr
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations
Quick apply
Chantilly, VA · Remote
$15.75 - $20.50/hr
The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations
Arlington, VA · Remote
$17.31/hr
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as an Inbound Customer Service
Arlington, VA · Remote
$17.31/hr
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as an Inbound Customer Service
$11.25 - $12.60
1% of jobs
$12.60 - $13.94
4% of jobs
$13.94 - $15.28
9% of jobs
$16.42 is the 25th percentile. Wages below this are outliers.
$15.28 - $16.62
13% of jobs
$16.62 - $17.96
22% of jobs
The median wage is $18.06 / hr.
$17.96 - $19.30
22% of jobs
$19.79 is the 75th percentile. Wages above this are outliers.
$19.30 - $20.64
14% of jobs
$20.64 - $21.98
8% of jobs
$21.98 - $23.33
4% of jobs
$23.33 - $24.67
3% of jobs
$24.67 - $26.01
1% of jobs
$11
$18
$26
A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.
Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.
To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.
8.9
Based on 8 frontline employees who took The Breakroom Quiz
Management Level
IThis role requires being bilingual in Mandarin Chinese/English
This is a temporary assignment with full time hours, lasting 2-3 months, may extend or end sooner--100% remote
EQ, Next Starts Now
We are EQ, a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. Our 5,000 employees support over 20 million shareholders and 12,000 leading organizations globally. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before.
With the integration of Notified, EQ is the only global technology partner dedicated to both public relations and investor relations solutions.
Role Summary
The Proxy Call Center Representatives handle inbound and outbound calls on various Proxy and Information Agent Campaigns.
Core Duties/Responsibilities
The successful candidate will be responsible for the following:
Handle incoming and outgoing Proxy Solicitation and Information Agent calls.
Handle a large volume of calls from an automated dialer.
Manual research of contact information for shareholders.
Solicit shareholder votes and accurately record voting instructions.
Respond to shareholder inquiries using fact sheets and materials provided.
Maintain an updated call center database by entering information.
Produce results and maintain required performance metrics.
FULL TIME HOURS, Monday - Friday
Some Saturdays may be required.
MANDATORY 2-day paid Training and peer coaching period attendance.
PC [Windows 8 or higher]-No Macs, Chromebooks, iPads or Tablets.
Must have good internet speed and a quiet workspace.
Overtime [paid] is required before or after their shift during peak volumes.
Preventative medical plan is available through UHC Medical Insurance for all Temporary employees.
Shift Times: 9:00 am - 4:00 pm OR 4:00 pm - 11:00 pm
Skills, Capabilities and Attributes
The successful candidate will demonstrate the following experience, skills and behaviors:
1-3 years of high-volume call center experience.
Intermediate level proficiency with Microsoft Office Applications (i.e., Word, Excel, Outlook, etc.).
Excellent phone etiquette.
Experience working in a high volume/fast paced call center (virtual call center preferred).
Resourceful and able to work independently.
Ability to quickly react to questions and refer to support guides.
Ability to effectively follow scripts and department procedures.
Compensation
$19.00 hourly
Equal Opportunity Statement
We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.
Sourced by ZipRecruiter
Finance and insurance
5,001 - 10,000 Employees
Berkshire, ENG, UK
