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Remote Call Center Survey Jobs in Reston, VA (NOW HIRING)

Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD * Onsite for ... Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ...

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Remote Call Center Survey information

See Reston, VA salary details

$15

$32

$50

How much do remote call center survey jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote call center survey in Reston, VA is $32.31, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $37.50 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Survey vs Remote Customer Service Representative?

AspectRemote Call Center SurveyRemote Customer Service Representative
CredentialsBasic computer skills, sometimes survey-specific trainingCustomer service experience, communication skills
Work EnvironmentHome-based, flexible hours, survey platformsHome-based, client interaction, call handling
Industry UsageMarket research, data collectionRetail, telecom, tech support
Search IntentSurvey jobs, data collection rolesCustomer support, call center jobs

Remote Call Center Survey roles focus on collecting data through surveys, requiring basic technical skills. Remote Customer Service Representatives handle customer inquiries and support, often needing communication skills. Both are home-based, but serve different industry needs and job functions.

What are popular job titles related to Remote Call Center Survey jobs in Reston, VA?

For Remote Call Center Survey jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Survey jobs in Reston, VA look for?

The top searched job categories for Remote Call Center Survey jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Call Center Survey jobs?

Cities near Reston, VA with the most Remote Call Center Survey job openings:

Infographic showing various Remote Call Center Survey job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $67,209 per year, or $32.3 per hour.

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Re-posted 17 days ago


Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.

Duties:

· Lead the research, development, organization, and maintenance of knowledge base content.

· Supervise Content Research Analysts and assign daily work activities.

· Review customer escalations and coordinate research efforts to resolve complex inquiries

· Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.

· Analyze customer trends and recommend improvements to content, workflows, and business processes.

· Collaborate with subject matter experts to validate and improve customer-facing information.

· Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.