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Remote Call Center Nurse Jobs in Reston, VA (NOW HIRING)

Maximus

Limited Service Call Center Supervisor

VA · On-site +1

This is a remote opportunity. The Call Center Supervisor is responsible for overseeing the day-to-day operations for call center employees. The Maine State-based Marketplace (ME SBM) project provides ...

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD * Onsite for ... Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ...

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$15

$35

$49

How much do remote call center nurse jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote call center nurse in Reston, VA is $35.56, according to ZipRecruiter salary data. Most workers in this role earn between $26.49 and $44.76 per hour, depending on experience, location, and employer.

What does a typical workday look like for a remote call center nurse?

As a Remote Call Center Nurse, your day generally involves assessing patient symptoms over the phone or via digital platforms, providing clinical advice, and referring callers to the appropriate healthcare resources when needed. You’ll often handle a variety of calls, ranging from urgent triage requests to medication or care plan questions, ensuring each patient receives appropriate guidance. Most remote nurses work in scheduled shifts as part of a larger virtual clinical team, frequently collaborating with physicians, care managers, and support staff. The role requires strong multitasking abilities and comfort with documentation, as all interactions must be carefully recorded in secure electronic health record systems.

What is a remote call center nurse?

A Remote Call Center Nurse provides medical guidance, triage, and support to patients over the phone or via online communication. They assess symptoms, offer health advice, and direct patients to appropriate care based on clinical protocols. These nurses often work for healthcare organizations, insurance companies, or telehealth providers. Their role helps improve patient access to care while reducing unnecessary hospital visits. Strong communication, clinical knowledge, and decision-making skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote call center nurse?

To thrive as a Remote Call Center Nurse, you need an active RN license, strong clinical assessment skills, and experience in telephone triage or patient education. Familiarity with telehealth software, electronic health records (EHR), and secure communication platforms is typically required, along with certifications like BLS or Telehealth Nursing. Exceptional communication, active listening, and empathy are essential soft skills for supporting patients remotely. These competencies ensure accurate patient assessment, clear guidance, and a high standard of care in a virtual environment.

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What cities near Reston, VA are hiring for Remote Call Center Nurse jobs? Cities near Reston, VA with the most Remote Call Center Nurse job openings:
Remote Call Center Nurse jobs near you

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Re-posted 7 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.

Duties:

· Lead the research, development, organization, and maintenance of knowledge base content.

· Supervise Content Research Analysts and assign daily work activities.

· Review customer escalations and coordinate research efforts to resolve complex inquiries

· Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.

· Analyze customer trends and recommend improvements to content, workflows, and business processes.

· Collaborate with subject matter experts to validate and improve customer-facing information.

· Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.