ZipRecruiter

Log In

1

Success Jobs in Reno, NV (NOW HIRING)

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

KEYSTONE CPAS LLC

Client Success Manager

Reno, NV · On-site

Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...

Luddites

Customer Success Agent

Sparks, NV · On-site

Customer Success Agent What you'll do * Delight customers via phone and email with fast, friendly, accurate support. * Own the order flow: place orders, confirm details, process returns/exchanges ...

Figure

Customer Success Associate

Reno, NV · On-site

$71K/yr

Customer Success Associate Reno, NV Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by ...

Figure Lending

Customer Success Associate

Reno, NV

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers navigating important financial decisions. You will help them understand our products, move through the ...

Figure Lending

Customer Success Associate

Reno, NV

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers navigating important financial decisions. You will help them understand our products, move through the ...

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers navigating important financial decisions. You will help them understand our products, move through the ...

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site

As a Senior Customer Success Manager, you will play a critical role in supporting a portfolio of mid-enterprise and larger investment and wealth management customers. In this role, you will help ...

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site +1

As a Senior Customer Success Manager, you will play a critical role in supporting a portfolio of mid-enterprise and larger investment and wealth management customers. In this role, you will help ...

next page

Showing results 1-20

All JobsSuccess JobsSuccess Jobs in Reno, NV

Success information

See Reno, NV salary details

$28.9K

$49.7K

$75.3K

How much do success jobs pay per year?

As of Jul 2, 2026, the average yearly pay for success in Reno, NV is $49,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $54,800.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, real estate agents, sales managers, and skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience, and often involve sales commissions, tips, or overtime work to achieve high weekly earnings.

What are some common challenges faced by Customer Success Managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What jobs make $3,000 a day?

High-earning jobs such as successful entrepreneurs, top-tier sales executives, specialized surgeons, and certain investment bankers can earn $3,000 or more per day, often through commissions, bonuses, or high-value contracts. These roles typically require advanced skills, extensive experience, and sometimes licensing or certification, and income can vary based on performance and market conditions.

How to make $10,000 a month without a degree?

Achieving a $10,000 monthly income in a success-related role often involves developing high-demand skills such as sales, digital marketing, or technical expertise, and gaining experience through self-education or certifications. Many successful professionals work as entrepreneurs, freelancers, or in sales roles where income is commission-based or performance-driven, allowing for higher earnings without a formal degree.

What is a success career?

A success career typically refers to achieving personal and professional goals, such as job satisfaction, career advancement, and financial stability. It often involves developing relevant skills, gaining experience, and maintaining a positive work-life balance over time.
What are popular job titles related to Success jobs in Reno, NV? For Success jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Success jobs in Reno, NV look for? The top searched job categories for Success jobs in Reno, NV are:
What cities near Reno, NV are hiring for Success jobs? Cities near Reno, NV with the most Success job openings:
Success jobs near you

Client Success Manager

Keystone CPAs LLC

Reno, NV • On-site

Full-time

Posted 13 days ago

Job description

Description:Client Success Manager (CSM)

Location: Reno, NV (Onsite)
Reports To: Director of Operations

Role Summary

The Client Success Manager (CSM) is responsible for owning the client journey from initial inquiry through onboarding, engagement, and ongoing service coordination. This role ensures no client falls through the cracks—driving communication, workflow execution, and follow-through across teams.

This position sits at the center of Keystone’s client experience, partnering closely with Principals, Tax Managers, and Operations to ensure work is properly initiated, tracked, and completed with excellence.

Key Responsibilities

Client Success Manager

Client Intake & Onboarding
  • Serve as the first point of contact for inbound leads from HubSpot CRM
  • Respond to inquiries, qualify needs, and route appropriately
  • Schedule initial consultations for Principals and Billers via Outlook
  • Prepare and send engagement letters using DocuSign and Ignition
  • Monitor engagement status (sent, signed, pending, inactive) and follow up as needed
  • Ensure completed engagement letters are properly filed and transitioned into active workflows and project fees are noted
Workflow & System Coordination
  • Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone SOPs)
  • Ensure every signed engagement is assigned to the appropriate team member
  • Assist Project Manager to track project status and confirm work is actively progressing
  • Assist Project Manager to close gaps between “engagement signed” ? “work started” ? “work completed”
Client Relationship Management
  • Maintain visibility across client ledgers and service needs (tax planning, consulting, compliance)
  • Proactively flag clients who may be overlooked or underserved
  • Coordinate with Managers and Principals to ensure continuity of service
  • Support outreach for:
    • Tax planning opportunities
    • Consulting engagements
    • Follow-ups on inactive or stalled clients
Billing & Engagement Support
  • Partner with Billers, Principals. and AR Manager to:
    • Ensure tax returns and projects are billed timely
    • Confirm signatures are obtained where required
    • Maintain alignment between work performed and engagement scope
  • Monitor clients where work has begun prior to signed engagement letters and ensure proper documentation is completed
Communication & Troubleshooting
  • Provide high-quality phone and email support to clients
  • Troubleshoot client issues related to onboarding, portals, engagement letters, and communication gaps
  • Act as a central point of coordination between clients and internal teams
Tools & Systems
  • HubSpot CRM
  • CCH Axcess
  • DocuSign
  • Ignition
  • Microsoft Outlook (calendar + communication management)
What Success Looks Like
  • Every lead receives a timely and professional response
  • No signed engagement letter sits unassigned or untouched
  • Clients move seamlessly from inquiry ? onboarding ? active work
  • Billing and signatures are completed without delays
  • Managers and Principals have clear visibility into client status
  • Clients feel known, supported, and proactively served
Growth Opportunity

This role offers a clear path into more client-facing advisory work, operations leadership, or project management within Keystone.

Requirements:Key Skills & Qualifications
  • Strong organizational and follow-through skills (nothing falls through the cracks)
  • Excellent communication and client-facing presence (phone + email)
  • Experience with CRM systems (HubSpot strongly preferred)
  • Comfort working across multiple systems and workflows
  • Ability to prioritize and manage multiple moving pieces
  • Problem-solving mindset with a proactive approach