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Success Manager Jobs in Virginia (NOW HIRING)

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a relationship-driven, creator-facing role where you'll guide creators through onboarding, help match ...

Yes Energy

Customer Success Manager

Richmond, VA · On-site

$80K - $95K/yr

As a Customer Success Manager, you ensure that our customers experience the maximum benefit from Yes Energy's products. You will be part of the team that executes a proactive approach to providing ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm ...

Yes Energy

Customer Success Manager

Richmond, VA · On-site

$80K - $95K/yr

As a Customer Success Manager, you ensure that our customers experience the maximum benefit from Yes Energy's products. You will be part of the team that executes a proactive approach to providing ...

Cobb Technologies

Customer Success Manager

Glen Allen, VA · On-site +1

Cobb Technologies is seeking a motivated and detail-oriented Customer Success Manager to serve as the primary point of contact for an assigned group of business customers. This position plays a vital ...

New

GenLogs

Customer Success Manager

Richmond, VA · On-site

ABOUT THE JOB The primary focus of the Customer Success Manager role is to provide world-class customer experience for our growing customer base. As a CSM, you will own a portfolio of Mid-Market ...

iCIMS

Customer Success Manager

Richmond, VA · On-site

$70K - $80K/yr

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

New

AvePoint

Partner Success Manager

Arlington, VA · Remote

As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming an expert in AvePoint's solutions to educate partners, build consensus, and ...

Everfox

Customer Success Manager

Herndon, VA · On-site

The Customer Success Manager (CSM) is a strategic, customer-facing role responsible for building and sustaining strong relationships that drive customer satisfaction, retention, and growth. Acting as ...

MicroStrategy

Customer Success Manager

Mclean, VA · On-site

Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You ...

MicroStrategy

Customer Success Manager

Falls Church, VA · On-site

Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You ...

Range

Member Success Manager

Mclean, VA · On-site

About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...

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Showing results 21-40

All JobsSuccess JobsSuccess Manager JobsSuccess Manager Jobs in Virginia

Success Manager information

See Virginia salary details

$32.2K

$82.4K

$138.8K

How much do success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for success manager in Virginia is $82,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager, often called a customer success manager, is responsible for building strong relationships with clients, ensuring they achieve their desired outcomes with a company's products or services. They monitor client satisfaction, provide support, and collaborate with sales and technical teams to promote retention and growth, often using tools like CRM software. Success managers typically require strong communication skills and industry knowledge to effectively address client needs and improve overall experience.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.
What are the most commonly searched types of Success jobs in Virginia? The most popular types of Success jobs in Virginia are:
What are popular job titles related to Success Manager jobs in Virginia? For Success Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Virginia look for? The top searched job categories for Success Manager jobs in Virginia are:
What cities in Virginia are hiring for Success Manager jobs? Cities in Virginia with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $82,352 per year, or $39.6 per hour.

Creator Success Manager

Urban Legend

Alexandria, VA • On-site

Full-time

Medical, PTO

Re-posted 28 days ago

Job description

JOB SUMMARY:
Urban Legend's Creator Success Manager will grow and support our community of creators. This is a relationship-driven, creator-facing role where you'll guide creators through onboarding, help match them with campaigns that align with their values, and support their success on the platform. You'll also lead the discovery and recruitment of new creators in target verticals and other cause-based categories, working closely with internal teams to build a strong, high-performing creator network. The ideal candidate will have experience in talent management and/or influencer marketing. The candidate must be a skilled communicator, detail-oriented project manager, strategic marketer, and a creative thinker.
ABOUT URBAN LEGEND:
Urban Legend is an invite-only platform that empowers digital creators to champion causes they care about - and get paid for it. We partner with some of the most trusted voices across social media to launch high-impact, action-based campaigns that drive real-world change. We give creators the tools, flexibility, and transparency they need to amplify meaningful messages.
JOB DUTIES INCLUDE:
  • Identify and recruit creators who have authenticity, audience trust, and reach.
  • Lead onboarding calls to bring prospective creators onto the platform.
  • Manage a portfolio of creators and serve as their primary point of contact.
  • Match creators to campaigns that align with their brand, values, and audience.
  • Conduct regular check-ins to ensure creators are engaged and supported.
  • Communicate campaign requirements, troubleshoot, and answer creator inquiries as needed.
  • Gather and share creator insights to inform platform improvements and campaign strategy.
  • Maintain accurate records and creator pipelines using internal CRM tools (e.g., Monday.com)
  • Provide guidance to creators when adjustments to their approach or improved compliance with various guidelines is needed.

KEY SKILLS:
  • 2-4+ years of relevant experience in influencer marketing or talent management
  • Very strong writing and editing skills
  • Experience with Excel, PowerPoint, and similar tools; experience with one or more CRM tools

BENEFITS:
  • Competitive compensation structure with bonus opportunities
  • Health benefits package
  • Unlimited PTO

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