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Success Manager Jobs in Virginia (NOW HIRING)

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a relationship-driven, creator-facing role where you'll guide creators through onboarding, help match ...

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a relationship-driven, creator-facing role where you'll guide creators through onboarding, help match ...

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

Spgi

Customer Success Manager

Charlottesville, VA · On-site

$59K - $84K/yr

You will also build skills that support multiple career paths within Customer Success, Relationship Management, Sales, or Product. The environment encourages ongoing learning, initiative, and ...

EverDriven

Customer Success Manager

Richmond, VA · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships ...

Guardz

Customer Success Manager

Alexandria, VA

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

S&P Global

Customer Success Manager

Charlottesville, VA · On-site

$59K - $84K/yr

You will also build skills that support multiple career paths within Customer Success, Relationship Management, Sales, or Product. The environment encourages ongoing learning, initiative, and ...

Speak4

Partner Success Manager

Arlington, VA · On-site

$75K - $80K/yr

Speak4 is looking for an organized team player and personable Partner Success Manager to join our growing team. The Company: Speak4 is a technology start-up that makes it simple for organizations to ...

Cobb Technologies

Customer Success Manager

Glen Allen, VA · On-site

$60 - $90/hr

Cobb Technologies is seeking a motivated and detail-oriented Customer Success Manager to serve as the primary point of contact for an assigned group of business customers. This position plays a vital ...

Speak4

Partner Success Manager

Arlington, VA · On-site

$75K - $80K/yr

Speak4 is looking for an organized team player and personable Partner Success Manager to join our growing team. The Company: Speak4 is a technology start-up that makes it simple for organizations to ...

Speak4

Partner Success Manager

Arlington, VA · On-site

$75K - $80K/yr

Speak4 is looking for an organized team player and personable Partner Success Manager to join our growing team. The Company: Speak4 is a technology start-up that makes it simple for organizations to ...

Range

Member Success Manager

Mclean, VA · On-site

About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...

Kids for the Future

Customer Success Manager

Foster, VA · On-site

$140 - $175/hr

Travel 25% The Opportunity NTS is seeking an Intel Research Analyst to serve as a Customer Success Manger (CSM) tosupport users across various CONUS customer locations. The CSM will support system ...

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All JobsSuccess JobsSuccess Manager JobsSuccess Manager Jobs in Virginia

Success Manager information

See Virginia salary details

$32.2K

$82.4K

$138.8K

How much do success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for success manager in Virginia is $82,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What are the most commonly searched types of Success jobs in Virginia?

The most popular types of Success jobs in Virginia are:

What are popular job titles related to Success Manager jobs in Virginia?

For Success Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Success Manager jobs in Virginia look for?

The top searched job categories for Success Manager jobs in Virginia are:

What cities in Virginia are hiring for Success Manager jobs?

Cities in Virginia with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $82,352 per year, or $39.6 per hour.

Creator Success Manager

Urban Legend

Alexandria, VA • On-site

Full-time

Medical, PTO

Re-posted 23 days ago

Job description

JOB SUMMARY:
Urban Legend's Creator Success Manager will grow and support our community of creators. This is a relationship-driven, creator-facing role where you'll guide creators through onboarding, help match them with campaigns that align with their values, and support their success on the platform. You'll also lead the discovery and recruitment of new creators in target verticals and other cause-based categories, working closely with internal teams to build a strong, high-performing creator network. The ideal candidate will have experience in talent management and/or influencer marketing. The candidate must be a skilled communicator, detail-oriented project manager, strategic marketer, and a creative thinker.
ABOUT URBAN LEGEND:
Urban Legend is an invite-only platform that empowers digital creators to champion causes they care about - and get paid for it. We partner with some of the most trusted voices across social media to launch high-impact, action-based campaigns that drive real-world change. We give creators the tools, flexibility, and transparency they need to amplify meaningful messages.
JOB DUTIES INCLUDE:
  • Identify and recruit creators who have authenticity, audience trust, and reach.
  • Lead onboarding calls to bring prospective creators onto the platform.
  • Manage a portfolio of creators and serve as their primary point of contact.
  • Match creators to campaigns that align with their brand, values, and audience.
  • Conduct regular check-ins to ensure creators are engaged and supported.
  • Communicate campaign requirements, troubleshoot, and answer creator inquiries as needed.
  • Gather and share creator insights to inform platform improvements and campaign strategy.
  • Maintain accurate records and creator pipelines using internal CRM tools (e.g., Monday.com)
  • Provide guidance to creators when adjustments to their approach or improved compliance with various guidelines is needed.

KEY SKILLS:
  • 2-4+ years of relevant experience in influencer marketing or talent management
  • Very strong writing and editing skills
  • Experience with Excel, PowerPoint, and similar tools; experience with one or more CRM tools

BENEFITS:
  • Competitive compensation structure with bonus opportunities
  • Health benefits package
  • Unlimited PTO

Apply