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Success Manager Jobs in Ohio (NOW HIRING)

Trak Group

Customer Success Manager

Mason, OH · Hybrid

Customer Success Manager Setting/Hours: Hybrid - Flexible Remote | 8am-5pm Join trak group in partnering with a growing client in Mason, Ohio that's expanding its Shared Services team. Overview: We ...

InfoCision

Client Success Manager

Akron, OH

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

InfoCision

Client Success Manager

Akron, OH · On-site

Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...

JWX

Customer Success Manager

Macedonia, OH

The Customer Success Manager (CSM) is a highly skilled, customer facing professional who will engage with newly signed and existing customers, educate them on total JW Product solutions and ensure a ...

Logically, Inc.

Customer Success Manager

Dublin, OH · Hybrid

The Customer Success Manager (CSM) is a key role that drives growth and customer success within the base of current customers. The primary duty of the Customer Success Manager is to promote customer ...

Foxen

Customer Success Manager

Columbus, OH · On-site

As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...

Foxen

Customer Success Manager

Columbus, OH · On-site

As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...

Foxen

Customer Success Manager

Columbus, OH · On-site

As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...

Cyxtera

Customer Success Manager

Lewis Center, OH · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

BrightEdge

Customer Success Manager

Cleveland, OH

$60K - $72K/yr

As a Customer Success Manager at BrightEdge, you'll serve as a strategic partner to a portfolio of customers, helping them translate their digital marketing goals into measurable success through the ...

BrightEdge

Customer Success Manager

Cleveland, OH

$60K - $72K/yr

As a Customer Success Manager at BrightEdge, you'll serve as a strategic partner to a portfolio of customers, helping them translate their digital marketing goals into measurable success through the ...

altafiber

Client Success Manager

Cincinnati, OH · On-site

The Client Success Manager is dedicated to ensuring retention and upgrading of our valued clients in the commercial space. This position is responsible for executing a proactive migration strategy ...

altafiber

Client Success Manager

Cincinnati, OH

The Client Success Manager is dedicated to ensuring retention and upgrading of our valued clients in the commercial space. This position is responsible for executing a proactive migration strategy ...

Motorola

Customer Success Manager

New Hampshire, OH · Remote

$110K - $125K/yr

We are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring ...

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

Develop and present strategic success plans that clearly deliver on customer expectations * Be highly organized with strong CRM and territory management skills * Participate in customer meetings and ...

BrightEdge

Customer Success Manager

Cleveland, OH · On-site

$60K - $72K/yr

As a Customer Success Manager at BrightEdge, you'll serve as a strategic partner to a portfolio of customers, helping them translate their digital marketing goals into measurable success through the ...

BrightEdge

Customer Success Manager

Cleveland, OH · On-site

As a Customer Success Manager at BrightEdge, you'll serve as a strategic partner to a portfolio of customers, helping them translate their digital marketing goals into measurable success through the ...

Mast Trucking, Inc.

Customer Success Manager

Massillon, OH · On-site

$20 - $30/hr

Customer Success Manager Location: Massillon, Ohio Schedule: Sunday-Thursday Mast Trucking is hiring a strategic account manager to serve and grow key accounts. This role is about becoming a trusted ...

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All JobsSuccess Manager JobsSuccess Manager Jobs in Ohio

Success Manager information

See Ohio salary details

$30.9K

$79K

$133.1K

How much do success manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for success manager in Ohio is $78,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,100.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Success Managers typically do not earn $10,000 a month without significant experience, skills, or industry connections. High-paying roles that can reach this level often include sales, real estate, or entrepreneurship, which rely on performance and network rather than formal degrees. Developing expertise in sales, digital marketing, or business development can lead to such income levels through commissions and bonuses.

What jobs pay 500,000 a year in the US?

Success Managers in high-level corporate or executive roles can earn $500,000 or more annually, especially with bonuses, stock options, or profit sharing. Such compensation typically requires extensive experience, strong leadership skills, and often involves working in industries like technology, finance, or consulting at senior levels.

How does a Success Manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager is responsible for ensuring clients or customers achieve their desired outcomes with a company's products or services. They build strong relationships, provide onboarding support, troubleshoot issues, and collaborate with internal teams to improve customer satisfaction and retention. Success managers often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Success Manager, and why are they important?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What are Success Managers?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What jobs in the US pay 300,000 a year?

Success Managers in high-level corporate or enterprise roles can earn $300,000 or more annually, especially with bonuses and profit sharing. These positions often require extensive experience, strong leadership skills, and industry-specific knowledge, typically in sectors like technology, finance, or consulting.
What are popular job titles related to Success Manager jobs in Ohio? For Success Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Ohio look for? The top searched job categories for Success Manager jobs in Ohio are:
What cities in Ohio are hiring for Success Manager jobs? Cities in Ohio with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Ohio as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,969 per year, or $38 per hour.

Customer Success Manager

Trak Group

Mason, OH • Hybrid

Other

Posted 22 days ago

Job description

Job Description Customer Success Manager Setting/Hours: Hybrid - Flexible Remote | 8am-5pm Join trak group in partnering with a growing client in Mason, Ohio that's expanding its Shared Services team. Job Description: Overview: We are seeking a dedicated and proactive Customer Success Manager to join our team. The successful candidate will be responsible for ensuring our customers achieve their desired outcomes while using our products and services.

This role involves building strong relationships, understanding customer needs, and driving customer satisfaction and retention. Key Responsibilities: - Develop and maintain strong, long-lasting relationships with customers. - Serve as the primary point of contact for all customer inquiries and issues.

- Identify customer needs and work collaboratively with internal teams to provide effective solutions. - Monitor customer usage and engagement to identify potential areas for improvement. - Conduct regular check-ins and business reviews with customers to ensure their goals are being met.

- Implement and manage customer success plans to drive satisfaction and loyalty. - Act as a customer advocate within the company, providing feedback to improve products and services. - Analyze customer data to identify trends and areas for improvement in customer experience.

- Collaborate with sales and marketing teams to drive customer engagement and growth. Required Skills: - Strong interpersonal and communication skills. - Ability to understand and articulate customer needs.

- Problem-solving and conflict resolution capabilities. - Experience in customer relationship management. - Data analysis and reporting skills.

- Ability to work independently and as part of a team. - Proficiency in customer success management software and tools. - Detail-oriented with excellent organizational skills.

Qualifications: - Bachelor's degree in Business, Marketing, or related field. - Minimum of 3 years of experience in customer success, account management, or a related role. - Proven track record of driving customer satisfaction and retention.

- Familiarity with CRM systems and software applications. Benefits: - Competitive salary and benefits package. - Opportunities for professional growth and development.

- Collaborative and supportive work environment. Application Process: Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this role. If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.

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