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Subway Operator Jobs in Massachusetts (NOW HIRING)

... operating rules * Supervise switch and crossing installations, specialty trackwork, and OTM machine operations in commuter rail, subway, and freight environments * Monitor track inspection results ...

Subway Operator information

See Massachusetts salary details

$17

$22

$28

How much do subway operator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for subway operator in Massachusetts is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $25.82 per hour, depending on experience, location, and employer.

What is a subway operator?

Subway operators are professionals responsible for driving and operating subway trains, ensuring the safe and timely transportation of passengers. They control train speed, monitor signals, make station announcements, and respond to emergencies or unusual situations on the tracks. Subway operators also perform safety checks, report any mechanical issues, and follow strict schedules and operational procedures to maintain efficient service. Their role is crucial in keeping public transit systems running smoothly and safely.

What does a subway operator do?

As a subway operator, you operate a subway train and transport passengers throughout a subway network. In this role, you may coordinate with other operators, help passengers manage the transition from other transportation systems like trains or a city streetcar, and communicate with a central dispatcher to report any problems. You often observe signals along the tracks, make announcements, help passengers with special needs, and oversee evacuations if emergencies occur. Fulfilling the duties and responsibilities of this job requires mental fortitude and the ability to remain professional in upsetting or stressful situations, including dealing with problematic passengers.

What are the key skills and qualifications needed to thrive as a subway operator, and why are they important?

To thrive as a Subway Operator, you need a high school diploma or equivalent, strong attention to detail, and knowledge of transit safety regulations. Familiarity with train control systems, signaling technology, and sometimes completion of specialized transit authority training programs are typically required. Excellent communication, calmness under pressure, and situational awareness help operators manage emergencies and interact with passengers effectively. These skills ensure passenger safety, efficient train operation, and reliable transit service in busy urban environments.

What are some common challenges faced by subway operators during their shifts?

Subway Operators often face challenges such as maintaining schedule adherence during peak hours, handling unexpected technical issues or track obstructions, and ensuring passenger safety during emergencies. Additionally, they must stay vigilant and focused in a fast-paced environment, communicate effectively with control centers and other crew members, and manage stress when dealing with large crowds or service disruptions. Adaptability and composure are essential for overcoming these challenges and ensuring a smooth transit experience.

What is the difference between Subway Operator vs Bus Driver?

AspectSubway OperatorBus Driver
Required CertificationsCommercial Driver's License (CDL), specialized subway operation trainingCommercial Driver's License (CDL), passenger endorsement
Work EnvironmentUnderground or elevated rail systems, enclosed stationsOn-road, city streets, bus stops
Employer & Industry UsageTransit agencies operating subway systemsPublic transit agencies, private bus companies

Subway Operators and Bus Drivers both require CDL licenses and serve public transit roles. However, Subway Operators work primarily underground or on elevated tracks within rail systems, while Bus Drivers operate on city streets and roads. Their work environments and specific training differ, but both are essential for urban transportation services.

What are popular job titles related to Subway Operator jobs in Massachusetts?

For Subway Operator jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Subway Operator jobs in Massachusetts look for?

The top searched job categories for Subway Operator jobs in Massachusetts are:

What are popular job titles related to Subway Operator jobs in MA?

For Subway Operator jobs in MA, the most frequently searched job titles are:

Infographic showing various Subway Operator job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,824 per year, or $22.5 per hour.

Project Manager-Track

Protouch Staffing

Boston, MA

Full-time

Re-posted 11 days ago


Job description

Project Manager - Track

Location: Boston, Massachusetts

Position Summary

The Project Manager - Track is responsible for managing railroad track construction, rehabilitation, and maintenance operations across assigned project sites in Massachusetts, including projects coordinated with the MBTA and other regional transit authorities. This role oversees all phases of project execution, from early-stage office coordination and documentation through field-based construction management and crew supervision.

The ideal candidate will ensure projects are completed safely, on schedule, within budget, and in compliance with FRA regulations, MBTA standards, contract specifications, and applicable Massachusetts DOT requirements. Once construction activities begin, the majority of work will be performed in the field directing crews and coordinating active rail operations.

Key ResponsibilitiesProject Management
  • Manage day-to-day field operations for railroad track construction and rehabilitation projects

  • Plan, organize, and direct project activities to ensure timely and cost-effective completion

  • Supervise onsite track crews, subcontractors, and related trade disciplines

  • Coordinate with MBTA, Keolis Commuter Services, Massachusetts DOT, and other owner representatives

  • Prepare and maintain RFIs, submittals, project reports, daily logs, and related construction documentation

  • Conduct routine jobsite inspections to ensure compliance with contract documents, safety standards, and quality requirements

  • Coordinate emergency response activities and resolve field issues in accordance with FRA and MBTA protocols

  • Ensure proper maintenance and utilization of onsite equipment and resources

  • Support schedule management, work sequencing, and project closeout activities

  • Maintain flexibility to work weekends and overtime as required

Track Operations & Rail Responsibilities
  • Oversee railroad track construction, rehabilitation, and maintenance operations including rail, tie, ballast, and surfacing work

  • Manage track geometry, alignment, and surface compliance in accordance with FRA Track Safety Standards (49 CFR Part 213) and MBTA engineering standards

  • Coordinate track protection, flagging, and work zone safety under applicable GCOR/NORAC operating rules

  • Supervise switch and crossing installations, specialty trackwork, and OTM machine operations in commuter rail, subway, and freight environments

  • Monitor track inspection results, identify defects, and coordinate corrective actions with engineering and owner representatives

  • Manage track outages, access agreements, and return-to-service schedules to support active revenue operations

Qualifications & Skills
  • Strong leadership, communication, and interpersonal skills

  • Solid understanding of railroad track construction practices and safety procedures

  • Familiarity with MBTA engineering standards and Massachusetts transit authority operating rules preferred

  • Working knowledge of FRA Track Safety Standards (49 CFR Part 213) and AREMA standards

  • Ability to read and interpret engineering drawings, specifications, and contract documents

  • Experience managing subcontractors and multiple trade disciplines on active railroad right-of-way

  • Strong analytical, organizational, and problem-solving abilities

  • Ability to work effectively under pressure and respond to emergency situations with professionalism

  • Proficient with Microsoft Office Suite and standard construction documentation systems

  • Strong attention to detail and time management skills

  • Ability to work collaboratively with owners, inspectors, crews, and project stakeholders

Required Experience
  • Minimum 5 years of railroad track construction experience required

  • Prior railroad transit project experience required

  • Experience with MBTA commuter rail or Massachusetts transit projects strongly preferred

  • Experience supervising field crews and coordinating active rail operations preferred

Education Requirements
  • Bachelor's degree in Construction Management, Engineering, or related field preferred
    OR

  • 5+ years of construction experience with at least 3 years of crew supervision/management experience

Physical Requirements & Working Conditions
  • Ability to work outdoors in all weather conditions, including heat, cold, rain, snow, and sleet

  • Ability to walk long distances on uneven terrain and active construction sites

  • Comfortable working around heavy equipment, moving machinery, and high-noise environments

  • Ability to bend, stand, walk, and sit for extended periods

  • Must be able to lift up to 50 pounds

  • Willingness to travel as required for project assignments

Preferred Industry Experience

Candidates with experience in commuter rail, transit systems, freight rail operations, or heavy civil infrastructure projects are strongly encouraged to apply.


Protouch Staffing logo

About Protouch Staffing

Sourced by ZipRecruiter

Protouch Staffing, based in Plano, Texas, is a leading provider in the healthcare staffing industry. Established over 30 years ago, the company prides itself on delivering quality services in the fields of nursing, allied health, pharmaceuticals, healthcare IT, and more. Committed to building lasting relationships, Protouch Staffing continually exceeds client expectations by providing unparalleled service, superior patient care, and talented healthcare professionals.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Frisco, TX, US

Year founded

1989