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Subscription Jobs in New York (NOW HIRING)

Hearst

Manager, Membership Operations

Manhattan, NY · Hybrid

As Membership Operations Manager, you'll play a critical role in delivering seamless subscription experiences that drive growth, optimize performance, and create lasting value for millions of readers.

TRG Screen

Senior Sales Executive

New York, NY · On-site

Join us in our mission to revolutionize subscription management and make a meaningful impact on the way businesses access and utilize critical information. At TRG Screen, your talent and ambition ...

Hearst

Manager, Membership Operations

Manhattan, NY · Hybrid

As Membership Operations Manager, you'll play a critical role in delivering seamless subscription experiences that drive growth, optimize performance, and create lasting value for millions of readers.

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How much do subscription jobs pay per year?

As of Sep 7, 2026, the average yearly pay for subscription in New York is $93,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $122,000.00 per year, depending on experience, location, and employer.

What is a subscription?

A Subscription job typically involves managing recurring customer payments, memberships, or service agreements. Responsibilities may include overseeing billing cycles, handling customer inquiries, and analyzing subscription data to optimize retention. Professionals in this role often work in industries like streaming services, SaaS, publications, and e-commerce. Strong communication, analytical skills, and familiarity with subscription management platforms are often required.

What are the key skills and qualifications needed to thrive in the subscription position, and why are they important?

To thrive in a Subscription Manager role, strong analytical abilities, project management skills, and experience with subscriber acquisition and retention strategies are essential. Familiarity with CRM software, subscription management platforms, and data analytics tools is commonly required, alongside relevant marketing or business certifications. Excellent communication, customer service, and problem-solving skills help professionals effectively engage with both customers and team members. These qualities are crucial for successfully optimizing subscription processes, reducing churn, and driving revenue growth in subscription-based businesses.

What are the most common challenges faced by subscription managers, and how do they address them?

Subscription Managers often encounter challenges such as managing customer churn, pricing adjustments, and coordinating cross-team campaigns to maximize subscriber engagement. They address these issues by analyzing user data to identify trends, implementing targeted retention strategies, and working closely with marketing, product, and customer service teams to create seamless customer experiences. Staying flexible and proactive allows them to quickly respond to changing market conditions and customer preferences. By effectively handling these challenges, Subscription Managers ensure the continued growth and profitability of recurring revenue streams.

What are the most commonly searched types of Subscription jobs in New York?

The most popular types of Subscription jobs in New York are:

What are popular job titles related to Subscription jobs in New York?

For Subscription jobs in New York, the most frequently searched job titles are:

What job categories do people searching Subscription jobs in New York look for?

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Subscription jobs near you
Infographic showing various Subscription job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $93,583 per year, or $45 per hour.

Principal Product Designer - Subscription Growth (Acquisition)

Dow Jones & Company, Inc.

Manhattan, NY • On-site

$170K - $209K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Dow Jones rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

3rd of 19 rated publishing

Job description

Job Description:
About the Role:
As Principal Product Designer - Subscription Growth (Acquisition), you will define the future of subscriber growth across Dow Jones' portfolio of brands, including The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, and future subscription products.
In this senior individual contributor role that operates at the intersection of design strategy, business strategy, and growth, you'll establish the long-term vision for how prospective customers discover, evaluate, and subscribe across our Commerce ecosystem - spanning registration, paywalls, shop experiences, pricing and packaging, checkout, identity, and experimentation.
You will partner closely with Product, Marketing, Brand, Engineering, Research, Analytics, and executive leadership to solve highly ambiguous challenges and shape investment priorities that accelerate subscriber growth. Your work will define scalable Commerce patterns, influence our acquisition platform strategy, and connect design decisions to measurable business outcomes across multiple brands.
Beyond delivering exceptional product experiences, you'll mentor senior designers, elevate design quality across Commerce, and establish standards that scale throughout the organization.You will report to the Director of Product Design, Commerce.
About The Team:
Our Design & Research org brings together world-class designers and researchers with a unified purpose: to connect people to the news and information that matters most. We're the strategic force that transforms deep user understanding into exceptional product experiences across our entire portfolio-from The Wall Street Journal to Factiva.
Our integrated approach ensures that research insights directly shape design decisions, while design explorations reveal new research opportunities. Together, we're building coherent, accessible experiences that honor our 135-year legacy while pushing us boldly into the future. We're a globally distributed team spearheading a digital transformation at Dow Jones, newly staffed by industry leaders from Google, LinkedIn, The New York Times, and more. Through our combined expertise in design craft and research rigor, we ensure that millions of users can depend on our platforms for truth in a world full of noise.
You Will:
  • Define the long-term design strategy for subscriber growth across multiple Dow Jones brands.
  • Lead highly ambiguous, business-critical initiatives spanning registration, identity, paywalls, shop experiences, pricing, packaging, checkout, and experimentation.
  • Partner with senior leadership across Product, Marketing, Brand, Engineering, Research, and Analytics to shape roadmap priorities and strategic investments.
  • Create scalable acquisition patterns, frameworks, and interaction models that extend our Index Design System and can be reused across brands.
  • Drive experimentation strategy by identifying high-impact opportunities throughout the acquisition funnel and translating insights into long-term product improvements.
  • Translate customer research, behavioral data, market trends, and business goals into experiences that improve acquisition performance while maintaining a high bar for user experience.
  • Lead strategic design explorations, vision work, and cross-functional workshops that align teams around future Commerce investments.
  • Mentor junior and mid-level designers through design reviews, coaching, and thoughtful feedback that elevates craft across the organization.
  • Influence how Commerce measures success by defining experience quality metrics alongside conversion, acquisition, and revenue KPIs.
  • Represent Commerce Design within the broader Design & Research organization while contributing to company-wide design strategy and thought leadership.

You Have:
  • 10+ years of product design experience leading complex digital products.
  • Portfolio demonstrating systems thinking, product vision, and measurable business impact.
  • Experience leading highly ambiguous, cross-functional initiatives.
  • Exceptional interaction, visual, systems, and service design skills.
  • Demonstrated success influencing senior stakeholders and driving alignment across disciplines.
  • Experience defining design systems, reusable frameworks, and scalable product patterns.
  • Outstanding communication and storytelling skills.
  • Expert proficiency in Figma and modern design workflows.
  • Deep understanding of accessibility and inclusive design.
  • Experience mentoring senior designers and raising design quality across organizations.

Nice to Have:
  • Experience designing subscription acquisition, paywalls, registration, or checkout experiences.
  • Experience partnering closely with Marketing or Growth organizations.
  • Familiarity with pricing strategy, packaging, promotional offers, or experimentation platforms.
  • Background in media, publishing, or consumer subscription businesses.
  • Experience working across globally distributed organizations.

Our Benefits
  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Insurance Plans
  • Lifestyle programs & Wellness Resources
  • Education Benefits
  • Family Care Benefits & Caregiving Support
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program

Learn more about all our US benefits
#LI-Hybrid
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Business Area:
Dow Jones - Technology
Job Category:
Software Product Engineering
Union Status:
Non-Union role
Base Pay Range: $150,000 - $200,000
We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

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