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Subscription information

See New York salary details

$36.1K

$93.6K

$153.7K

How much do subscription jobs pay per year?

As of Aug 9, 2026, the average yearly pay for subscription in New York is $93,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $122,000.00 per year, depending on experience, location, and employer.

What is a subscription?

A Subscription job typically involves managing recurring customer payments, memberships, or service agreements. Responsibilities may include overseeing billing cycles, handling customer inquiries, and analyzing subscription data to optimize retention. Professionals in this role often work in industries like streaming services, SaaS, publications, and e-commerce. Strong communication, analytical skills, and familiarity with subscription management platforms are often required.

What are the key skills and qualifications needed to thrive in the subscription position, and why are they important?

To thrive in a Subscription Manager role, strong analytical abilities, project management skills, and experience with subscriber acquisition and retention strategies are essential. Familiarity with CRM software, subscription management platforms, and data analytics tools is commonly required, alongside relevant marketing or business certifications. Excellent communication, customer service, and problem-solving skills help professionals effectively engage with both customers and team members. These qualities are crucial for successfully optimizing subscription processes, reducing churn, and driving revenue growth in subscription-based businesses.

What are the most common challenges faced by subscription managers, and how do they address them?

Subscription Managers often encounter challenges such as managing customer churn, pricing adjustments, and coordinating cross-team campaigns to maximize subscriber engagement. They address these issues by analyzing user data to identify trends, implementing targeted retention strategies, and working closely with marketing, product, and customer service teams to create seamless customer experiences. Staying flexible and proactive allows them to quickly respond to changing market conditions and customer preferences. By effectively handling these challenges, Subscription Managers ensure the continued growth and profitability of recurring revenue streams.

What are the most commonly searched types of Subscription jobs in New York? The most popular types of Subscription jobs in New York are:
What are popular job titles related to Subscription jobs in New York? For Subscription jobs in New York, the most frequently searched job titles are:
What job categories do people searching Subscription jobs in New York look for? The top searched job categories for Subscription jobs in New York are:
Subscription jobs near you
Infographic showing various Subscription job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $93,583 per year, or $45 per hour.

Senior Growth Manager (Loyalty & Subscription).

Trafilea

New York, NY • On-site, Remote

$138K - $182K/yr

Full-time

PTO

Re-posted 29 days ago

Job description

About Trafilea
Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We're building the AI Growth Engine that powers the next generation of consumer brands.
With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.
We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.
Why Trafilea
We're a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.
We build and scale our own brands.
We invest in AI and automation like few others in eCom.
We test fast, grow fast, and help you do the same.
Be part of a dynamic, diverse, and talented global team.
100% Remote, USD competitive salary, paid time off, and more.
Job Responsibilities
We're looking for a data driven and innovative Senior Growth Manager (Loyalty & Subscription). to Lead and innovate the Loyalty Department at Trafilea, driving substantial growth in our subscription models-Shapermint CLUB, ShaperBox, Autoship, and the upcoming ones. Harness a deep understanding of product, marketing, UX/UI, and finance to develop strategies that enhance customer retention and maximize subscription revenue. Collaborate effectively with cross-functional teams to create compelling, value-driven subscription offerings that align with our branding and customer expectations. Champion a culture of data-driven experimentation and strategic foresight within the Loyalty team, employing advanced analytics to reduce churn and achieve a 20% subscription share of total orders. As a visionary leader, foster a dynamic team environment that thrives on innovation and is adaptable to the evolving e-commerce landscape, aiming to deliver a quarterly revenue of around $8M.
  1. Lead and inspire the loyalty and subscription team (Shapermint CLUB, ShaperBox, Autoship), setting vision and strategy for retention and growth.
  2. Define strategic roadmaps that integrate marketing, product, and customer experience to maximize customer lifetime value.
  3. Drive cross-functional collaboration with marketing, finance, product, and customer service, aligning stakeholders on loyalty initiatives.
  4. Develop and refine subscription products, ensuring usability, customer value, and competitive differentiation.
  5. Leverage customer data and insights to innovate, test, and validate new features or subscription models that reduce churn and boost satisfaction.
  6. Own KPIs and analytics, implementing robust metrics, reporting on subscription health, and making data-driven optimizations.
  7. Champion exceptional customer experiences, delivering personalized engagement strategies that build loyalty and retention.
  8. Streamline processes and systems, ensuring scalable, efficient, and tech-enabled subscription management.
  9. Build and grow a high-performance team, recruiting, training, and developing talent with clear career paths and growth opportunities.
  10. Prioritize and execute key initiatives, managing OKRs, budgets, and timelines while fostering a culture of innovation and accountability.

  • Proven expertise in loyalty and subscription management with 6+ years in Product roles (ideally in e-commerce), building, optimizing, and scaling subscription programs.
  • Customer retention strategist with experience designing and executing initiatives that reduce churn, increase engagement, and maximize customer lifetime value.
  • Data-driven decision maker, highly skilled in analytics and interpretation, translating customer insights into actionable strategies and measurable results.
  • Strong background in CRO, including A/B testing, user segmentation, and targeted campaigns to improve conversion and engagement metrics.
  • Agile leader with experience guiding cross-functional teams, managing complex projects, and ensuring responsiveness in dynamic environments.
  • Proficient in tools and technologies relevant to subscriptions and loyalty programs (CRM, marketing automation, customer data platforms).
  • Inspirational leader and team builder, fostering collaboration, mentoring talent, and driving continuous improvement across teams.

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