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Subscription Specialist Jobs (NOW HIRING)

Mustang Cat

VisionLink Support Specialist

Houston, TX · On-site

VisionLink Specialist (Data Analysis | Equipment Health | Predictive Maintenance) The VisionLink ... Identify opportunities to increase VisionLink subscription penetration. * Support CVA and Services ...

Dawson

Renewal Specialist

Columbus, OH · Remote

$35.45/hr

Renewal Specialist Education & Publishing $35.45 per hour Monday-Friday, 8:00am-5:00pm Remote ... Adapt to evolving processes and tools as the digital subscription business continues to grow What ...

Synthesia Limited

Order Management Specialist

New York, NY · On-site

$21.25 - $28.50/hr

We are looking for a highly organized and detail-oriented Order Management Specialist to join our ... Subscription Management * Coordinate renewals, upgrades, downgrades, and amendments with relevant ...

hgm

Sr. Client Services Specialist

Harbor, OR

Senior Specialist, Client Services REPORTS TO: Director, Investor Relations Services LOCATION ... Send, track, and review subscription documents for compliance, following up on outstanding items.

hgm

Sr. Client Services Specialist

Harbor, OR · On-site

Senior Specialist, Client Services REPORTS TO: Director, Investor Relations Services LOCATION ... Send, track, and review subscription documents for compliance, following up on outstanding items.

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Subscription Specialist information

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How much do subscription specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for subscription specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a subscription specialist do?

A Subscription Specialist manages and oversees the subscription services for a company, ensuring customers have a smooth experience when signing up, renewing, or canceling subscriptions. They handle customer inquiries, process subscription changes, and resolve any issues related to billing or access. Additionally, Subscription Specialists may analyze subscription data to help improve customer retention and satisfaction. Their role is crucial in maintaining positive relationships with subscribers and supporting the overall growth of the business.

What are the key skills and qualifications needed to thrive as a subscription specialist, and why are they important?

To thrive as a Subscription Specialist, you need strong customer service skills, attention to detail, and experience with subscription management or sales, often supported by a degree in business or a related field. Familiarity with CRM platforms, billing software, and subscription management systems like Salesforce or Zuora is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in assisting customers and resolving account issues. These skills are crucial for maintaining customer satisfaction, reducing churn, and supporting revenue growth in subscription-based businesses.

What are some common challenges faced by subscription specialists when managing recurring customer accounts?

Subscription Specialists often encounter challenges such as addressing failed payments, handling customer cancellations, and managing subscription upgrades or downgrades. Staying organized is crucial, as they must track renewal dates, communicate proactively with subscribers, and ensure a seamless customer experience during billing cycles. Effective problem-solving and strong communication skills are essential for resolving customer concerns and maintaining high retention rates.
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Subscription Specialist jobs near you
Infographic showing various Subscription Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Operations Support Specialist

Vista Global Holding Limited

Columbus, OH • On-site

$48K - $64K/yr

Full-time

Posted 27 days ago

Job description

Overview
Vista is the world's leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.
The Operations Support Specialist reports to the regional Head of Vista Operation Support Specialist and is a part of the overall VOSS department. The Operations Support Specialist will assist in the efficiency of the Operational Support Services function and processes by providing and maintaining:
-Aircraft administrative support services
-Systems and tools administration support services
-Operations administrative support services
-Crew administrative support services
Responsibilities
• Aircraft administrative support services:
o Assist with maintaining, renewing, and distributing aircraft documents (approvals, certificates, licences).
o Logistics support for items required onboard the aircraft; ordering and arranging required stock items.
o Support with maintaining the timely distribution of cyclical database download.
• Systems and tools administration support services:
o Assist with initial set up and maintenance for dedicated aircraft iPads.
o Support with organizing and distributing information within certain systems.
• Operations administrative support services:
o Support with maintaining validity of foreign air operator certificates and permits.
o Proactively review and support of licenses and subscriptions (databases and accesses).
o Provide timely support for aircraft phase-ins and phase-outs, including system and subscription updates.
o Support operating groups with timely data and reports.
• Crew administrative support services:
o Provide support with arranging and planning initial and recurrent training for flight crew.
o Assist with maintaining crew lifecycle within systems.
o Support with keeping track and monitoring crew documentation expiry dates.
o Consult with relevant groups in connection to pre-notifications, licence renewals and assessments of competence.
o Assist with liaising with both internal and external training providers to ensure quality standards of training.
o Support with monitoring all crew documentation to satisfy needed requirements.
o Assist with processing crew member training records and qualifications.
Required Skills and Experience
• Proven results in an administrative role or similar.
• Strong attention to detail while performing duties with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Multi-tasking effectively, prioritizing appropriately, and timely completion of assigned tasks.
• Demonstrated ability to exercise good judgment with the ability to work independently and solve problems.
• Professional attitude, and ability to maintain confidentiality and discretion in handling sensitive data.
• Ability to remain organized and function well in a high-paced environment.
• Highly determined, a quick learner and able to adopt a lateral approach to problem solving
• Fluent in both written and spoken English.

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