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Subscription Specialist Jobs (NOW HIRING)

Agupdate

$20.66/hr

#### SUBSCRIPTION SPECIALIST at Lawrence Journal-World# SUBSCRIPTION SPECIALISTLawrence Journal-WorldLawrence, KSFull-timeConstruction / Physical Labor / Skilled TradesPosted on August 15, 2026The ...

Agupdate

SUBSCRIPTION SPECIALIST

Lawrence, KS · On-site

$20.66/hr

#### SUBSCRIPTION SPECIALIST at Lawrence Journal-World# SUBSCRIPTION SPECIALISTLawrence Journal-WorldLawrence, KSFull-timeConstruction / Physical Labor / Skilled TradesPosted on August 15, 2026The ...

Cynet Systems

Customer Support - Remote / Telecommute

$23 - $25/hr

Working directly with the Subscription Specialist to understand changing requests and responsibilities. * Working with internal operations teams on fulfillment of and supporting subscription customer ...

Houzz

Product Support Specialist I

$24.56/hr

You will also work with our advertising professionals to assist with subscription questions, and ... Specialist, Client Onboarding, and Strategic Growth Manager teams to help resolve subscription ...

Tektronix

Subscription Renewal Specialist

Subscription Renewal Specialist Department: Customer Success Department Reports to: Director, Customer Success Location: Hybrid / Remote (Florida) The Subscription Renewal Specialist owns the ...

Pride Global

Customer Support Coordinator

$21 - $23/hr

Partner with the Subscription Specialist to support evolving business needs and priorities. * Coordinate with internal operations teams to fulfill customer subscription requests. * Collaborate with ...

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Subscription Specialist information

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How much do subscription specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for subscription specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a subscription specialist do?

A Subscription Specialist manages and oversees the subscription services for a company, ensuring customers have a smooth experience when signing up, renewing, or canceling subscriptions. They handle customer inquiries, process subscription changes, and resolve any issues related to billing or access. Additionally, Subscription Specialists may analyze subscription data to help improve customer retention and satisfaction. Their role is crucial in maintaining positive relationships with subscribers and supporting the overall growth of the business.

What are the key skills and qualifications needed to thrive as a subscription specialist, and why are they important?

To thrive as a Subscription Specialist, you need strong customer service skills, attention to detail, and experience with subscription management or sales, often supported by a degree in business or a related field. Familiarity with CRM platforms, billing software, and subscription management systems like Salesforce or Zuora is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in assisting customers and resolving account issues. These skills are crucial for maintaining customer satisfaction, reducing churn, and supporting revenue growth in subscription-based businesses.

What are some common challenges faced by subscription specialists when managing recurring customer accounts?

Subscription Specialists often encounter challenges such as addressing failed payments, handling customer cancellations, and managing subscription upgrades or downgrades. Staying organized is crucial, as they must track renewal dates, communicate proactively with subscribers, and ensure a seamless customer experience during billing cycles. Effective problem-solving and strong communication skills are essential for resolving customer concerns and maintaining high retention rates.
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Subscription Specialist jobs near you
Infographic showing various Subscription Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

SUBSCRIPTION SPECIALIST

Agupdate

On-site

$20.66/hr

Other

Posted 14 days ago

Job description

#### SUBSCRIPTION SPECIALIST at Lawrence Journal-World# SUBSCRIPTION SPECIALISTLawrence Journal-WorldLawrence, KSFull-timeConstruction / Physical Labor / Skilled TradesPosted on August 15, 2026The Lawrence Journal-World is seeking a personable customer service representative to help us grow paid subscriptions to our award-winning newspaper and media websites. The position will use both telephone and writing skills to attract new subscribers and keep existing subscribers. The position will manage accounts for the print edition of the Lawrence Journal-World and digital subscription accounts for ljworld.com and KUsports.com. Required skills include: Kind, personable demeanor that is comfortable talking with customers on the phone. Writing skills to craft professional email messages to customers. Good working knowledge of basic software programs such as Microsoft Word and Microsoft Excel. Reliability and a willingness to work in an office environment that involves interaction with both co-workers and customers who come to our office for assistance. Basic physical skills that involve occasional mailroom duties, such as preparing mail bags, moving bundles of newspapers and other such tasks. A valid drivers license to accommodate occasional duties of driving a delivery van to post offices and other locations. The Subscription Specialist is a full-time, hourly position that generally has a daytime schedule of Monday through Friday. However, occasional weekend and early morning work is expected. The Journal-World is one of Lawrences oldest businesses, and a valued member of the community, serving tens of thousands of community members every day through our print and digital subscriptions. To apply for the position, contact Circulation Manager Deb Dunivan at dmcfarland@ljworld.com #J-18808-Ljbffr

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