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Subscription Specialist Jobs (NOW HIRING)

Cynet Systems

Customer Support - Remote / Telecommute

$23 - $25/hr

Working directly with the Subscription Specialist to understand changing requests and responsibilities. * Working with internal operations teams on fulfillment of and supporting subscription customer ...

Houzz

Product Support Specialist I

OR · Remote

$24.56/hr

You will also work with our advertising professionals to assist with subscription questions, and ... Specialist, Client Onboarding, and Strategic Growth Manager teams to help resolve subscription ...

Connection

Subscription Operations Specialist

Merrimack, NH · On-site

$25.72 - $32.60/hr

The Subscription Operations Specialist works closely with Finance and other internal teams to help determine revenue recognition based on established company controls for an assigned multi- million ...

Pride Global

Customer Support Coordinator

$21 - $23/hr

Partner with the Subscription Specialist to support evolving business needs and priorities. * Coordinate with internal operations teams to fulfill customer subscription requests. * Collaborate with ...

Pride Global

Customer Support Coordinator

$21 - $23/hr

Partner with the Subscription Specialist to support evolving business needs and priorities. * Coordinate with internal operations teams to fulfill customer subscription requests. * Collaborate with ...

Jobgether

$14.75 - $20/hr

The position offers the opportunity to work with subscription-based products and contribute to ... Accountabilities The Associate Billing Specialist will be responsible for managing billing support ...

Air Apps

Product Growth Specialist

San Francisco, CA · On-site

The Product Growth Specialist will be pivotal in scaling growth by owning subscription and ad monetization strategies across the mobile app portfolio, collaborating with cross-functional teams to ...

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Subscription Specialist information

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$12

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$45

How much do subscription specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for subscription specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a subscription specialist do?

A Subscription Specialist manages and oversees the subscription services for a company, ensuring customers have a smooth experience when signing up, renewing, or canceling subscriptions. They handle customer inquiries, process subscription changes, and resolve any issues related to billing or access. Additionally, Subscription Specialists may analyze subscription data to help improve customer retention and satisfaction. Their role is crucial in maintaining positive relationships with subscribers and supporting the overall growth of the business.

What is a subscription specialist job description?

A subscription specialist manages customer subscriptions, processes renewals, handles billing inquiries, and ensures customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to maintain subscription services effectively.

What are the key skills and qualifications needed to thrive as a subscription specialist, and why are they important?

To thrive as a Subscription Specialist, you need strong customer service skills, attention to detail, and experience with subscription management or sales, often supported by a degree in business or a related field. Familiarity with CRM platforms, billing software, and subscription management systems like Salesforce or Zuora is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in assisting customers and resolving account issues. These skills are crucial for maintaining customer satisfaction, reducing churn, and supporting revenue growth in subscription-based businesses.

What is the role of a subscription specialist?

A subscription specialist manages customer subscriptions, processes renewals, handles billing inquiries, and ensures customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to maintain subscription services effectively.

What are some common challenges faced by subscription specialists when managing recurring customer accounts?

Subscription Specialists often encounter challenges such as addressing failed payments, handling customer cancellations, and managing subscription upgrades or downgrades. Staying organized is crucial, as they must track renewal dates, communicate proactively with subscribers, and ensure a seamless customer experience during billing cycles. Effective problem-solving and strong communication skills are essential for resolving customer concerns and maintaining high retention rates.
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Subscription Specialist jobs near you
Infographic showing various Subscription Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Customer Support - Remote / Telecommute

Cynet Systems

Remote

$23 - $25/hr

Other

Posted 25 days ago

Job description

Job Overview

Pay Range: $23hr - $25hr

Requirement/Must Have:
  • 1+ years of experience in supporting day to day operations from a technical licensing perspective.
  • High School diploma or equivalent.
Responsibilities:
  • Day to day activation of licensing, cellular activations, and entitlements.
  • Checking for correct licensing and entitlements for subscribed devices.
  • Handling inbound tier 2 support requests for licensing and activation requests.
  • Submitting internal requests for supporting serialized device ownership.
  • Working directly with the Subscription Specialist to understand changing requests and responsibilities.
  • Working with internal operations teams on fulfillment of and supporting subscription customer needs.
  • Aligning and working with BA teams on key support priorities.
  • Working with the Worldwide team for solutions to complex problems.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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