The Lawrence Journal-World is seeking a personable customer service representative to help us grow paid subscriptions to our award-winning newspaper and media websites. This person will use both telephone and writing skills to attract new subscribers and to keep existing subscribers. The position will manage accounts for the print edition of the Lawrence Journal-World and digital subscription accounts for ljworld.com and KUsports.com.
Required skills include:
- Kind, personable demeanor that is comfortable talking with customers on the phone.
- Writing skills to craft professional email messages to customers.
- Good working knowledge of basic software programs such as Microsoft Word and Microsoft Excel.
- Reliability and a willingness to work in an office environment that involves interaction with both co-workers and customers who come to our office for assistance.
- Basic physical skills that involve occasional mailroom duties, such as preparing mail bags, moving bundles of newspapers and other such tasks.
- A valid driver's license to accommodate occasional duties of driving a delivery van to post offices and other locations.
The Subscription Specialist is a full-time, hourly position that generally has a daytime schedule of Monday through Friday. However, occasional weekend and early morning work is expected.
Benefits include health insurance, optional dental and optical insurance, paid vacation and sick time, 401k with matching, plus the unrivaled opportunity to help bring the news, sports, nightlife, health and weather to everyone in Lawrence and Douglas County!
The Journal-World is one of Lawrence's oldest businesses, and a valued member of the community, serving tens of thousands of community members every day through our print and digital subscriptions.
APPLY TODAY!
To apply for the position, contact Circulation Director, Deb Dunivan at dmcfarland@ljworld.com
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