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Subrogation Associate Jobs in Michigan (NOW HIRING)

Stillman Law Office

Attorney - Michigan

Farmington, MI · On-site

The Firm's practice areas include primarily Consumer/Commercial Collection and Insurance Subrogation. The Firm is seeking a licensed Michigan attorney. The position includes court appearances and ...

Auto-Owners Insurance

Claims Expediter

Lansing, MI · On-site

Our group of caring associates create financial security by helping individuals and businesses make ... Answer customer inquiries related to pending or unresolved claims. Assist in handling subrogation ...

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Subrogation Associate information

What is a Subrogation Associate?

A Subrogation Associate is a professional who works in the insurance industry, specializing in recovering funds from third parties who are responsible for causing losses paid out by the insurer. They investigate claims, review case details, and negotiate settlements to ensure the insurance company recoups its costs. Their role involves working closely with adjusters, attorneys, and sometimes customers, using analytical and negotiation skills to resolve cases efficiently. Subrogation Associates play a key role in minimizing financial losses for insurance companies.

What are the typical challenges faced by a Subrogation Associate when managing multiple claims simultaneously?

As a Subrogation Associate, one of the main challenges is efficiently prioritizing and managing a high volume of claims at different stages of recovery. Balancing investigative work, documentation, and communication with claimants, insurers, and third parties requires strong organizational and time-management skills. Additionally, navigating varying state laws and regulations, as well as negotiating settlements, can add complexity to each case. Collaborating closely with legal teams and adjusters is essential to ensure claims are processed accurately and deadlines are met.

What are the key skills and qualifications needed to thrive as a Subrogation Associate, and why are they important?

To thrive as a Subrogation Associate, you need a solid understanding of insurance claims processes, legal principles, and strong analytical skills, typically supported by a relevant degree or experience in insurance or legal fields. Familiarity with claims management software, document management systems, and sometimes certifications like AIC (Associate in Claims) are common technical requirements. Attention to detail, negotiation skills, and effective communication are vital soft skills for managing cases and collaborating with various stakeholders. These competencies are crucial to efficiently recover funds, ensure compliance, and maintain positive client relationships.
What are the most commonly searched types of Subrogation jobs in Michigan? The most popular types of Subrogation jobs in Michigan are:
What are popular job titles related to Subrogation Associate jobs in Michigan? For Subrogation Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Subrogation Associate jobs in Michigan look for? The top searched job categories for Subrogation Associate jobs in Michigan are:
What cities in Michigan are hiring for Subrogation Associate jobs? Cities in Michigan with the most Subrogation Associate job openings:
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Infographic showing various Subrogation Associate job openings in Michigan as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 63% Physical, 9% Hybrid, and 28% Remote job distribution.
Lansing, Michigan Field Property Claim Specialist

Lansing, Michigan Field Property Claim Specialist

AAA Auto Club Group

Lansing, MI • On-site

$65K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance

Job description

It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Exempt/Non Exempt:
Salary
Job Description:
Eligible candidates for this role should reside within a commutable distance of Lansing, Michigan. Territory coverage includes Lansing, Jackson, Howell, and Flint Michigan areas.
Job Title- Field Property Claim Specialist
Reports to: Claim Manager as appropriate
What you will do:
Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.
  • Review assigned claims,
  • Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.
  • Complete complex coverage analysis.
  • Ensure all possible policyholder benefits are identified.
  • Create additional sub-claims if needed.
  • Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.
  • Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
  • Evaluate the financial value of the loss.
  • Approve payments for the appropriate parties accordingly.
  • Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
  • Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.
  • Utilize strong negotiating skills.

Employees will be assigned to the Michigan Homeowner claim unit and will handle claims generally valued between $10,000 and $75,000 and occasionally over $100,000 for field role. Investigate claims requiring coverage analysis. When handling claims in the field, must prepare damage estimates using Xactimate estimating software. Review estimates for accuracy. May monitor contractor repair status and updates.
Supervisory Responsibilities:
None
How you will benefit:
  • A competitive annual salary between $65,700 - $90,000
  • ACG offers excellent and comprehensive benefits packages, including:
  • Medical, dental and vision benefits
  • 401k Match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement program and other professional development opportunities
  • AAA Membership
  • Discounts, perks, and rewards and much more

We're looking for candidates who:
Required Qualifications (these are the minimum requirements to qualify)
Education:
  • Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
  • Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, associate in management or equivalent
  • CPCU coursework or designation
  • Xactware Training
  • Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience.
  • In states where an Adjuster's license is required, the candidate must be eligible to acquire a State Adjuster's license within 90 days of hire and maintain as specified for appropriate states.
  • Must have a valid State Driver's License

Ability to:
  • Lift up to 25 pounds
  • Climb ladders.
  • Walk on roofs.

Experience:
  • Three years of experience or equivalent training in the following:
  • Negotiation of claim settlements
  • Securing and evaluating evidence
  • Preparing manual and electronic estimates
  • Subrogation claims
  • Resolving coverage questions
  • Taking statements
  • Establishing clear evaluation and resolution plans for claims

Knowledge and Skills:
Advanced knowledge of:
  • Fair Trade Practices Act as it relates to claims
  • Subrogation procedures and processes
  • Intercompany arbitration
  • Handling simple litigation
  • Advanced knowledge of building construction and repair techniques

Ability to:
  • Handle claims to the line Claim Handling Standards
  • Follow and apply ACG Claim policies, procedures and guidelines
  • Work within assigned ACG Claim systems including basic PC software
  • Perform basic claim file review and investigations
  • Demonstrate effective communication skills (verbal and written)
  • Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns
  • Analyze and solve problems while demonstrating sound decision-making skills
  • Prioritize claim related functions
  • Process time sensitive data and information from multiple sources
  • Manage time, organize and plan workload and responsibilities
  • Safely operate a motor vehicle in order to visit repair facilities, homes (for inspections), patients, etc.
  • Research analyze and interpret subrogation laws in various states
  • May travel outside of assigned territory which may involve overnight stay

Preferred Qualifications:
Education:
  • Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
  • Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent
  • CPCU coursework or designation
  • Xactware/Xactimate Training or equivalent

Work Environment
This position is currently able to work remotely from a home office location for day-to-day operations, with traveling to field locations as necessary to complete job responsibilities, unless occasional team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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